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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex.&nbsp;&nbsp;Let’s share success.Global Infrastructure Product Services aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost transparency.&nbsp;As the Data Science team in Global Infrastructure Product Services embarks on building and deploying advanced data science and machine learning (ML) models, we are looking for a senior data scientist to build, deploy and monitor models in production.&nbsp; This is an individual contributor role with responsibilities ranging from hands-on coding, debugging, documentation to stakeholder management and presentations.A successful data scientist knows that delivering on that promise takes foresight, planning and agility.&nbsp; We are seeking data scientists who are not only technically adept, but also understand the importance of harnessing the power of data to streamline financial operations, enhance decision-making and improve business outcomes.&nbsp;This team is focused on developing and maintaining dynamic technology infrastructure cost allocation and production models. The financial forecasting models will help ensure that our technology spending is transparent, efficient, and properly aligned with our strategic objectives. The role requires a blend of technical prowess in data engineering, data science, MLOps, and an understanding of enterprise infrastructure components &amp; their economics.Let’s build on what you know.If you are a pioneer in developing and continuously evolving data science models in production that drive and monitor infrastructure and cost consumption analysis, you'll find a fit in our Data Science team in Global Infrastructure Product Services. To succeed in this newly forming team, you’ll need to be comfortable navigating ambiguity to stand up solutions 0à1 while discovering and leveraging enterprise platforms and best practices.&nbsp;Here’s just some of what you’ll do:<ul><li>Design and build scalable solutions using AI and Machine Learning (Generative AI, Natural Language Processing, Reinforcement Learning, and Time Series predictions) in financial forecasting and optimizing infrastructure resource utilization to help further mature our FinOps and AIOps framework</li><li>Own the model building and refining from identifying business problems, collecting training dataset, analyzing data, modeling, validating to delivering production grade solutions at scale.</li><li>Drive high-level and detailed technical design conversations and reviews</li><li>Be responsible for health and quality of the code across the portfolio, including leadership over innovation, functional testing, and CI/CD tool integration</li><li>Work closely with stakeholders across Technology, Finance and business unit portfolio leaders to define scope, requirements and incorporate cost drivers, allocation methods, and infrastructure nuances</li><li>Ensure best practices are aligned with Enterprise Architecture and ML COEs</li><li>Develop SQL queries, scripts and routines to automate data processing and enhance the model’s accuracy and efficiency</li><li>Generate insightful data visualization and reports to aid in decision-making</li><li>Lead training sessions and create comprehensive documentation to empower end users to leverage the cost model effectively </li><li>Provide technical mentorship to team members at junior levels</li><li>Function as an active member of an agile team </li></ul>Are you up for the challenge?&nbsp; Here’s what you should have:<ul><li>Master’s degree in Data Science, Mathematics, Computer Science, Engineering, Information Systems, or related STEM fields. </li><li>3+ years full lifecycle product development and engineering leadership in highly available, highly scalable, and high throughput systems</li><li>Demonstrated experience in building and owning data science solutions and pipelines within the MLOps ecosystem in at least 2 of the 3 major cloud platforms (Vertex AI, Azure Machine Learning, AWS Sagemaker). </li><li>Experience in automating, troubleshooting and upgrading data &amp; machine learning pipelines that allow model retraining and continuous monitoring</li><li>Hands-on expertise with handling distributed (multi-tiered) systems and automated testing – unit and performance testing</li><li>Demonstrated experience in building and deploying a diverse set of Machine Learning (GLM, GBM, Neural Networks) and NLP solutions at scale </li><li>Proficiency and Hands-on Experience with Git, CI/CD tools, Elasticsearch, and a solution in each category: Orchestration, Container, Model Serving, Observability, and Feature Store</li><li>Strong proficiency in programming with Python, Machine Learning libraries and APIs (TensorFlow, Keras, PyTorch, ScikitLearn, H20.ai, XGBoost)</li><li>Experience in deploying out-of-the box LLMs and Generative AI solutions.</li><li>Experience in data visualization and observability with a focus on real time serving and monitoring of time series data with alerts</li><li>Thorough understanding of enterprise infrastructure technologies (Compute, Storage, Network, Mainframe) to inform model development</li><li>Strong project management skills and effective stakeholder management skills, coupled with a continuous improvement mindset</li><li>Excellent presentation and communication skills, capable of explaining complex technical choices in simple terms to a diverse audience</li><li>Experience in Financial Services industry is preferred</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Data Scientist

