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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.We pride ourselves on delivering a flawless service, as well as creating unique and exclusive experiences for our Platinum Card Members. Our Premium Cruise and Custom Vacation Consultants use their passion for travel to surpass Card Member expectations by designing unforgettable trips and memories for our Platinum Card Members. They are brand ambassadors who take pride in their ability to deliver personalized vacation using our best-in-class service, exclusive programs and premium benefits – inspiring long-term relationships and loyalty along the way.If you have the desire to create extraordinary vacations for our valued Card Members, you are exactly who we are looking for. Delight Card Members with the unforgettable and unexpected.This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment.&nbsp;As an American Express Premium Cruise and Custom Vacation Consultant, you never know what your day is going to entail. It could be a cruise, custom vacation, honeymoon, or a reunion to name a few. Here’s just some of what you will be doing each day:<ul><li>Deliver world-class customer service in an in-bound, high-volume travel call servicing environment</li><li>Using your exceptional consulting skills &amp; industry knowledge to design unique travel &amp; lifestyle experiences by expertly booking cruises, custom vacations, hotels, flights, and transportation arrangements anywhere in the world</li><li>Providing reassurance and creating rapport by listening to needs from the initial inquiry to the welcome home greeting</li><li>A flair for building long-lasting relationships through exceptional listening and communication</li><li>Networking with our destination and supplier partners which will enable you to provide extraordinary, perfectly implemented, experiences</li><li>Communicate new and existing product offerings and value propositions relevant to the Card Member&nbsp;</li><li>Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach and earning their dedication</li></ul><h4>Minimum Qualifications</h4><ul><li>Minimum of 1 year of Cruise, Custom Vacations or Agency experience is required</li><li>Proficient understanding of world geography and emerging travel destinations</li><li>Resilience and composure to remain positive under pressure and in changing circumstances</li><li>Strong time management and multi-tasking skills</li><li>Positive attitude and outlook, demonstrated through desire to learn, willingness to ‘have-a-go’ and optimistic teammate&nbsp;</li><li>Natural communicator with the ability to demonstrate listening skills and able to adapt conversation to suit the situation&nbsp;</li><li>Technically able and used to using computer applications and personal devices, can navigate PC and basic MS Office easily&nbsp;</li><li>Ability to thrive in a results-driven environment, with a healthy desire to meet and exceed goals</li><li>Flexibility to work shifts, including evenings and weekends</li></ul><h4>Hours of Operation (7 days/week):</h4>Monday–Sunday; 8:00am–11:00pm ETSalary Range: $20.00 to $28.85 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

American Express

Premium Cruise & Custom Vacation Consultant - Travel & Lifestyle Services

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. The Clinical Coordinator is responsible for assisting with management and operation of clinic. This position assumes full responsibility for the dialysis clinic in the absence of the Administrator.Growth:<ul><li>Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.</li><li>Assist with planning/coordinating patient scheduling to assure timely acceptance of patients and effective staffing levels.</li><li>Demonstrate effective use of supplies and staff labor hours. </li><li>Responsible for updating all logs and ensuring that dialysis run sheets and logs are sent to billing.</li><li>Perform duties as assigned to meet the patient care or operational needs of the clinic.</li></ul>Outcomes:<ul><li>Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare.</li><li>Work with Administrator to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician, and other healthcare professionals.</li><li>Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality.</li><li>Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.</li><li>Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting as delegated by Administrator or Management.</li></ul>Operational Readiness:<ul><li>Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. </li><li>Work with Administrator to assure clinic is in compliance with all applicable federal, state, and local laws and regulations.</li><li>Assist Administrator with development, implementation and follow up of Corrective Action Plans required for internal and external surveys. </li><li>May assume Charge Nurse's responsibilities as needed.</li><li>May fulfill responsibility of facility Alternate CEO as delegated by Governing Body. </li><li>Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff as delegated. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly as delegated. Assure that Quality Assessment &amp; Performance Improvement Program is current at all times as delegated.</li><li>Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center if delegated by Administrator.</li><li>Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly.</li><li>Oversee the maintenance of equipment and supplies to meet current laws and regulations.</li><li>Responds to all emergencies in clinic. Familiar with emergency equipment and all emergency operational procedures.</li><li>Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center.</li></ul>Partnerships:<ul><li>Maintain collaborative working relationship with Medical Director and physicians.</li><li>Establish and maintain a positive relationship with all Administrators, area hospitals, agencies, vendors and the community.</li><li>Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.</li><li>Respond effectively to inquiries or complaints.</li></ul>Staff Development: <ul><li>Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.</li><li>Serves as a resource/subject matter expert for patient needs and concerns, staff education and in-service sessions as necessary.</li><li>Assists with recruitment, training, development, and supervision of all personnel.</li><li>Assists with maintaining effective personnel management and employee relations, including evaluating the performance of all personnel and counseling employees.</li><li>Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.</li><li>Effectively communicate expectations; accept accountability and hold others accountable for performance.</li></ul>

