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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Minimum QualificationsExperience<ul><li>Bachelor’s Degree in related field preferred; proven industry experience.</li><li>8+ years of software development with well-rounded experience across all tiers of the application.</li><li>Experience in developing software applications using agile methodologies.</li><li>Experience in supporting production issues post implementation.</li></ul>High Performance Behaviors:&nbsp;<ul><li>Recognizes opportunities to adopt innovative technologies to enable business capabilities Keeps up to date on current research and technology in the industry</li><li>Recognizes the importance of collaboration to achieve objectives</li><li>Clearly communicates ideas and concepts to others&nbsp;</li><li>Finds opportunities within projects and acts on own initiative without being prompted, including making appropriate decisions as vital</li><li>Provides feedback to team members in code reviews</li><li>Drive creative changes &amp; continuous improvements&nbsp;</li><li>Mentors and guides junior team members to success within the team&nbsp;</li></ul>Preferred QualificationsKnowledge/Skills<ul><li>Able to understand and use complex data structures and associated components</li><li>Designs, codes, tests, maintains, and documents applications</li><li>Lead reviews of colleagues' work</li><li>Defines test conditions based on the requirements and specifications provided</li><li>Has deep understanding of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)&nbsp;</li><li>Deep understanding of infrastructure technologies and components</li><li>Advanced experience with different ETL processes and tools (Abinitio)</li><li>Advanced experience with RDBMS(Postgres/Oracle/DB2 or similar)</li><li>Advanced experience with Spark, Airflow</li><li>Advanced experience with distributed (multi-tiered) systems, algorithms, and relational databases Advanced experience in data security frameworks</li><li>Experience in delivering software using DevOps practices like CI,CD, Automated testing, Alerting &amp; Monitoring etc.,</li><li>Good understanding of application security principles &amp; remediating vulnerabilities.</li><li>Understanding of multi-tier application architectures and related development</li><li>Advanced experience in Test automation, Test scripting.</li><li>Advanced experience with performance tuning,</li><li>Understanding of BDD &amp; TDD practices.</li><li>Ability to effectively communicate across third parties, technical, and business product Managers on solution design</li><li>Ability to think abstractly and deal with ambiguous/under-defined problems&nbsp;</li><li>Ability to enable business capabilities through innovation</li><li>Demonstrated willingness to learn new technologies and takes pride in how fast they develop working software</li><li>Bachelor's or Master's degree in computer science, computer engineering, or other technical discipline, or equivalent work experience, is preferred</li><li>Experience with Industry reference architecture of data management and Next Generation tools and process</li><li>Experience with payments technology and industry is a plus&nbsp;</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Engineer - ETL, Spark, Ab Initio

Description - ExternalYou Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.Role &amp; Responsibilities:Utilizing your skills, experience and passion for customer service to help propel your team and its business partners to success.What would you do every day as a Customer Care Professional?<ul><li>Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving a Customer First mentality</li></ul><ul><li>Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership and acknowledging Card Member tenure</li></ul><ul><li>Add value for our customers through unexpected relevant recommendations of product offers/ benefit enrollments that deepen customer engagement and loyalty</li></ul><ul><li>Utilize your “service oriented” personality to develop key selling skills to optimize and solidify the customer relationship by deepening their loyalty to our brand</li></ul><ul><li>Address general and account-specific customer inquiries- statement inquiries, card replacement, make payments, rewards redemption, etc., and update customer account information</li></ul><ul><li>Use tools and resources to identify custom solutions and anticipate customer needs, in our commitment to maintain a first point of contact resolution</li></ul><ul><li>Meet and exceed performance goals that include, but are not limited to: sales rates, quality goals, compliance regulations and productivity targets, &amp; customer performance metrics</li></ul>Minimum Qualifications:<ul><li>Strong written and communication skills to be able to converse effectively and naturally with our Card Members to deepen client relationships and drive satisfaction</li></ul><ul><li>Resilience needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics, and remain positive through change and stressful situations</li></ul><ul><li>Ability to showcase humility and show care and appreciation through emotional acknowledgement of our customer queries/situations on each call</li></ul><ul><li>Technical savvy to multi-task and navigate through multiple computer systems and applications, simultaneously, with speed and accuracy</li></ul><ul><li>Integrity to manage sensitive Card Member information and adhere to all Regulatory and Compliance guidelines related to servicing and sales practices</li></ul><ul><li>Driven to please by providing the ultimate experience for our Card Members on every interaction</li></ul><ul><li>Timeliness and reliability</li></ul>Preferred