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. As an Engineer in Public Cloud Platform SRE, you will play a pivotal role in ensuring the reliability, scalability, and performance of our public cloud infrastructure. You will work closely with cross-functional teams to implement best practices, automate operations, and drive continuous improvement in our cloud environments.Key Responsibilities:<ul><li>Platform Reliability and Scalability:</li></ul><ul><li>Design, implement, and maintain highly available and scalable public cloud infrastructure solutions.</li><li>Perform proactive monitoring, capacity planning, and performance tuning to optimize platform reliability.</li></ul>2.Incident Management and Resolution:<ul><li>Lead incident response efforts for critical incidents, ensuring timely resolution and thorough root cause analysis (RCA).</li><li>Develop and refine incident management processes to minimize downtime and impact on services.</li></ul>3.Automation and Tooling:<ul><li>Drive automation initiatives for deployment, monitoring, and orchestration using infrastructure as code (IaC) and CI/CD pipelines.</li><li>Develop and maintain tools for configuration management, deployment, and automated testing.</li></ul>4.Performance Optimization:<ul><li>Identify and address performance bottlenecks and inefficiencies in collaboration with development and operations teams.</li><li>Implement proactive measures to enhance platform performance and resource utilization.</li></ul>5.Security and Compliance:<ul><li>Ensure public cloud environments adhere to security best practices and compliance standards (e.g., GDPR, PCI-DSS).</li><li>Implement and monitor security controls, perform regular audits, and participate in security incident response.</li></ul>6.Collaboration and Leadership: <ul><li>Collaborate effectively with cross-functional teams including developers, architects, and infrastructure teams.</li></ul>Qualifications:Education: Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience).Experience: Minimum of 4 years in software development, cloud platform engineering or operationsProven track record in managing and optimizing AWS, Azure, Google Cloud, and other cloud platforms Skills: <ul><li>Deep understanding of cloud architecture principles and best practices.</li><li>Proficiency in infrastructure as code (IaC) tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience with monitoring and observability tools (e.g., Prometheus, ELK stack).</li><li>Strong scripting and automation skills (e.g., Python, PowerShell, Bash).</li><li>Excellent troubleshooting and problem-solving abilities in complex distributed systems.</li><li>Strong communication skills and ability to collaborate effectively with technical and non-technical stakeholders.</li></ul>Preferred Qualifications:<ul><li>Advanced certifications in Google Cloud.</li><li>Experience with container orchestration (e.g., Kubernetes, Docker).</li><li>Familiarity with DevOps practices and CI/CD pipelines.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineer - Public Cloud

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. About American Express Enterprise Cloud Engineering Team: American Express Enterprise Cloud team provides comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. EC offers fast-paced rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Code, Database-as-a-Service, Analytics-as-a-Service, Messaging-as-a-Service, CICD Pipelines, etc. for application developers in a hybrid cloud environment.Enterprise Cloud Engineering enables application developers to write modern scalable cloud native applications. Job Description: As a Software Engineer for Quality Engineering team of Enterprise Cloud, you will play a pivotal role in ensuring the reliability, scalability and performance of our Platform-as-a-Service at American Express in private and public cloud (AWS, Azure, GCP). You will work closely with cross-functional teams to implement best practices, automate operations, and drive continuous improvement in our platform Infrastructure. This role requires pro-active problem-solving skill to identify the issue before they impact production environments. You will also contribute to the continuous improvement of the platform by driving best practices and ensuring robust quality controls are in place.Responsibilities:·Define Quality standards and performance benchmarks for the platform components ·Collaborate with the product managers, developers and platform devOps teams to understand the requirement and build effective test plans·Continuously improve test automation frameworks to handle new platform feature and upgrades·Develop API libraries that can be used by QE team to extend the integration testing for various cloud platform integration workflows (i.e. PaaS, IaaS, DBaaS, xPaaS, CI/CD, Network, etc)·Integrate test automation with Jenkins, GitHub, GitHubAction &nbsp;and execute regression tests on nightly build·Experience with CI/CD and project management tools (e.g. Git, GHA, Jenkins, Jira, Confluence)·Identify and troubleshoot platform bottlenecks and issues in the platform’s performance·Monitor and ensure platform availability, stability and performance metrics meet predefined SLA’s·Perform security and compliance testing to identify vulnerabilities and areas of risk·Automate the testing for the Kubernetes and OpenShift clusters to ensure scalability and security using the