U.S. Renal Care

Dialysis Acute Clinical Coordinator

Arizona Kidney Disease and Hypertension Center (AKDHC)&nbsp;is one of the nation's largest groups of physicians specializing in the care of patients with renal disease. Since 1976, we have enjoyed the trust of patients and the respect of the community throughout the Phoenix Metropolitan area and across Arizona. We are a professional medical association consisting of physicians and other vital support staff. We are seeking a Bilingual Clinical Research Coordinator I or II to join our team. To learn more about us, please visit our website:<a href="http://www.akdhc.com" target="_blank">www.akdhc.com</a>Bilingual Clinical Research Coordinator I or II - AKDHC Phoenix Access Surgery CenterWith the support of the Bilingual Clinical Research Operations Manager, the Clinical Research Coordinator I or II will provide research study assistance and coordination services to different clinical research areas for AKDHC Medical Research Services, LLC. You will also be responsible for assisting the Principal Investigator and ancillary staff in educating patients about research studies. &nbsp;Clinical Research will include clinical trials in our regular nephrology offices, as well as our surgery center and dialysis units.Your responsibilities as the Bilingual Clinical Research Coordinator will include:<ul><li>Promotes research studies’ initiation and review, including completion of associated reports/questionnaires.</li><li>Promotes the positive growth of research within the company</li><li>Supports other team members with Research related activities</li><li>Required to know the Standard Operating Procedures</li><li>Maintains a thorough working knowledge through studying to achieve Clinical Research Coordinator Certification through attending seminars and training sessions necessary to achieve required credit hours through our education Fund</li><li>Maintain the ability to provide basic patient care including: the use of medical terminology, understanding basic lab values, vital sign assessment, phlebotomy, medication administration under the direction of the PI, the ability to recognize adverse events and/or patients in distress requiring advanced patient care and reporting the same to the appropriate personnel</li><li>Perform other tasks as assigned by the Clinical Research Operations Manager</li><li>Maintain a positive, pleasant, professional working relationship with all research and ancillary staff.&nbsp;</li><li>Some travel between offices is required (may occur on a daily basis) – mileage reimbursement provided. &nbsp;There is also some travel to Investigator’s Meetings out of state as necessary (up to twice per year).</li></ul>You should have:<ul><li>Currently enrolled in a relevant undergraduate program or relevant work experience accepted; Preferred: Bachelor’s degree from a four-year college or university</li><li>At least 1-2 years related experience and/or training; or equivalent combination of education and experience</li><li>Strong interest in the clinical trial industry and medical research. Preferred Certificates and Licenses: Clinical Research EDC, GCP, and IATA training certificates; knowledge of ICH guidelines, GCP, and the clinical trial study process</li><li>Excellent patient care skills and excellent organizational and communication skills.</li><li>Positive work ethic and attitude and high energy a must!</li><li>Detail-oriented with a commitment to accuracy in research tasks.</li><li>Ability to learn computer applications as necessary for the conduct of business such as AKDHC Intranet, Athena, and other software to retrieve and interpret information as needed; a basic ability to utilize Microsoft Office software is becoming necessary</li></ul>Benefits:We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including paid time off, medical, dental and vision benefits, and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Insperity