Skills: <ul><li>Passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness and problem-solving skills</li></ul><ul><li>Customer service and consultative sales environment experience preferred</li></ul><ul><li>Passion for consultative sales, recommending products or solutions tailored to each customer</li></ul><ul><li>Ability to adapt communication style to a wide variety of personalities and situations and take ownership and responsibility for each call, from beginning to end</li></ul>Additional Requirements:<ul><li>Flexibility to work anytime between 6:00am - 2:00am, including weekends</li></ul><ul><li>Hybrid Environment- on site expectation 3 days/week</li></ul><ul><li>Workplace Flexibility: Full time. Shift flexibility requirements</li></ul><ul><li>American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives</li></ul>Compliance LanguageSalary Range: $20.00 to $21.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries </li></ul><ul><li>Bonus incentives </li></ul><ul><li>6% Company Match on retirement savings plan </li></ul><ul><li>Free financial coaching and financial well-being support </li></ul><ul><li>Comprehensive medical, dental, vision, life insurance, and disability benefits </li></ul><ul><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need </li></ul><ul><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy </li></ul><ul><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) </li></ul><ul><li>Free and confidential counseling support through our Healthy Minds program </li></ul><ul><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Customer Care Professional

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.At American Express the Enterprise Salesforce team was created in 2015 as part&nbsp;of the company’s&nbsp;Framework for Winning.&nbsp;Our teams create solutions on the Salesforce platform by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for 20K + Sales, CRM, and Marketers across the Enterprise.We are looking for a Director level Staff Architect to lead a small team of high performing engineers /solution architects in support of our CoE.This role liaises with Delivery teams, stakeholders, and Enterprise Architects to establish standards, enforce best practice, and implement our architectural strategies for Salesforce adoption across the companyYou are energetic, accountable, proactive, and build strong and productive relationships in matrixed environments.Comfortable with ambiguity, you ask the tough questions, debate at the table, dissent where necessary, and commit where there's consensus.Key Responsibilities:<ul><li>25% of time spent on Hands-on technical projects; Apply analysis based on research and introspection to recommend solutions</li><li>Design and handle solutions that provide frameworks, interfaces, and services that can be extended and reused across the portfolio</li><li>Ensure architecture is consistent with enterprise architecture standards, guidelines and principles</li><li>Work with engineering teams to ensure that implementations are aligned with the Technical Platform’s Blueprint specifications</li><li>Contribute to technology direction, develop architecture and influence implementation to gain measurable business improvements</li><li>Frequently collaborate with other functional teams' leadership and engineers to align and use solutions</li><li>Apply specialized knowledge of industry standards or practices to assigned initiatives</li><li>Identify complex and or broad problems and issues and formulate recommendations</li><li>Interact with business partners to better understand their objectives and help them understand the technical landscape</li><li>Extend business product innovation through the introduction, adoption and implementation of technology</li></ul>Education:&nbsp;<ul><li>Bachelor’s degree in related field or equivalent years of experience. Preferred degree in Computer Science or Mathematics.&nbsp;</li></ul>Experience:&nbsp;<ul><li>10+ years of experience in software engineering and data related services.&nbsp;</li><li>8+ years hands-on experience working with Salesforce.</li><li>Demonstrated expertise managing complex integration solutions, such as, APIs, and Data integration layers (Batch &amp; Real-Time)&nbsp;</li><li>Experience managing design, implementation and architecture governance within a large corporate environment.</li><li>Visionary leader with recent experience transforming engineering practices and culture.</li><li>Proven experience coaching, mentoring, and growing engineering talent.</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.&nbsp;

Salesforce Staff Architect

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The GSG Automation Digital Operations and Support team supports the automations post deployment to production. This role will build significant value to our customers and internal teams by developing the foundation of our next generation reports and driving actionable business recommendations. The successful candidate will identify key opportunities around production oversight, operations management, and the development and maintenance of our GSG Digital Workforce. We are a team made up of data-minded individuals who synthesize data, build predictive models, and conduct advanced analytics to improve customer performance.How will you make an impact in this role?