testing frameworks·Ensure the reliability and performance of the service discovery, loadBalancing and traffic routing within the mesh·Test and validate Istio, gloo-mesh, service Mesh configurations, traffic policies and security features·Collaborate with SRE and Platform Engineering teams to integrate observability tooling, such as Dynatrace, Grafana, Prometheus into the testing platforms·Design and Implement automated test cases to validate container orchestration, networking and service-Mesh integration·Conduct load, stress, resiliency and performance tests on OpenShift and Kubernetes clusters on On-prem and Public Cloud to ensure that they handle the scale and load effectively Minimum Qualifications:<ul><li>5+ year’s experience in Software Quality Engineering, platform testing or similar roles </li><li>4+ years of experience in leading Cloud (AWS or GCP) and infrastructure design and implementation for highly available and scalable enterprise grade platforms and applications</li><li>4+ years of software development experience in one object-oriented programming language: Java, Python, Go</li><li>3+ years of experience with Infrastructure automation tools, Terraform preferred, with a focus on immutable infrastructure.</li><li>4+ Years of Experience with Container &amp; Orchestration Technologies such as Docker, or Kubernetes</li><li>Strong experience on cloud architecture, cloud fundamentals on compute, network, storage, and security to ensure high availability while ensuring the highest level of security, compliance, and visibility.</li><li>Good understanding of cloud networking concepts and traffic flow management</li><li>Experience in managing multi-tenant and highly resilient services across various cloud computing models.</li><li>Experience in CI/CD, Infra-as-code frameworks tools (i.e Terraform, Ansible), API Gateways, CNCF technologies, Cloud Native application architectures.</li><li>Experience with observability tools such as Prometheus, Splunk, ELK, Dynatrace, Stack driver, cloud watch and cloud trail.</li><li>Bachelor’s or master’s degree in computer science or related science discipline or relevant experience</li><li>Strong communication, listening, and negotiation skills; able to convey important messages in a clear and compelling manner.</li></ul> Have knowledge or with hands-on-experience on:·Experience with Cloud technologies (OpenShift, OpenStack, Kubernetes, AWS, Azure, GCP)·Experience with mesh technologies (gloo-mesh, serviceMesh and istio networking)·Groovy, GoLang, Rally, Selenium, TestNG, JMeter, Ruby, Inspec Framework.&nbsp;&nbsp; WebDriver automation experience is a big plus.·Experience in Terraform/Terratest·Experience testing DB technologies:&nbsp; Oracle, MySQL, Cassandra, Redis, Couchbase, MongoDB, etc.·Knowledge on logging &amp; monitoring tools like Splunk, AppDynamics, Grafana, etc is a plus·Experience in Docker, Vagrant, Kubernetes is a plus·Experience in testing end-to-end app lifecycle via UI/API/Platform in Cloud·Regularly conduct brownbag sessions to broader developer communityNice to Have:·Fast learner, eager to use and understand new technologies·Detail oriented, with solid analytical skills and problem-solving ability·Can demonstrate dedication to quality and have a positive, collaborative approach to testing·Self-motivated; always in the look-out for improvement opportunities and can work independently·Knowledge in cloud/cloud consumption (primarily in private cloud) At the core of Software Engineering:Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:- Agile Practices - Porting/Software Configuration - Programming Languages and Frameworks - Business Analysis - Analytical Thinking - Business Product KnowledgeSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineer - Enterprise Cloud

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.Let’s share success.Global Infrastructure Product Services aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost transparency.We are embarking on a new practice area focused on strategic analytics, leveraging advanced data science techniques to optimize resource allocation and drive business value.We are seeking a visionary leader to play a pivotal role in shaping the future of our organization by leading the development and implementation of cutting-edge data science solutions.This role is focused on collaborating closely with cross-functional teams to analyze complex datasets, extract actionable insights and drive strategic decision-making to enhance our infrastructure product performance and support business growth.Let’s build on what you know.If you are a highly motivated and experienced data scientist looking to make significant impact in a dynamic environment, you’ll find a fit within our Global Infrastructure Product Services organization.This role presents an exceptional opportunity to impact our organization’s financial and technological direction.Here’s just some of what you’ll do:<ul><li>Lead and expand a team of specialized data engineers and data analysts focused on the development and enhancement of infrastructure cost models</li><li>Drive the analysis of data to attribute infrastructure resource consumption to specific business drivers, providing valuable insights to inform strategic decision-making</li><li>Collaborate closely with cross-functional teams, providing guidance and expertise on data analysis methodologies and best practices</li><li>Apply advanced statistical and machine learning techniques to extract actionable