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Company Name:
Approximate Salary:
Not Specified
Poughkeepsie, New York
United States
Position type:
Full Time
Experience level:
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Credit Representative

H.O. Penn Machinery, the CATERPILLAR Dealer for lower New York is looking for a Credit Representative to join our Credit Department in Poughkeepsie NY.

As the Credit Representative, you would be responsible for the following:
Evaluate and determine credit worthiness of assigned accounts in an efficient and effective manner to minimize risk and support sales

  • Approves or disapproves extension of customers whose accounts are beyond the terms of their risk category or have reached their assigned credit limit
  • Adjust credit limits for each customer based on information contained in credit files and H.O. Penn's history with the Customer
  • Maintain accurate credit status flags for each customer
  • Proactively build business relationships with customers through professional and courteous communication and personal visits as appropriate
  • Negotiates service charges and makes decisions on any service charge write-off

Ensure that assigned accounts are paid in a timely manner

  • Call on past due accounts, either by phone or in person
  • Reconcile accounts receivable statements with the customer to resolve discrepancies
  • Sees customers through dispute resolution process by coordinating communications between customer and the appropriate employee or department
  • Solicit help of Credit Manager when needed and recommend accounts to be turned over to an attorney or collection agency
  • Assist customers by providing copies of any documents required by them to process payment

Provide support for Corporate Credit Manager

  • Report monthly to Corporate Credit Manager on status of largest accounts
  • Report weekly on projected payments
  • Keep dispute list updated to ensure dispute resolution
  • Prepare bad debt analysis bi-annually


  • Knowledge of commercial credit and collection laws preferred 
  • Ability to balance the need to promote sales while protecting company assets is essential
  • Proficient in Microsoft Office (Word, Excel, Outlook) as well as possess the ability to learn and utilize various computer systems
  • Excellent oral and written communication skills are required
  • Valid Drivers license (must be willing to visit customers and travel as needed) This position will cover the Poughkeepsie and Bloomingburg NY territory.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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