<ul><li>Deliver a streamlined set of reporting tools that provide automation performance insights and enable direct follow-up action</li><li>Understand data structure, detect patterns, spot anomalies, test hypotheses, and check assumptions through descriptive statistics and graphical representations using Exploratory Data Analysis</li><li>Understand automation platform infrastructure / architecture and reporting frameworks to analyze process anomalies, identify gaps, and increase business value and performance</li><li>Partner with operations, product owners, technology teams, and operational partners to provide advanced data analysis and outstanding customer service</li><li>Regularly engage with business teams and tech teams to understand their needs or processes and operationalize a framework for deploying data models for servicing our customers</li><li>Identify opportunities to conduct UX research and generate value for the business</li><li>Test and deploy data models in production environment and regular maintenance of production variables</li><li>Engage with diverse teams to determine the most meaningful questions to ask of our data</li></ul>Minimum Qualifications<ul><li>Knowledge and experience with SQL and Python</li><li>Experience in Big Data environments (Lumi/Cornerstone) and working with Non-Relational Databases</li><li>Strong quantitative, analytical, and structured problem-solving skills and experience applying them to solve business problems</li><li>Experience performing exploratory data analysis to drive business value or meet a goal</li><li>Ability to excel as a team player in a fast-paced, complex, ambiguous and agile business environment</li><li>Ability to prioritize well, communicate clearly and compellingly,&nbsp;and understand how to drive a high level of focus and excellence</li><li>Creativity and curiosity, with an appetite to learn</li><li>Excellent listening and communication skills; able to forge constructive relationships with partners from a variety of backgrounds and geographics</li></ul>Preferred Qualifications<ul><li>Proven ability to work with and analyze large data sets, including 3-5 years programming experience in SQL, Python and HQL or equivalent preferred</li><li>Experience with various automation tools and frameworks including ACE, Blue prism</li><li>Experience with data visualization tools such as Kibana, Tableau or Power BI</li><li>Experience with new emerging techniques machine learning algorithms (e.g., gradient boosting machine, XGBoost, neural network), artificial intelligence, deep learning as well as classic statistical modeling techniques and assumptions a plus</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Non-considerations for sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

Data Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.The Financial Insights and Tools group within Digital Banking is responsible for software that enhance the American Express customer experience by providing applications and supporting platforms to enrich the information, analysis and planning available to our customers. Our software will be threaded through the web and mobile applications used by American Express customers, powered by APIs and underlying platforms to consume, and process financial data both within and from outside our company.We are looking for an experienced, motivated, and collaborative Senior Software Engineer to help us achieve our goals of building noteworthy high quality financial analysis and tools for our customers. We want you to help provide technical expertise and acumen to our growing team in pursuit of our customer experience goals.Our platform is built on top of a modern stack consisting of Kotlin/JVM for the back end interacting with other Java/JVM services internally, and a React based front end. We reach out to many APIs internally and externally to aggregate and analyze customer information. Responsibilities:<ul><li>As a developer, you will be responsible for end-to-end delivery of your software from inception to production, working on a mixture of green- and brown-field projects, learning from, and contributing to your peer group.</li><li>As a Senior Software Engineer, you will be applying your experience and earned acumen to guide the shape of our platform and help mentor and guide the team.</li></ul> Qualifications:<ul><li>Bachelor's or master's degree in computer science, computer engineering, software engineering, or other technical discipline, or equivalent work experience</li><li>Understanding of service-based architectures</li><li>Understanding of web applications and use APIs to power them</li><li>Proven experience with live applications and production environments</li><li>5+ years of software development experience with strong knowledge in Java/JVM/Kotlin, Rest APIs and exposure to alternate JVM languages</li></ul>Technical Skills:<ul><li>Creativity &amp; Problem-Solving</li><li>Adaptability &amp; Flexibility</li><li>Aptitude for technology; curiosity, passion and startup mindset</li><li>Applied statistics skills: distributions, statistical testing, regression analysis</li><li>Innovative thinking</li><li>Java/Kotlin/JVM</li><li>Databases: Postgres, MongoDB, Redis</li><li>Source Code Control: Working experience using GitHub, Bitbucket, RhodeCode</li><li>Production monitoring and logging tools (i.e. CloudWatch, Prometheus, OpenSearch/Elasticsearch, ELF)</li><li>Container orchestration: Docker, Kubernetes, GCP GKE, AWS ECS, AWS EKS</li><li>CI/CD platforms (we are using GitHub Actions)</li><li>Other: Git, Gitflow, Jira, Gitlab, Trello, Scrum</li><li>Frameworks: Ktor, Spring</li></ul>Other Skills (that will be a plus):&nbsp;<ul><li>Full stack experience and willingness to dive into other levels of web applications</li><li>Web technologies – An in-depth knowledge and experience working with web technologies such as JavaScript, HTML, CSS, TypeScript, C#, SASS, Stylus, Stylus, Python, and LESS.</li><li>React tools – proficiency in Enzyme, Webpack, Redux, and Flux.</li><li>Web frameworks – Proven expertise in different frameworks like React Native, AngularJS, Angular2, VueJS, SocketIO, Backbone, KnockoutJS, Svelte, and Bootstrap.</li><li>Open-source Libraries – Demonstrable experience with JQuery, MomentJS, html5sql.js, RequireJS, and Loads.</li><li>Software testing tools – A good working knowledge in testing codes using Mocha, Jest, Unit-tests, TDD, Karma, VCS, and Selenium (base).</li><li>Databases – A familiarity of working with different databases such as MySQL, NoSQL(e.g., MongoDB), PostgreSQL, Redis is recommended.</li><li>Cloud management – A strong background in different cloud platforms like Amazon AWS, Microsoft Azure, OpenStack Apache, and Google Cloud Platform</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Kotlin/JVM Software Engineer, Digital Banking-Banking Tools