insights from complex datasets related to infrastructure resource consumption</li><li>Lead the development of predictive models to forecast infrastructure resource needs based on historical data and projected business growth, contributing to long-term planning and optimization efforts</li><li>Design and develop comprehensive dashboards and reports to visualize key findings, effectively communicating complex information to stakeholders at all levels</li><li>Evaluate the performance of data models and algorithms on an ongoing basis, identifying areas for improvement and driving iterative enhancements to ensure optimal accuracy and efficiency</li><li>Stay updated on industry trends and advancements in data science and infrastructure technology, proactively incorporating innovative methodologies and tools into the organization’s practices</li><li>Strategize and implement advanced methodologies and tools to enhance the accuracy and effectiveness of cost attribution across various technology platforms</li><li>Drive the continuous improvement of cost modeling systems and processes, ensuring they remain aligned with evolving business needs and technological advancements</li><li>Assume product owner responsibilities for the cost allocation model, prioritizing feature development, managing roadmaps, and ensuring deliverables meet the highest standards and apply industry best practices</li><li>Serve as the key liaison to executive stakeholders across Technology, Finance, and Business Unit portfolio leadership, effectively communicating the strategic benefits, impact and value of the cost allocation model</li><li>Collaborate closely with Finance and Global Supply Management teams to ensure alignment of Infrastructure spending with strategic business objectives and consistent correlation to the delivery of business value </li><li>Leverage your expertise in SQL, relational database technologies, and enterprise infrastructure to guide the team’s work and ensure the model’s accuracy and relevance</li><li>Oversee the integration and utilization of financial management software like ApptioOne and TBM Studio, tailoring them to meet specific organizational needs </li><li>Drive innovation within the team by encouraging the adoption of new technologies and methodologies for data analysis and model development</li><li>Ensure the team’s outputs, including data visualizations and reports, are of high quality and provide clear insights to inform strategic decisions</li><li>Provide mentorship and guidance to junior team members, fostering their professional development and contributing to the overall success of the data science practice area within the Global Infrastructure organization</li></ul>QualificationsAre you up for the challenge?Here’s what you should have:<ul><li>Significant experience working in a data science role, with a proven track record of success in applying advanced analytical techniques to solve complex business problems</li><li>Expert proficiency in programming languages such as Python, R, or Scala, as well as in-depth knowledge of data manipulation and analysis techniques</li><li>Extensive experience with data visualization tools such as Tableau, Power BI or matplotlib, and proficiency in SQL and relational databases for data querying and manipulation</li><li>Deep understanding of statistical techniques, machine learning algorithms and data modeling concepts, with the ability to translate business requirements into technical solutions</li><li>Exceptional problem-solving skills and strategic thinking ability, with a demonstrated aptitude for driving innovation and delivering impactful results in a dynamic environment</li><li>Excellent communication and interpersonal skills with the ability to effectively collaborate with stakeholders across different functions and levels of the organization</li><li>Strong leadership capabilities, with experience leading projects or teams and a passion for mentoring and developing junior talent</li><li>Detail-oriented with a commitment to producing high-quality work and a continuous learning mindset with a desire to stay at the forefront of emerging trends and technologies in the field of data science and infrastructure</li><li>Experience with cloud platforms (e.g.: AWS, Azure, GCP) and Big Data technologies (e.g.: Hadoop, Spark) is a plus</li><li>Bachelor’s or advanced degree in Computer Science, Data Science, Statistics, Mathematics or a related field a plus</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Staff Engineer - Product Services

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the Philadelphia International Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:· Welcoming and providing access to our Card Members upon arrival at reception· Being accountable and taking ownership of the customer’s experience from beginning to end· Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer· Employing the Customer First philosophy in meeting customers’ needs and expectations· Providing concierge and lifestyle recommendation· Providing travel consultation and minimal reservation assistance· Accommodating needs of our Card Members, by partnering with our food and beverage lounge partnersLounge Hours of operation are from&nbsp;05:30AM – 9:00PM&nbsp;Monday -Sunday. