SUMMARY
The Home Therapies Area Manager is responsible for management of the Home Therapies business; providing effective leadership to achieve clinical, growth, and financial targets, through partnership with the Administrators, Home Therapies Director and/or Home Therapies Vice President and Regional Vice Presidents.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
- Develops and drives a growth strategic plan for the assigned territory and each market therein to achieve growth targets and financial goals. Provides oversight to implement plan.
- Works in partnership with local management to oversee Home operations of assigned clinics/home programs from a fiscal, clinical, technical, regulatory, personnel, business management and growth perspective in accordance with Company goals.
- Partners with RVPs, Home Therapies and Business Development teams to ensure development of a sustainable and efficient business footprint and identify opportunities for new clinics.
- Works with Administrators to achieve monthly, quarterly and annual projections based on financial and management objectives.
- Engages with Physician Partners regularly on existing business, to assess needs and ensure physician satisfaction.
- Achieves program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned clinics/home programs.
- In collaboration with IDT, identify opportunities to drive systematic changes in region to aid in achievement of targets.
- Collaborate with leaders on budget planning and strategies to improve fiscal performance.
- Responsible for profit and loss management of assigned programs to achieve or exceed budget.
- Ensures implementation of all corporate initiatives and policies in relation to home therapies.
- Ensures home programs execute to the highest clinic, patient satisfaction, and operating standards.
- Knowledge of and remains current with federal, state, local laws and regulations, including health care professionals practice act requirements with regards to Home Therapies.
- Works with Administrators to ensure compliance with all applicable federal, state, and local laws; continuing certification from all statutory and regulatory agencies; and Company standards, guidelines, rules, policies and procedures.
- Triage Home operational issues in partnership with Administrators, Director/VP Home Therapies and RVPs as needed.
- Initiates Corrective Action Plan development, implementation and follow through as required for internal and external surveys.
- Follows up on any/all deficiencies for all audits done internally (corporate) or externally (CMS & TDH).
- Assures compliance with required Governing Body meetings, monthly QAPI meetings and care plan conferences and assures documentation of such through recorded minutes.
- Regular and reliable attendance is required for the job.
- In partnership with Director/VP Home Therapies and RVPs, develops physician and referral source relationships and oversees local marketing efforts. Maintains a positive/collaborative relationship with physicians, area hospital agencies and the community.
- Acts as the Home subject matter expert with Medical Directors and physicians to coordinate quality patient
- Understands, leads and promotes the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives.
- Develops strong cross-functional partnerships across the internal organization.
- Collaborates with leaders in budget planning.
- Implements and monitors appropriate contractual agreements/arrangements with collaborating agencies.
- Establishes relationships with external customers to promote growth and quality including but not limited to physicians and vendor partners.
- Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
- Participates in corporate committees or task forces as requested.
- Respond effectively to inquiries or complaints.
- Responsible for developing Home Therapies knowledge for RVPs and Administrators. Ensure they are able to effectively operate and grow Home business.
- Responsible for on-going development of Home RNs, in collaboration with Administrators, Home Directors responsible for development of Home Therapies knowledge.
- Creates positive culture and support system for Home Administrator, RN and other home staff across region(s).
- Ensure correct number and quality of RN staff across region(s).
- Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.
- Responsible for hiring and supervising program staff as needed in collaboration with Administrators and Human Resources Department.
- Maintain effective personnel management and employee relations, including evaluating the performance of personnel; approving and submitting time worked and counseling and disciplining employees.
- Uphold management goals of corporation by leading staff in team concepts and promoting a team effort; perform duties in accordance with company policies and procedures.
- Effectively communicates expectations; accepts accountability and holds others accountable for performance.