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.The objective of the Operational Risk Management (ORM) Governance team is to oversee and strengthen the organization’s Operational Risk Management (ORM) framework and controls strategy to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.Operational Risk Management is looking for a Senior Analyst to join a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Senior Analyst, ORM Reporting Framework will:<ul><li>Support the creation and periodic revisions of the Second Line ORM reporting requirements, timelines, templates, and standards</li><li>Assist with the approval of ORM reports prior to publication</li><li>Assist with Operational Risk Management Committee (ORMC) materials preparation</li><li>Manage risk and comply with evolving regulations and industry standards</li><li>Assist in the establishment and communication of overall ORM reporting minimum requirements and escalation protocols to ensure they are understood and integrated into BU and risk management processes</li><li>Stay abreast of regulatory changes and industry best practices, and identify opportunities to monitor, evaluate and integrate regulatory changes into OR framework &amp; trainings</li><li>Facilitate the development of a strong risk culture throughout the enterprise, emphasizing risk awareness, accountability, and informed risk-taking within the bounds of the risk appetite</li><li>Work closely with other control functions (i.e., Compliance, Legal, and Internal Audit) to ensure an integrated and comprehensive approach to risk governance, addressing internal findings related to ORM</li></ul>Qualifications:<ul><li>Bachelor's Degree in Accounting, Information Technology, Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>2+ years of experience in operational risk management (e.g., within Risk and/or Audit function) and understands critical operational risk management lifecycle activities</li><li>Experience in at least one of the following: Creating and/or maintaining operational risk frameworks including policies, guidelines, and procedures to effectively manage risk and comply with regulations and industry standards; Establishing and communicating the enterprise’s operational risk appetite statements and key risk indicators; Overseeing the adoption and consistent application of an operational risk management framework; Performing evaluations of operational risk governance framework’s effectiveness, identifying improvement opportunities and overseeing the implementation of enhancements</li><li>Knowledge of OCC Heightened Standards, Basel Committee on Banking Supervision (BCBS) 239, and other regulatory changes and industry best practices, leading regulatory engagement and providing oversight of processes to monitor, evaluate and integrate regulatory changes into operational risk framework and trainings</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Excellent qualitative analytical skills</li><li>Project management skills</li><li>Excellent communication and interpersonal skills</li><li>Experience in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst-Operation Risk Management, Reporting Framework

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the DCA Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:<ul><li>Welcoming and providing access to our Card Members upon arrival at reception</li><li>Being accountable and taking ownership of the customer’s experience from beginning to end</li><li>Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer</li><li>Employing the Customer First philosophy in meeting customers’ needs and expectations</li><li>Providing concierge and lifestyle recommendation</li><li>Providing travel consultation and minimal reservation assistance</li><li>Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners</li></ul>Lounge Hours of operation are from 5:00 – 9:00 SUNDAY- FRIDAY, 5:00- 8:00 SATURDAY. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:<ul><li>Minimum of 1 year recent experience servicing premium customers</li><li>Airline, lounge or travel industry experience required, including reservation experience</li><li>Passion for servicing customers with proactive solutions</li><li>Exceptional communication skills, delighting the customer with every single interaction</li><li>The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received</li><li>Must exhibit the utmost professionalism and maintain a positive attitude in all interactions</li><li>The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment</li><li>Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do</li><li>Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment</li><li>Ability to utilize and switch from multiple technology platforms with ease</li><li>Adapt to an ever changing environment and being resilient</li><li>Ability to work flexible shifts including nights, weekends, and holidays is essential</li><li>Light to moderate lifting may be required for certain job tasks.</li></ul>Salary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Customer Experience Concierge, Centurion Lounge - DCA