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:· Minimum of 1 year recent experience servicing premium customers· Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus)· Passion for servicing customers with proactive solutions· Exceptional communication skills, delighting the customer with every single interaction· The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received· Must exhibit the utmost professionalism and maintain a positive attitude in all interactions· The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment· Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do· Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment· Ability to utilize and switch from multiple technology platforms with ease· Adapt to an ever changing environment and being resilient· Ability to work flexible shifts including nights, weekends, and holidays is essential· Light to moderate lifting may be required for certain job tasks.Salary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Future Opportunities- Customer Experience Concierge, Centurion Lounge – Philadelphia Airport

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology of #TeamAmex.How will you make an impact in this role?As a Senior Engineer in Cloud Engineering, you will be a key to the development of Hybrid Cloud Platform as Service (PaaS) architecture and systems that span multiple clouds ( AWS, GCP,Azure, Private Cloud). In this role you·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Perform Rapid POCs to prove software initiatives and validate ideas for large multi cloud platform deployments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Actively participate in the design of new systems and the redesign of existing systems to meet product requirements, changing needs·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support engineers and product managers in rapid development and deployment in agile fashion·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Drive both high level and detailed design, conduct design reviews, and feature implementation·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Engage and work with cross-functional leaders to understand and help define business principles, goals and strategy within scope of responsibility.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicate to senior leaders with regard to strategy direction and changes.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Mentor engineers and solution architects to ensure technology complexities are understood very clearly to implement solutions expeditiously with high quality.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Troubleshoot production issues by engaging support teams and assist in the resolution of issues; formulate action plan; interpreting the results to determine further action; perform root cause analysis to prevent future occurrence of issues; and create/update support RunbooksMinimum QualificationsBachelors or Masters in Computer Science or related field6+ years of experience in Cloud Platform Engineering 6+ years of experience in software development using golang, python or java 4+ years of experience with Kubernetes, distributed systems design and architecturePreferred QualificationsAWS/GCP/Azure/OpenShift experienceCKD/A, Public cloud solution architect certificationsTerraform, Ansible experienceSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. <ul><li>About American Express Cloud Engineering:American Express Enterprise Cloud provides a comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. Enterprise Cloud offers dynamic rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Service, Data services, Chaos engineering and CICD Pipelines, etc. for application developers in a hybrid cloud environment. Enterprise Cloud enables Application developers to write modern scalable cloud native applications.American Express is embarking on an exciting Multi Cloud Hybrid Cloud transformation journey and is in search of an innovative and critical thinking engineers to build our Multi Cloud Hybrid Cloud Platform.About this Role and Responsibilities This position will report into the ‘Cloud Developer Interfaces and Cloud Orchestration’ Enterprise Cloud Engineering team.In this Senior Engineer role, you will be part of a highly talented team responsible for building scalable, secure, and highly available Cloud based Services within our Hybrid based platform-as-a-service (PaaS), while also gaining experience and getting exposure to many other open-source products as required.Your primary responsibilities will be to develop technical solutions to enhance the American Express Hybrid Multi Cloud platform, with a focus on building automation for highly scalable cloud services delivery.·Collaborate with the rest of the API/Orchestration engineering team, the UI engineering team, quality engineering tam and product management to build scalable high performant quality API and Orchestration solutions.·Research and apply recent technology and libraries that enable lean product development focusing on Chaos engineering ·Implement API/Middleware solutions which integrates with NSQL, platforms, Kubernetes and public cloud systems·Protect APIs with security integrations like – Okta, SSO, mTLS, HashiCorp Vault etc. ·Implement the best software practices that produce maintainable code, including usability patterns, code style conformity, integration, unit testing, and code review.·Willingness to learn new technologies and takes pride in how fast they develop working softwareQualifications:·Preferably a bachelor's degree in Computer Science or equivalent.·7+ years of experience in developing REST APIs using Google’s GoLang and/or Java.