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Company Name:
Approximate Salary:
Per Year
Columbus, Ohio
United States
Position type:
Full Time
Experience level:
Entry Level
Education level:
Master's Degree

Advisor- Ctr for Advising Support & Exp

Requisition ID: req1736

Job Title: Advisor- Ctr for Advising Support & Exp

Department: Ctr for Advising Support & Exp

Location: Dublin Center

Employment Type: Staff

Employment Status: Board Approved

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Exempt

Compensation Type: Annual

Compensation: $44,034

Schedule: M-F 8am-5pm, one evening until 6:30pm, occasional weekends as required.

Job Description:

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities covered by the Americans with Disabilities Act, in accordance with its requirements.

Duties are numbered for convenience and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty.

1) Assists prospective, current, and returning students. Explains the application, admission, enrollment, and financial aid process. Provides information on programs of study and next steps for enrollment, including admission criteria, documents needed, financial aid, new student orientation, placement testing, advising, course selection, registration, and fee payment.

2) Provides information about campus services and resources, student life, and opportunities for campus involvement.

3) Develops and clarifies educational goals by conducting interviews, analyzing student needs, and reviewing applicable transcripts and other documents.

4) Explains educational program options and assists students with developing a plan for degree and/or goal completion.

5) Coordinates student transfer into College from other institutions or from College to other institutions. Remains current on transfer requirements & procedures of other institutions.

6) Assists students experiencing academic difficulty (warning, probation and academic dismissal) to develop a plan of action to promote academic success, and conducts appropriate academic advising intervention.

7) Links undecided students to appropriate resources including career counseling; occupational/career outlook and labor market resources for the purpose of developing educational and career goals.

8) Keeps accurate records. Reviews and verifies applications, transcripts and other documents.

9) Provides front desk support, as needed answering phones, facilitating student intake, screening and greeting students.

10) Maintains confidentiality of student files and other sensitive subject matter.

11) Works assigned schedule, exhibits regular and predictable attendance and works overtime as required to meet workload demands.

12) Other duties as assigned.

Usual Physical Demands: The incumbent of this position typically exhibits the physical demands identified in the Functional Job Analysis on file in the College's Human Resources Department and which is periodically reviewed and updated. Physical demands listed in the Functional Job Analysis are not job qualification standards, but are used to help the College assess and determine reasonable accommodations for otherwise qualified individuals covered by the American's with Disabilities Act.

While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for extended periods of time, and occasionally stands and walks. Employee converses verbally with others in person and by telephone. Vision demands include close, relatively detailed vision when focusing on a computer screen. The employee occasionally lifts or exerts force of up to 10 pounds when moving boxes, and other materials.

Working Conditions: Normal office working conditions.

Knowledge, Skills and Abilities: Knowledge of: college student development; academic assessment and advising practices; college and career readiness; Federal Financial Aid regulations and documentation; federal immigration regulations; international document verification; cultural diversity; college and community resources; placement testing and college readiness requirements. Skill in: problem solving; maintaining documentation and records; verbal and written communications; maintaining good public relations; customer service; operating general office equipment; general typing; application of job software programs and applications and standard office practices and procedures. Ability to: effectively work with persons of varying cultures and diversity; work independently demonstrating initiative; develop and maintain effective working relationships with associates, supervisors, job contacts and general public; demonstrate flexibility; exhibit a pleasant telephone manner; answer routine inquiries; maintain confidential and sensitive information; maintain accurate and complete work records; speak effectively to large groups.

Minimum Qualifications:

Master's Degree in Student Personnel, Counseling, Guidance, or closely related field, with at least one year progressively responsible experience in student advising. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).

Preferred Qualifications: Prior experience in a cross-functional college services and advising environment.

Additional Information: This position requires some travel between all campus locations-Regional Learning Centers, the Delaware Campus and the Columbus Campus per operational need. This individual will attend weekly staff meetings at the Delaware Campus, in addition to quarterly Division Advisor Meetings on the Columbus Campus. Applicants must submit a cover letter describing their experience working in a cross functional environment. Applications without a cover letter will be considered incomplete and will not be considered.