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.How will you make an impact in this role?American Express is looking for Senior Engineers to contribute to the company’s focus on building products, like @Work, to support our large and global corporate clients.@Work helps our clients manage their Corporate Card and Corporate Purchasing Card programs more efficiently online. From performing everyday administrative tasks and account maintenance, to accessing reports and utilizing reconciliation solutions, @Work enables fast, efficient and effective program management resulting in time and cost savings for our clients.Scope of Impact/Influence:<ul><li>Leads and mentors teams of engineers through ongoing development efforts.</li><li>Ensures engineers adhere to team standards.</li><li>Accountable for accurate completion and quality of all documentation and work produced by engineering team.</li><li>Accountable for delivering a quality product that meets the customers’ needs.</li></ul>Key Responsibilities:<ul><li>Software Development</li><li>Perform technical aspects of software development.</li><li>Function as a leader on a software engineering team by contributing to software builds through consistent development practices (tools, common components, and documentation).</li><li>Lead code reviews and automated testing.</li><li>Debug software components and identify code defects for remediation.</li><li>Leads the deployment, support, and monitoring of software across test, integration, and production environments.</li><li>Empower teams to automate deployments in test or production environments.</li><li>Empower teams to automatically scale applications based on demand projections.</li><li>Ensure team adheres to security and regulatory best practices.</li></ul>Leadership:<ul><li>Takes accountability for the success of the team achieving their goals</li><li>Drives the team’s strategy and prioritizes initiatives</li><li>Influence team members by challenging status quo, demonstrating risk taking, and implementing creative ideas</li><li>Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results</li><li>Mentor and guide team members to success within the team</li></ul>Knowledge/Skills:<ul><li>Able to communicate complex data structures and associated components</li><li>Designs, codes, tests, maintains, and documents application components</li><li>Lead reviews of colleagues' work</li><li>Defines test conditions based on the functional and non-functional requirements provided</li><li>Has deep understanding of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)</li><li>Deep understanding of infrastructure, technologies, and components</li><li>Able to assess and interview team members to identify and develop talent</li><li>Making impactful changes by influencing leadership and making timely decisions</li><li>Monitors system performance and availability and improves software quality through root cause analysis</li><li>Proven track record to influence technological growth across teams</li></ul>Tech Stack:<ul><li>Primarily React via OneApp and Java via OneData</li><li>Cucumber, Gatlin, Karate, Jest</li><li>AWS, GCP</li><li>Terraform</li><li>GitHub Actions</li><li>GitHub Enterprise</li><li>Jenkins</li></ul>Minimum Qualifications:6+ years of software development experience in a professional environment and/or comparable experience such as:<ul><li>Wide breath of engineering experience</li><li>Proven experience leading teams of engineers</li><li>Hands-on expertise with application design, software development, and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, and relational databases</li><li>Bachelor’s degree in computer science, computer science engineering, or related experience required; advanced degree preferred</li><li>3+ years React</li><li>3+ years Java</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineer - Global Commercial Services

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our things we value and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside versatile engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills current and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex<h4>About American Express Cloud Engineering: </h4>Cloud Engineering provides a comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. Cloud Engineering offers dynamic rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Service, DB-as-a-Service, Analytics-as-a-Service, Messaging-as-a-Service, CICD Pipelines, etc. for application developers in a hybrid cloud environment. American Express is building an exciting Hybrid Cloud platform and is in search of innovative and critical thinking engineers to build our Hybrid Cloud Platform environment. This position will report into the xPaaS Services Cloud Engineering team within the Cloud Engineering organization. In this Engineer role, you will be part of a versatile team responsible for building&nbsp;scalable, secure, and highly available Cloud based Services such as Redis, Elastic and GridGain on Private and Public cloud providers.How will you make an impact in this role?<ul><li>With your core understanding of Linux, clustering and networking, you will have an emphasis on ensuring all services are highly available and scalable, using both Open Sourced and vendor provided products.