Student: Lexington Public Library Associate - Northside Branch
University of Kentucky
Fayette County, Lexington, KY, USA
9/24/2024
Education / Training
Full Time
Job Title
Student: Lexington Public Library Associate - Northside Branch
Requisition Number
SE04062
Department Name
3J5SE: Student Employment
Work Location
Lexington, KY
On Campus/Off Campus
Off Campus
Salary Range
$15.46
Type of Position
Student
Position Time Status
Part-Time
Preferred Education/Experience
Hours per Week
Tuesday and Thursday, 11:00am-4:00pm. Friday, 11:00am-3:00pm.
Alternating weekends, Saturday 9:00am-5:00pm and Sunday 12:30pm-5:00pm
Position may require occasional changes in schedule.
Job Summary
You must be a current UK student to apply to this position. This position is located off-campus with a local Lexington employer and is not affiliated with UK.
· Provide exceptional customer service by teaching and assisting customers with checkout and other circulation-related tasks.
· Assist customers with library card accounts, including processing applications, verifying and updating account information, and accepting payment on accounts, with latitude to resolve customer complaints.
· Assist customers in utilizing library tools, including the library’s website and databases, digital material formats, the Online Public Access Catalog (OPAC), copiers, computers, printers, etc.
· Assist customers in utilizing internet and electronic resources, including websites, social media sites, job search sites, email accounts, online forms, etc.
· Assist customers with Microsoft Office Suite products, including Word, Excel, and PowerPoint.
· Proactively seek out customers to offer assistance in all parts of the library or department.
· Suggest books and authors to customers upon request and assist customers in locating and reserving library materials.
· Provide accurate information about library resources and services to customers.
· Explain the policies, procedures and code of conduct to customers. Refer to appropriate supervisory level as needed.
· Perform routine collection maintenance tasks according to assignment.
· Assist in checking in returned materials, pulling reserve items for customer pickup, and returning materials to the shelves.
· Offer programming support and conduct programs under the direction of a supervisor.
· Utilize library e-mail on a daily basis in order to stay informed about library matters.
· Advise customers of LPL Customer Use of Library Spaces and Computer and Internet Use policies or refer to supervisor/manager as appropriate.
· Respect the facility and work environment by keeping work area neat, handling minor cleanups, and reporting maintenance issues promptly and appropriately.
· Interact and communicate pleasantly and effectively with diverse customers and staff, maintaining a positive and professional demeanor and providing friendly courteous service.
· Performs other duties as assigned.
Skills / Knowledge / Abilities
- High School Diploma or GED.
- Quickly learn and apply fundamental library procedures, methods, and techniques after orientation and training.
- Establish and maintain positive, effective working relationships with library customers and co-workers.
- Provide basic readers’ advisory.
- Troubleshoot equipment as needed.
- Must have working knowledge of current Microsoft Windows, Microsoft Office products and navigation of the Internet.
- Carry out with limited supervision continuing assignments related to the daily operations of the library.
- Follow oral and written instructions.
- Effectively communicate both orally and in writing with customers and staff.
- Learn and adapt to new and changing technologies and troubleshoot equipment as needed.
- Understand the boundaries of job responsibilities and refer customers to trained library staff appropriately.
- Work the required schedule and help fill in schedule gaps occasionally.
- Some knowledge of or ability to quickly learn and follow standard library procedures.
- Must successfully pass a background investigation.
Deadline to Apply
10/23/2024
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Anticipated Start Date
09/23/2024