Position Name
Network Engineer Lead
Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.
Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.
Where you will work: This position will be based out of Astound’s Long Island City, NY office.
A Day in the Life of the Network Engineer Lead:
- Supports the Sales Engineer with daily functions as needed
- Supports the Project Manager with daily functions and provide updates as needed
- Designs fiber-based solutions for DIA, Voice, Point to Point, Network Upgrades etc.
- Prepare Project Management Packages for Enterprise installations
- Maintain, review and update Enterprise Survey Database (Sugar) and Prepare BOM’s and
SOW’s - Participate in corporate and local engineering initiatives and projects, including product
development, vendor and equipment evaluation - Performs back-office tasks as needed to properly provision and document deployed network
elements - Assists with transport and other communications platforms
- Performs back-office tasks as needed to properly provision and document the deployment of
network elements in circuit management database - Strong record keeping abilities for as builds
- Perform site survey walkouts as necessary
- Provide necessary technical support to customers as needed and where appropriate
- Perform other duties and responsibilities as assigned
What You Bring to the Table:
Experience
- Minimum 2-5 years’ experience with Ethernet, IT, routers and switches
- Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Outlook)
- Knowledge of IP addressing, IP subnetting, Ethernet switching and routing.
- Experience with T1 and PRI testing and troubleshooting
- Ability to interpret network design maps, CAD designs
- Experience with CAD and VISIO
- Strong computer skills and working knowledge of databases preferred
- Manual skills including wall and rack mounting equipment, Ethernet and T1 cable construction
and 25-pair cable termination - Cisco, Telco Systems and AdTran equipment experience
Knowledge, Skills, and Abilities
- Demonstrate analytical skills, customer service skills, self-motivation and detail oriented with a
high degree of accuracy - Demonstrate ability to work independently as well as within a team environment
- Demonstrate ability to quickly adapt to change
- Strong verbal and written communication skills with the ability to be concise and proactive
- Good listening skills
- Strong analytical and problem-solving skills with a demonstrated ability to identify root cause
and effectively apply short term and long-term solutions - Demonstrate ability to effectively work through conflict and tight deadlines
- Demonstrate ability to openly provide constructive feedback with options for solutions
- Demonstrate ability to manage time effectively in order to meet multiple timelines
- Demonstrate ability to provide results without sacrificing business relationships
Education and Certifications:
- Engineering Degree preferred
- CISCO Certifications a plus
- Other Technical Certifications a plus
We're Proud to Offer a Comprehensive Benefits Package Including:
- 401k retirement plan, with employer match
- Insurance options including: medical, dental, vision, life and STD insurance
- Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
- Floating Holiday: 40 hours per year
- Paid Holidays: 7 days per year
- Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
- Tuition reimbursement program
- Employee discount program
*Benefits listed above are for regular full-time positions
The base salary in New York for this position is $75,000-85,000 annually plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to New York and may not be applicable to other locations.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun
Diverse Workforce / EEO:
Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
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