Bilingual Clinical Research Coordinator I or II - Phoenix Access Surgery Center

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. &nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. &nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. &nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. &nbsp;Find your place in technology on #TeamAmex.The objective of the Technology Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.Technology Control Management is looking for a Manager of Issues, Events &amp; Remediation focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Manager, Technology Control Management Issues, Events &amp; Remediation will:<ul><li>Support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation</li><li>Perform hands-on issue resolution management, guidance, and monitoring of various Capabilities to ensure ORE and CAP guidelines and landmarks are met timely and align with governance and compliance mandates. Collaborate with key team members on operational risk processes for Technology, such as loss events and compliance issues and ownership of events.</li><li>Investigate and conduct root cause analysis to address repeated issue types</li><li>Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes</li><li>Support the remediation process, including tracking progress, validate resolution efficacy, and communicate status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary</li><li>Document and maintain records of issues/OREs and remediations to ensure transparency and accountability in the issue management process</li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes</li><li>Support the End-to-End (E2E) issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices</li><li>Perform sample testing of issues to ensure resolution is complete and effective</li><li>Opine on specific control enhancements related to issues</li><li>Engage with key stakeholders, including business unit leaders, compliance officers, and regulatory bodies, to facilitate effective issue management and resolution</li><li>Prepare detailed reports on issue status, trends, and outcomes to senior management and governance committees</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Qualifications:<ul><li>Bachelor's Degree in Information Security, Computer Science, Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management lifecycle activities</li><li>Experience in at least one of the following in a supporting role: Scoping, prioritizing, and support remediation of operational issues; Investigating and conducting root cause analysis to address repeated operational risk issue types; Performing quality assurance on documentation of operational risk issues and events; Overseeing the remediation process for operational risk issues and events; Documenting and maintaining records of operational risk issues and events to ensure transparency and accountability; Supporting and overseeing the E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices</li><li>Requires deep understanding of compliance, risk management and internal IT control frameworks</li><li>Experience with the development and/or assessment of IT General Controls</li><li>Exceptional ability to engage, educate, influence and collaborate across the enterprise</li><li>Experience performing thematic root cause analysis on recurring technology caused events to identify recommendations to enhance control environment</li><li>Experience in assessing technology risks and responding through development of controls</li><li>Experience working with audit, compliance, operational risk, regulatory, and/or control functions</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively [BU-SPECIFIC]</li><li>Excellent qualitative analytical skills</li><li>Project management skills</li><li>Excellent communication and interpersonal skills, with an ability to interact with senior BU/tech counterparts</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>CPA, CISM, CISA, CRISC, or CISSP or equivalent certification</li></ul> ORMCMSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Information Security Manager - Issues & Events Management

Are you passionate about delivering trusted advice that improves lives?Are you passionate about delivering results that delight and inspire your clients?This opportunity may be for you!Our Senior Project Manager manages projects involving large and/or complex, interdisciplinary assignments that may include coordinating resources from within and outside of the practice.&nbsp; The incumbent may have significant, influential client contact and supports initiatives to grow revenue and profitability through project work and contributing to practice development and quality improvements. The Senior Project Manager is a critical thinker who contributes creative, if not innovative, thought to problem-solving and, leads or participates in initiatives to grow revenue, profitability, and intellectual capital. The Senior Project Manager also contributes to a work culture that is diverse, equitable, and inclusive.Key Responsibilities:<ul><li>Create strong, ongoing relationships with multiple clients, becoming their trusted resource for on time, on budget, on point deliverables.</li><li>Partner with consultants to offer strategic ideas to influence client outcomes and the employee experience.</li><li>Demonstrate understanding of client’s Brand; Businesses/Business Partners and locations (for distribution); Internal communication channels; Project goals and priorities; Vendor partners; Communication style/preferences; and Benefits offerings.</li><li>Actively contribute to client strategy sessions and utilize expertise to participate in pitching the client on new campaign pieces or formats. Participate in extending and expanding opportunities with current clients and business development activities with prospective clients.</li><li>In partnership with consultants, manage financial processes, develop proposals/estimates and track budgets. Generate client budget reconciliations and budget reports.</li><li>Ensure overall profitability of client engagements by managing scope and expectations as outlined in the statement of work. Surface and partner with consultants on out-of-scope discussions both internally and with clients with a solution mindset.</li></ul>&nbsp;Qualifications<ul><li>Minimum of 9+ years of professional experience, ideally industry experience with an undergraduate degree.</li><li>Proficiency in project budgeting and maintenance and financial acumen.</li><li>Design training/background or experience a plus.</li><li>Proficiency with Mac OS, Microsoft Office, Teamwork, Project/Time management software, Outlook, Google Apps.</li><li>Excellent written and verbal skills and ability to create and develop relationships.</li><li>Proficiency with print design, including excellent understanding of offset printing process.</li><li>Strong understanding of web design/build/UX and developing web trends.</li></ul>&nbsp;Why Join Us?<ul><li>We’re Trusted.&nbsp; Simply put, Segal is the only independent, private and employee-owned employee benefits/HR consulting firm left in our industry. Our clients trust us because we still provide unbiased advice without hidden agendas or product pushing.</li><li>We’re Proven. We’ve been around for over 80 years, providing industry leading consulting to clients of all sizes and industries.</li><li>We’re the right size. Big enough to compete and succeed….and small enough to feel like you are part of something special.</li><li>We’re winning. Our results speak for themselves. Our client retention is strong and we are welcoming new logos into the Segal family every week.&nbsp;</li><li>We’re a great place to work. Want to work with great colleagues, terrific clients, and receive competitive pay and benefits that practices what we preach to clients?&nbsp; Look no further. (Did we mention our Defined Benefit Pension Plan, sabbaticals, and wellbeing benefit?).</li></ul>Diversity, Equity &amp; Inclusion at Segal:We recognize that individuals bring a broad range of experience and abilities that go beyond the technical requirements of a job. If your experience and qualifications are close to what you see described here,&nbsp;we encourage you to apply.&nbsp;Diversity of employment, skills and life experience, combined with passion, are key to innovation and excellence. We&nbsp;encourage individuals,&nbsp;including but not limited to women, minorities, the disabled, and protected veterans and those&nbsp;from all other&nbsp;backgrounds to apply&nbsp;to our positions. Please let us know if you require accommodation during the interview process and…thank you for considering Segal.About Segal and its Total Rewards Program:Segal is a&nbsp;privately owned, leading North American employee benefit, human resources, and investment management consulting firm with&nbsp;over 80 years of history&nbsp;providing trusted advice that improves lives. Clients include public and private corporations, multiemployer trust funds, public sector entities, higher education institutions, institutional advisors, among many others.Segal’s total rewards are part of what makes Segal a special place to work. The current salary range for this position is $124,500-$165,000&nbsp;plus opportunity for a discretionary performance bonus based on company profitability and employee performance. In addition, Segal offers a comprehensive suite of benefits to include a non-contributory defined benefit pension plan, matching and discretionary contributions to a 401(k) profit sharing plan, medical and prescription benefits including contributions to a health savings account for eligible employees, dental benefits, life insurance, disability insurance, an Employee Assistance Program, wellness benefit reimbursements and rewards, and professional credential and tuition reimbursement. Segal also provides comprehensive paid time off including holidays, vacation days, sick leave, paid family leave and sabbaticals.Please Apply:Segal is the right size, the right organization and…the right move for you!&nbsp;&nbsp;Please apply now.#LI-Remote