·Deep understanding of REST principle and deep understanding of Chaos engineering.·Strong experience with any NSQL databases (CouchBase and ETCD is preferable) ·Deep understanding of security integrations – Okta, mTLS, SSO, HashiCorp Vault etc. ·Deep understanding of API Gateways and their functions. ·Experience with any of the Container and cloud Orchestration technologies – Kubernetes, Helm, Terraform etc. ·Deep understanding of CI/CD process and tools like – GitHub/Actions, Docker, Jenkins, ·Good understanding of Infrastructure fundamentals like DNS, F5, Certificates, Containers, monitoring tools, Logging analytic tools, Firewalls &amp; Security policies·Successful track record of developing middleware solutions, with a strong focus on code quality, unit testing, integration testing, code quality analysis tools and API (Swagger) documentation. ·Familiar with agile application development methods. Understanding of QE processes in general.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineer - Cloud APIs & Orchestration

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. About American Express Enterprise Cloud Engineering Team: American Express Enterprise Cloud team provides comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. EC offers fast-paced rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Code, Database-as-a-Service, Analytics-as-a-Service, Messaging-as-a-Service, CICD Pipelines, etc. for application developers in a hybrid cloud environment.Enterprise Cloud Engineering enables application developers to write modern scalable cloud native applications. Job Description: As a Software Engineer for Quality Engineering team of Enterprise Cloud, you will play a pivotal role in ensuring the reliability, scalability and performance of our Platform-as-a-Service at American Express in private and public cloud (AWS, Azure, GCP). You will work closely with cross-functional teams to implement best practices, automate operations, and drive continuous improvement in our platform Infrastructure. This role requires pro-active problem-solving skill to identify the issue before they impact production environments. You will also contribute to the continuous improvement of the platform by driving best practices and ensuring robust quality controls are in place.Responsibilities:·Define Quality standards and performance benchmarks for the platform components ·Collaborate with the product managers, developers and platform devOps teams to understand the requirement and build effective test plans·Continuously improve test automation frameworks to handle new platform feature and upgrades·Develop UI and API libraries that can be used by QE team to extend the integration testing for various cloud platform integration workflows (i.e. PaaS, IaaS, DBaaS, xPaaS, CI/CD, Network, etc)·Integrate test automation with Jenkins, GitHub, GitHubAction &nbsp;and execute regression tests on nightly build·Experience with CI/CD and project management tools (e.g. Git, GHA, Jenkins, Jira, Confluence)·Identify and troubleshoot platform bottlenecks and issues in the platform’s performance·Monitor and ensure platform availability, stability and performance metrics meet predefined SLA’s·Perform security and compliance testing to identify vulnerabilities and areas of risk·Automate the testing for the Kubernetes and OpenShift clusters to ensure scalability and security using the testing frameworks·Ensure the reliability and performance of the service discovery, loadBalancing and traffic routing within the mesh·Test and validate Istio, gloo-mesh, service Mesh configurations, traffic policies and security features·Collaborate with SRE and Platform Engineering teams to integrate observability tooling, such as Dynatrace, Grafana, Prometheus into the testing platforms·Design and Implement automated test cases to validate container orchestration, networking and service-Mesh integration·Conduct load, stress, resiliency and performance tests on OpenShift and Kubernetes clusters on On-prem and Public Cloud to ensure that they handle the scale and load effectively Minimum Qualifications:Qualifications - Internal<ul><li>5+ year’s experience in Software Quality Engineering, platform testing or similar roles </li><li>4+ years of experience in leading Cloud (AWS or GCP) and infrastructure design and implementation for highly available and scalable enterprise grade platforms and applications</li><li>4+ years of software development experience in one object-oriented programming language: Java, Python, Go</li><li>3+ years of experience with Infrastructure automation tools, Terraform preferred, with a focus on immutable infrastructure.</li><li>4+ Years of Experience with Container &amp; Orchestration Technologies such as Docker, or Kubernetes</li><li>Strong experience on cloud architecture, cloud fundamentals on compute, network, storage, and security to ensure high availability while ensuring the highest level of security, compliance, and visibility.</li><li>Good understanding of cloud networking concepts and traffic flow management</li><li>Experience in managing multi-tenant and highly resilient services across various cloud computing models.</li><li>Experience in CI/CD, Infra-as-code frameworks tools (i.e Terraform, Ansible), API Gateways, CNCF technologies, Cloud Native application architectures.</li><li>Experience with observability tools such as Prometheus, Splunk, ELK, Dynatrace, Stack driver, cloud watch and cloud trail.