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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and continues to be an exciting and fast-growing business. To maintain this success, the organization must accelerate sales and drive profitable charge volume growth. The Global Sales Enablement, Pricing &amp; Transformation (SPT) team within GCS is instrumental in ensuring achievement of these objectives. The Analyst position within SPT offers you the opportunity to join this dynamic organization and help GCS navigate towards growth.The Training Analyst is responsible for using data, performance insights, and internal customer feedback to identify training needs across the sales and client management lifecycles. The Analyst will support and evolve the training strategy to meet internal customer training needs and help reinforce trainings. The Training Analyst will be a standout colleague who will deliver on an effective training plan and the professional development of Colleagues across all segments of Global and Large.<h4>Responsibilities:</h4><ul><li>Support the analysis of the learning journey for Global and U.S. Large Enterprises, Field Colleagues to drive outstanding performance of both front-line teams (new hires and tenured) and leaders</li><li>Strategize and align with director and manager on Continuing Education needs and topics for assigned segment.</li><li>Help team with processes that will scale to meet the demands of a growing sales organization</li><li>Analyze how to evolve training materials, topics, and delivery methods</li><li>Analyze the effectiveness of the learning experience by using business performance metrics to evolve the training plan over time</li><li>Lead logistics of trainings both for in person events and virtual instructor led trainings including scheduling, communications, etc.</li><li>Support field communications including gathering content, hosting monthly field calls with an audience of over 200 colleagues</li></ul><h4>Minimum Requirements:</h4><ul><li>1-2 years’ experience in adult learning and training development and delivery, including effectively leading and facilitating training programs</li><li>Experience with One.Force, Excel, Powerpoint and Navigator or equivalent tools</li><li>Ability to handle complex projects</li><li>Ability to identify learning and performance improvement needs</li><li>Experience using and implementing new digital capabilities</li><li>Excellent business sense and results orientation</li><li>Outstanding relationship building skills with consistent record to effectively collaborate, partner, and consult with leaders</li><li>Strong executive presence and ability to influence at all levels</li><li>Creative problem solver - not afraid to challenge the status quo</li><li>Enthusiastic, fun, flexible and demonstrates a learning mentality!</li><li>Expectation is to be in office 3 times per week</li></ul><h4>Preferred Requirements:&nbsp;</h4><ul><li>Bachelor's degree preferred</li><li>Experience within a highly regulated industry&nbsp;</li><li>Work portfolio or writing sample preferred&nbsp;</li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Training Analyst