Segal

Senior Project Manager

You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join #TeamAmex and let’s lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. Let’s build on what you know.The Enterprise FinOps team is a key pillar within the Global Infrastructure Product Services organization.We are seeking a highly skilled and motivated Enterprise FinOps Practitioner to join our dynamic team as a Senior Product Manager.This role is essential for driving financial optimization and efficiency across our enterprise, ensuring that our public cloud investments align with our strategic objectives.The ideal candidate will have a deep understanding of financial processes, cloud financial management and the ability to leverage data analytics to drive cost optimization initiatives, and will be responsible for the strategy, implementation, and refinement of the tools and systems developed to facilitate cost attribution.Here’s just some of what you’ll do:<ul><li>Develop and implement strategies to optimize public cloud costs</li><li>Monitor and analyze financial performance, identifying areas for cost optimization and efficiency improvement</li><li>Collaborate with cross-functional teams to drive financial best practices and cost management</li><li>Provide financial insights and recommendations to support decision-making and strategic planning</li><li>Ensure accurate and timely financial reporting and analysis</li><li>Implement cost management and governance frameworks to control public cloud spend</li><li>Utilize data analytics tools to generate actionable insights and reports on financial performance</li><li>Create and maintain dashboards to visualize financial metrics and KPIs</li><li>Communicate financial performance and trends to senior leadership and stakeholders</li><li>Manage the product lifecycle for the tools and systems developed to facilitate cost attribution</li><li>Work closely with Engineering, Finance, and Product teams, customers, key partners, and colleagues to define a product vision and strategy that is aligned with the high-level Enterprise FinOps roadmap</li><li>Facilitate workshops and training sessions to promote FinOps best practices across the organization</li><li>Act as a liaison between technical and financial teams to translate financial objectives into actionable plans, including scenario modeling and cost estimation for public cloud workload requirements</li><li>Lead the development and management of tools and systems for cost attribution and allocation</li><li>Collaborate with Product and Engineering teams to design and implement solutions that accurately track and attribute costs</li><li>Ensure that cost attribution tools are user-friendly, scalable and provide clear insights to decision-makers</li><li>Continuously evaluate and improve cost attribution systems, practices and any other opportunities to meet evolving business needs</li></ul>Are you up for the challenge?Here’s what you should have:<ul><li>Deep knowledge of FinOps practices and frameworks</li><li>Proven experience in financial operations, public cloud financial management or a related role</li><li>Understanding of public cloud billing models (e.g. AWS, Azure, Google Cloud), including savings/discount plans, reserved/spot instances and tiered service offerings</li><li>Strong analytical skills and problem solving-skills, with a proficiency in data analytics, visualization and financial modeling tools</li><li>Power User-level proficiency in data visualization tools (Power BI, Tableau)</li><li>Ability to translate business requirements to product deliverables</li><li>Expertise in Apptio Cloudability is preferred, Apptio TBM a plus</li><li>xperience with Agile methodologies is desirable</li><li>Ability to effectively prioritize and manage multiple tasks and projects with competing deadlines</li><li>Ability to adapt to changing priorities and business needs while maintaining focus on key objectives</li><li>Ability to adjust the message, style, and tone of a communication to accommodate a variety of audiences</li><li>Ability to quickly create relationships and build trust with internal and external stakeholders</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

16 Project Management / Professional Services Jobs in Phoenix, AZ, USA