</li><li>Bachelor’s or master’s degree in computer science or related science discipline or relevant experience</li><li>Strong communication, listening, and negotiation skills; able to convey important messages in a clear and compelling manner.</li></ul> Have knowledge or with hands-on-experience on:·Experience with Cloud technologies (OpenShift, OpenStack, Kubernetes, AWS, Azure, GCP)·Experience with mesh technologies (gloo-mesh, serviceMesh and istio networking)·Groovy, GoLang, Rally, Selenium, TestNG, JMeter, Ruby, Inspec Framework.&nbsp;&nbsp; WebDriver automation experience is a big plus.·Experience in Terraform/Terratest·Experience testing DB technologies:&nbsp; Oracle, MySQL, Cassandra, Redis, Couchbase, MongoDB, etc.·Knowledge on logging &amp; monitoring tools like Splunk, AppDynamics, Grafana, etc is a plus·Experience in Docker, Vagrant, Kubernetes is a plus·Experience in testing end-to-end app lifecycle via UI/API/Platform in Cloud·Regularly conduct brownbag sessions to broader developer communityNice to Have:·Fast learner, eager to use and understand new technologies·Detail oriented, with solid analytical skills and problem-solving ability·Can demonstrate dedication to quality and have a positive, collaborative approach to testing·Self-motivated; always in the look-out for improvement opportunities and can work independently·Knowledge in cloud/cloud consumption (primarily in private cloud) At the core of Software EngineeringEvery member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:- Agile Practices - Porting/Software Configuration - Programming Languages and Frameworks - Business Analysis - Analytical Thinking - Business Product KnowledgeSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?The Cloud product manager of enterprise cloud product will be part of broader enterprise cloud technology office cloud roadmap and delivery. This role will help achieving the primary outcomes of the multi cloud strategy including better agility, innovation, and economics for all technology teams.&nbsp;This technical product manager role will help define, document and drive enterprise cloud roadmap to deliver solutions that standardize and automate cloud platform services across multiple clouds in partnership with broader enterprise cloud and Amex teams to bring best developer experience.The position requires the ability to work independently, develop thought leadership and gain buy-in across stakeholders. A successful candidate will thrive in a dynamic environment filled with ambiguity and competing demands.&nbsp;Requirements<ul><li>Drives the defined enterprise cloud product vision, strategy, roadmap, goals; develop requirements and evangelize to stakeholders and peers to gain alignment and engagement.</li><li>Establishes the strategic approach for the management and monitoring of a product based on broad functional goals. Responsible for prioritization of features and capabilities.</li><li>Reviews the identified technical problems and solutions delivered by the team. Accountable for accurate and timely identification of risks, issues and changes required for their products.</li><li>Contributes to department strategy and goals. Leads in conducting research and analysis, understands the competitive landscape and the industry environment. Develops operational strategies as they relate to research and analysis. Develops highly complex recommendations for product enhancements for their respective products.</li><li>Owning key stakeholder relationships across journey experience, compliance, engineering, program management and leadership team.</li><li>Create product related awareness and marketing materials and evangelize the product and product strategy.</li><li>Collaborate with Engineering, Operations, and product team members on a day-to-day basis to define and implement roadmaps for enterprise cloud.</li><li>Collaborate with partner teams (Information Security for example) to understand the requirements and integrate into the roadmaps/sprints/releases.</li><li>Establish feedback loop with customers to incorporate product enhancements to increase cloud platform services adoption.</li><li>Be a promoter of the Cloud platform services to the American Express community and put continuous measures to increase Customer Net Promoter Score</li></ul>Minimum Qualifications<ul><li>8+ years of experience in Product Management driving cloud infrastructure services product delivery.</li><li>BS in Computer Science or equivalent experience, MBA a plus</li><li>Experience building enterprise scale technical product requirements and delivery of public cloud services in&nbsp; GCP and AWS.</li><li>Technical experience and good understanding in Kubernetes, Serverless, Databases, compute, network, storage, security, and observability tools in GCP or AWS.</li><li>Understanding of application development ecosystem across several languages (Java, .NET, Go, Python, etc.) and ability to drive the developer requirements across cloud product services.</li><li>Understanding of Continuous Integration and Continuous Delivery tools integration with cloud services</li><li>Distill a complex set of requirements into defined deliverables.</li><li>Explain complex concepts in a way that enables the team to understand what they are doing and why.</li><li>Ability to think strategically and execute tactically.</li><li>Strong communicator with results-driven attitude</li><li>Experience with agile methodology to drive software development and delivery.</li><li>Competent in using data-driven processes/tools for decision making.