</li><li>Become a domain expert in two or more of the following: Redis, Elastic or GridGain and their public cloud service equivalents</li><li>Gain a solid understanding of Cloud Principles and container-based platforms like Docker, Kubernetes, and Redhat OpenShift to support our customer’s use of Cloud Services</li><li>Develop Terraform programming scripts for automating installation and configuration of various managed services offering resources &amp; its components in public and private cloud environments</li><li>Integrate Observability tools like Splunk, Prometheus and ELK.</li><li>Build scripts using Linux scripting, Python and configuration languages like YAML/JSON</li><li>Combine your expertise and detailed and rational root cause analysis skills to find opportunities to build things faster and better</li><li>Provide engineering advanced support as needed to back up our operational support teams including resolving performance issues with virtualization and containerized environments</li></ul>Are you up for the challenge?<ul><li>Overall 5+ years of Technology relevant experience with 2-3 Years of relevant engineering experience</li><li>Demonstrated professional expertise in a large Fortune 100 company running an IT Production Operation at scale including Infrastructure (Servers, Network, Storage, Security) and deployment of highly available Applications (Distributed, Middleware, Databases across all tiers)</li><li>Experience working within an Agile led team for rapid and continuous development of work products</li><li>A knowledge of integration with public cloud managed services in AWS/GCP/Azure</li><li>Strong experience in Linux functionalities/features and system administration</li><li>Demonstrated working knowledge of high availability and Disaster Recovery implementations</li><li>Strong knowledge of virtualization management in VMware</li><li>Bachelor's degree in Computer Science, Computer Engineering or equivalent work experience</li><li>Strong Passion for learning new technologies, particularly in the cloud computing infrastructure area</li></ul><h4>Desirable experience</h4><ul><li>Private or Public Cloud management and administration</li><li>Validated diagnostic and service restoration skills.</li><li>Excellent interpersonal and customer service skills</li><li>Strong English communication skills with the ability to work with customers in critical outage situations.</li><li>Good written and verbal communication and presentation skills</li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law. Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineer - Linux

You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex. Global Infrastructure Product Services aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost transparency.&nbsp;As the Data Science team in Global Infrastructure Product Services embarks on building and deploying advanced data science and machine learning (ML) models, we are looking for a senior data scientist to build, deploy and monitor models in production.In this Engineer role, you will be part of a versatile team responsible for building and supporting scalable, secure, and highly available Cloud based (on-prem) Services such as Redis, Kafka, Elastic, Spark, Airflow and GridGain<h4>Responsibilities Include:</h4><ul><li>With your core understanding of Linux, clustering and networking, you will have an emphasis on ensuring all services are highly available and scalable, using both Open Sourced and vendor provided products.</li><li>Providing Level 3 hands-on support for Linux including resolving performance issues with virtualization and containerized environments</li><li>Being a domain expert of two or more of the following: Redis, Kafka Spark, GridGain, Airflow or Elastic </li><li>Having a good understanding of Cloud Principles and container-based platforms like Docker, Kubernetes, and Redhat OpenShift to support our customer’s use of Cloud Services</li><li>Writing Terraform programming scripts for automating installation and configuration of various managed services offering resources &amp; its components in public cloud environments</li><li>Integrating Observability tools like Splunk, Sahara, Prometheus and ELK.</li><li>Building scripts using Linux scripting, Python and configuration languages like YAML/JSON</li><li>Combines deep expertise, detailed and rational root cause analysis to find chances to build things faster and better</li></ul>Are you up for the challenge?<ul><li>Overall 8+ years of Technology proven experience with 2-3 Years of meaningful engineering experience</li><li>Demonstrated professional expertise in a large Fortune 100 company running an IT Production Operation at scale including Infrastructure (Servers, Network, Storage, Security) and deployment of highly available Applications (Distributed, Middleware, Databases across all tiers)</li><li>Experience working within an Agile led team for rapid and continuous development of work products</li><li>A knowledge of integration with public cloud managed services in AWS/GCP/Azure</li><li>Strong experience in Linux functionalities/features and system administration</li><li>Demonstrated working knowledge of high availability and Disaster Recovery implementations</li><li>Strong knowledge of virtualization management in VMware</li><li>Bachelor’s degree in computer science, Computer Engineering or equivalent work experience</li><li>Passion for learning new technologies, particularly in the cloud computing infrastructure area.</li></ul><h4>Desirable experience</h4><ul><li>Cloud management and administration</li><li>Validated diagnostic, troubleshooting, and service restoration skills.</li><li>Excellent interpersonal and customer service skills</li><li>Strong English communication skills with the ability to work with customers in critical outage situations.</li><li>Good written and verbal communication and presentation skills</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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