Welcome to Whataburger Careers!This position is responsible for collaborating with in-unit and above-unit Operations and Field Training Leadership to identify training needs and recommend training strategies for assigned locations. Participates in development of training content and performance of training functions and recommends training (and promotion) to those Family Members who are high-performing Team Leaders and Managers, including oversight of Manager-In-Training Programs in assigned location.Total Rewards:<ul><li>Competitive Weekly Pay</li><li>Bonus Program with 250% Upside Potential</li><li>Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance</li><li>Opportunities for Career Development and Growth</li><li>Healthcare and Life Insurance Benefits</li><li>Paid Time Off - 5 Weeks on Day 1!</li><li>Paid Corporate Holidays</li><li>Company Vehicle, Based on Position</li><li>401(k) Savings Plan with a Competitive Company Match</li><li>Paid Parental Leave – Subject to Eligibility Requirements</li><li>Short-Term Disability</li><li>Long-Term Disability</li><li>Scholarship Program - You and Your Dependents are Eligible!</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Discounted Meals For You and a Guest</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Awards and Recognition For All You Do</li><li>Retirement Celebration Program</li></ul>Responsibilities:<ul><li>Audits stores and observes Family Members in stores to assess training needs and to identify high-performing Team Leaders to recommend for promotion to MIT and inclusion in Manager Development Program.&nbsp; Also meets with Brand Leader regarding more global training needs within the Brand Leader’s Region. Collaborates with Regional Training Coordinator and Market Leaders to align support strategy for region.</li><li>Based on audits, observations, and discussions with Brand Leaders and OPS Leaderships, develops a training plan and recommends the approach to training for each store, including development of and/or selected Family Members within a store.</li><li>Oversees and is responsible for success of MIT Program in assigned location and through partnership with assigned Regional Operations and Field Training Leadership.</li><li>Participates and recommends MIT Program internal candidates, supervises all participants (internal and external) participation and performance in the MIT Program as well as recommends successful completion or removal of participants as appropriate.</li><li>Collaborates with Field Training Leadership to identify and develop the particular&nbsp; content that should be delivered to address specific stores’ and/or Family Members’ training needs, including considering the store’s particular market, customer base, and other store-specific characteristics that affect the methods and manners in which specific duties or functions should be performed.</li><li>Delivers training to stores and/or coaching and personal development opportunities to specific Family Members that are customized to address the particular training needs of the trainees and store-specific issues, as well as Company-wide initiatives.</li><li>Partners in development and conducts surveys to learn about ways in which the training on particular subjects could be improved going forward.</li><li>Recommends revisions to the restaurant policies, procedures or practices to clarify points of confusion or issues that could be addressed in a different, more effective way with Family Members.</li><li>Partners organizing and is responsible for success of training events in assigned location.&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Assist with special projects, as needed, such as special classes taught and/or content for same.</li><li>Assumes additional responsibilities as assigned</li></ul>Education:<ul><li>Associate Degree required or equivalent work experience</li><li>Bachelor’s Degree preferred&nbsp;&nbsp;</li></ul>Experience:<ul><li>Minimum 4 years training experience, preferably in the restaurant industry or multi-site environment</li><li>6+ months experience, preferably in the restaurant industry</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Knowledgeable in education or training in adult learning principles and theories</li><li>Demonstrated ability to communicate and maintain an effective working relationship with management and co-workers</li><li>Demonstrated ability to work in a team environment</li><li>Proficiency in MS Office Word, Excel, Outlook, Power Point and Visio (as applicable)</li><li>Proficiency in Workday (as applicable)</li><li>Ability to work in a team environment</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and be able to work outside of normal business hours when necessary</li><li>Must be able to travel, both locally and long distances (including air travel), to worksites, meeting sites, and other locations</li><li>Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence</li></ul>4610 S 48Th St Phoenix AZ 85040-8814

Whataburger

Field Training Specialist - Phoenix, AZ

Welcome to Whataburger Careers!The Operating Partner is responsible for leading a team of Family Members and managing the performance and operations of their restaurant(s). The partner leads key financial, staffing, and brand decisions.<ul><li>Manages profit and loss, oversees financial tasks such as cash reporting, labor, food expenses, repairs, and maintenance.&nbsp;</li><li>Responsible for attracting and retaining talent through key hiring decisions, growth and development plans, and regular performance assessments.</li><li>Works with Managers and the Market Leader to execute operational plans.</li><li>Monitors restaurant performance and processes utilizing reporting tools, customer metrics, and labor metrics.&nbsp;</li><li>Maintains restaurant safety protocols through promotion of all food safety policies, procedures, tools, and systems and creation of a safe work environment.</li><li>Builds relationships with customers and resolves customer complaints.</li><li>Responsible for rollout and adoption of all change initiatives, to include new products, systems, company campaigns and strategies.</li></ul>Key Skills&nbsp;<ul><li>Budgeting&nbsp;</li><li>Recruiting&nbsp;</li><li>Coaching&nbsp;</li><li>Restaurant Operations&nbsp;</li><li>Food Safety&nbsp;</li><li>Presentation Skills &nbsp;</li><li>Labor Law Compliance&nbsp;</li></ul>Preferred&nbsp;<ul><li>Associate degree or equivalent work experience.&nbsp;</li><li>2+ years of management experience in the restaurant or hospitality industry.&nbsp;</li></ul>7134 E Thomas Rd Scottsdale AZ 85251-6367

3 Education / Training Jobs in Arizona