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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.&nbsp;Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The US Small Business and Middle Market segment (SME – Small and Medium Enterprise) is the largest GCS customer segment, with tremendous growth momentum, and continues to be a key area of investment and focus for our company.The Tele Sales Marketing &amp; Enablement team is part of the Managed Marketing Prospect organization in GCS.&nbsp; This team is focused on delivering essential value to US SME Prospects and Customer-Facing Colleagues through best-in-class B2B marketing.The Senior Manager - U.S. SME Acquisition Marketing will work to advance the team’s mission to deliver a best-in-class B2B marketing and sales experience to convert valuable business prospects through our Tele Sales channel.&nbsp; The individual will manage our dual-selling (Small Business &amp; Corporate products) Tele Sales team marketing needs (e.g. product talking points, offer usage reporting, content/collateral) with a focus on consistently on delivering goals while maximizing compliance &amp; efficiency. The colleague will also be responsible for leading strategic initiatives which span across Tele Sales (both dual-selling and non-dual selling teams) such as offer strategy &amp; lead warming opportunities by partnering closely with Sales &amp; cross-functional teams which include Marketing Analytics, Product, Tech, Finance, Sales Enablement, Risk, Legal &amp; Compliance.The candidate will need to successfully operate in a highly matrixed environment, learn multifaceted internal American Express systems/processes, collaborate across teams, influence &amp; present across all levels of leadership, closely manage &amp; monitor Marketing forecasts and successfully lead multiple projects and deadlines at a fast pace.Key Responsibilities:&nbsp; <ul><li>Lead Marketing Channel Management of our dual-selling (Small Business &amp; Corporate card product) teams which includes managing strategic relationships with Sales leaders to identify ways to consistently deliver on goals (e.g. product talking points, content, collateral etc.), leading accurate forecasting to optimize marketing budgets and create &amp; review performance reporting to identify actionable insights.&nbsp; </li><li>Key point of contact to the product organization to ensure Sales colleagues have compelling &amp; relevant marketing assets, talking points and offers to support upcoming product updates &amp; refreshes.&nbsp;</li><li>Lead innovative marketing strategies which span across Tele Sales (both dual &amp; non-dual selling teams) such as optimizing the Sales Offer Strategy, warm lead strategy development and the use of Gen AI on call transcript data to identify &amp; refine opportunities to deliver an elevated call experience with a focus on efficiency, compliance and growth.</li><li>Drive Corporate acquisition growth by creating engaging &amp; effective content/collateral to support Sales needs and explore Corporate offer innovation.&nbsp; </li><li>Engage, influence and advocate for Sales with all relevant cross-functional partners to gain buy-in and approvals necessary to launch strategic initiatives across the prospect decision making journey, from lead generation to conversion.&nbsp; </li><li>Develop &amp; present clear, engaging &amp; easy to understand Marketing strategy change management content for Tele Sales colleagues that are reviewed &amp; approved by all required partners (GCO, LOBCO, Product, Control Management, Commercial Effectiveness &amp; Governance, Sales leaders, etc.).&nbsp; </li><li>Lead large scale presentations (100+ colleagues) in a clear &amp; concise manner. </li><li>Lead one full-time Analyst.</li></ul>Minimum Qualifications:<ul><li>At least 5 years of marketing experience</li><li>Bachelor’s degree in business, marketing preferred (or equivalent)</li><li>Extremely detail oriented and able to handle multiple projects and tasks in a fast-paced environment</li><li>Demonstrated ability to get results through data driven analysis, with a background in performance marketing &amp; forecasting</li><li>Creative, goal-oriented professional with a consistent track record for driving innovation and setting effective plans to achieve targets.</li><li>Experience in project management with the ability to juggle many deadlines &amp; work streams</li><li>Collaborative self-starter with strong problem-solving skills</li><li>Exceptional written and verbal communication skills</li><li>Able to effectively distill complex material and convey the “so what” in a clear, compelling &amp; concise manner to large scale audiences across all levels</li><li>Customer-focused mindset; excited and passionate about creating a great sales experience through Marketing levers</li></ul>Preferred Qualifications:<ul><li>People leadership a plus</li><li>Understanding of US SME organization a plus</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Manager - U.S. SME Acquisition Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join #TeamAmex and let’s lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.&nbsp;The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Job Description:The Robotics and Automations team integrates human actions with intelligent automations to drive process excellence across AXP operations and servicing.&nbsp;&nbsp;We are looking for a Senior Engineer to join our team. In this role, you will understand the problem statement of operations team and create Process Management, Case Management, Work Management solutions that automate repeatable, multistep business transactions. You will play a key role in Designing and implementing new processes, managing process documentation, ensuring compliance with company standards, collaborating with cross-functional teams, monitoring and measuring process performance.Responsibilities:<ul><li>Design, build and manage enterprise platform and frameworks for Process Management, Case Management, Work Management</li><li>Designing, developing, and supporting shared technology services used by the enterprise</li><li>Writing code and unit tests, working with API specs and automation</li><li>Taking your place as a core member of an agile team driving the latest development practices</li><li>Finding opportunities for adopting modern technologies</li></ul>Qualifications:<ul><li>Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline</li><li>10+ years of software development experience</li><li>Hands on experience in some or all the following Programming Languages and Frameworks:</li><ul><li>Java, one NoSQL Technology, Redis, Jenkins, Docker, Kubernetes, OpenShift, Drools, Elastic Stack, Kafka, Git, RDBMS like Postgres SQL, Spring Boot, multi-threaded programming, Maven, Gradle, JUnit</li><li>Experience in React, Envoy, gRPC, Spark, Consul, RPA (Robotics Process Automation) is a plus</li></ul><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Willingness to learn modern technologies and exploit them to their optimal potential</li><li>Extensive experience in designing and implementing large scale platforms with high resiliency, availability, and reliability.</li><li>Strong experience in applications with high throughput and performance</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