&nbsp;</li><li>At the core of Software Engineering, every member of our team should&nbsp;be able to demonstrate the following technical, functional, leadership and business skills you'll use every day, including:</li><ul><li>Agile Practices</li><li>Business Analysis</li><li>Analytical Thinking</li><li>Cloud Infrastructure Product Knowledge</li></ul></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Cloud Product Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?As a&nbsp;Senior Engineer&nbsp;in the&nbsp;American Express Enterprise Cloud team,&nbsp;you will be part of Cloud migration and migration tool development projects whilst playing a key role in the enablement of solutions that power cloud native application patterns across American Express Technologies. You will partner closely with applications teams across the company to understand business critical, customer facing capabilities and provide first class cloud solutions that seek to tackle these challenges in a scalable, reusable manner.<ul><li>Taking your place as a core member of an agile team driving cloud migrations, application onboarding to public cloud, solutions, and adoption of the latest cloud-native application patterns</li><li>Delivering solutions that focus on application eligibility criteria, platform consumption efficiencies, and workload placements, while balancing speed and time-to-market</li><li>Finding opportunities for adopting new technologies</li><li>Leading other engineers and scrum teams to deliver these solutions and enable businesses worldwide</li></ul>Minimum Qualifications<ul><li>8+ years of software development experience in a professional environment</li><li>Bachelor’s Degree in computer science, computer science engineering, or related experience required; advanced degree preferred</li><li>Hands-on expertise with application design, software development, and automated testing</li><li>Development experience in any two programming languages – Java, Javascript, Python, Go</li><li>Experience with modern datastores like Redis, Couchbase, Cassandra &amp; Postgresql</li><li>Hands-on experience in cloud native application patterns and tools, micro services architectures, application migrations to any cloud platform</li><li>Experience in using public cloud platform services, like AWS / Azure / GCP</li><li>Excellent understanding of Infrastructure, Virtualization, Containers, Network, Storage, monitoring tools, Logging analytic tools (Splunk, etc.)</li><li>Preferred hands-on experience with Continuous Integration/Continuous Deployment tools such as Jenkins, GitHub Actions</li><li>Preferred hands-on experience with Cloud technology such as OpenShift/ Kubernetes, Service Mesh, Docker, Envoy and control plane.</li><li>Deep understanding of Agile principles and processes</li><li>Proven experience leading teams of engineers</li><li>Strong problem-solving skills and a desire to learn through experience.</li><li>Excellent collaboration in a team environment and comfortable in group based working sessions.</li><li>Working experience as part of an Agile team.</li><li>Proficient oral and written communication skills.</li></ul>Preferred Qualifications<ul><li>Exposure to application discovery and dependency mapping as part of app migration and rationalisation activities and tooling</li><li>Help drive the next generation hybrid cloud migration strategy and execution</li><li>Contribute to best-in-class developer experience on the cloud platforms</li><li>Bringing your expertise to manage applications to AWS Cloud </li><li>Understand the current application infrastructure and suggest changes to it.</li><li>Define and document best practices and strategies regarding application migration and maintenance.</li><li>Collaborate with various stakeholders such as platform, security, network, database, operations and application to understand the risks, mitigation plans, milestones to align with Cloud projects.</li><li>As a part of core team member of cloud migrations, should contribute in application selection for the next waves of migration</li><li>Collaborate with the technology vendors, cloud partners to help build/implement versatile innovative solutions to secure workloads in public cloud environments</li><li>Lead design and development ownership on migration tool to migrate applications from private to public cloud </li><li>Lead and mentor teams of engineers through ongoing development efforts</li><li>Collaborate and liaise with stakeholders across different locations whose inputs are needed for the migration tool development</li><li>Identifying exciting opportunities for adopting new technologies to support both existing needs and predicting future challenges&nbsp;</li><li>Work closely with product managers, platform, and application engineers to implement versatile solutions to exciting, large-scale problems</li><li>Demonstrate increased self-reliance to achieve team goals</li><li>Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking</li><li>Be a productivity multiplier for your team by analyzing your work flow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results. </li><li>Mentor and guide junior team members to success within the team</li><li>Lead a culture of innovation and experimentation, engage in fun and outcome-oriented culture, and always be ready to try new concepts without fear of failure.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

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