Senior Engineer - Java - ACE Studio Platform

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers lives.&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;Find your place in technology of #TeamAmex.&nbsp;American Express is seeking a Senior Engineering Manager for the International Card and Risk Services Technology team. The identified candidate would use their technical and leadership knowledge to drive Value Co-Creation (VCC) program delivery, from beginning to end, across technical, regulatory, and business requirements. This role requires the strong communication skills and the ability to translate business objectives into an execution strategy while resolving and tracking program risks, dependencies, and impediments to project delivery.Key Responsibilities<ul><li>Work with a team of highly talented engineers to build and deliver VCC - ICS Lending initiatives.</li><li>Recent hands-on coding experience in the web technology stack - React, and Java are preferred.</li><li>Lead and work with a team of highly accomplished engineers to build and deliver the tech roadmap.</li><li>Work with Product, Business and Tech leaders to prioritize VCC - ICS Lending platform initiatives.</li><li>Perform rapid POCs as needed to experiment and set direction for the engineering team.</li><li>Mentor and cultivate talent and promote a culture of togetherness, partnership, and continuous team improvement through mentoring, feedback, and metrics.</li><li>Responsible for the people management of a co-located and remote engineering teams.</li><li>Partner with customers and other internal teams and technical product managers to deliver features.</li><li>Apply any specialized knowledge of industry standards or practices to team initiatives, helping to identify complex and/or broad problems and formulate recommendations.</li><li>Recruit and hire outstanding and diverse talent from the industry.</li><li>Influence up/down/across and promote modern software engineering principles!</li><li>Collaborate with enterprise technology teams to motivate change required and support the team in technical issue resolution.</li><li>Think out of the box and bring an external engineering expertise and view. Desire to learn new technologies, ability to enable business capabilities through innovation and increase efficiency in crafting and delivering new capabilities with our global colleagues</li><li>Engage in 1-on-1 conversations with team members for mentorship and career development planning.</li></ul>Qualifications<ul><li>Recent experience leading a team globally or currently a tech lead for a team.</li><li>Great at working with a team to build solutions and fearless in pushing for a better way to deliver software that solves customer/business problems.</li><li>Experience of web/mobile platforms, frameworks, and libraries such as React, iOS, Node JS, and Vert.x.</li><li>Experience building and managing tools and frameworks-with performing, availability and high scalability and bringing in new technologies based on current industry standards.</li><li>Proven experience hiring, retaining, and leading high-caliber engineering talent.</li><li>Strong written and verbal communication skills with the ability to cater to a diverse audience: executive collaborator, partner, engineering.</li><li>Experience leading and building software engineering teams designing and building efficient software products in a fast-paced, sophisticated, and dynamic software development environment.&nbsp;</li><li>Experience with Agile, Scrum or other rapid application development methodologies is required.</li><li>Commitment to drive a culture of accountability and ownership to empower teams and motivate change.</li><li>Experience leading individual contributors and providing career direction, coaching, and building development plans.</li><li>Experience working in a distributed team model and collaborating with remote team members.</li><li>BS or MS degree in computer science, computer engineering, or other engineering subject areas.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineering Manager, Value Co-Creation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management(ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.The objective of the Operational Risk Management (ORM)Governance team is to oversee and strengthen the organization’s Operational Risk Management (ORM) framework and controls strategy to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.Operational Risk Management is looking for a Senior Manager of Process Risk Self Assessment (PRSA) to drive development and maintenance of a global internal control framework and governing standards, capabilities, and risk assessment methodologies. This role will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Senior Manager, Process Risk Self-Assessment (PRSA):<ul><li>Contribute to the creation and periodic revision of the PRSA framework to include policies, guidelines, and/or procedures, ensuring they effectively manage risk and comply with evolving regulations and industry standards</li><li>Perform in depth qualitative and quantitative analysis of PRSA results for trends and themes while monitoring established critical issue thresholds; the successful candidate must be able to generate insights and conclusions from voluminous data with a keen attention to detail</li><li>Report on the adoption and consistent application of the PRSA framework across all BUs to verify alignment with the established risk appetite and Key Risk Indicator (KRI) thresholds</li><li>Assist with the maintenance of a centralized risk and control taxonomy which cuts across all operational risk stripes</li><li>Assist with the performance of regular evaluations of PRSA effectiveness, identifying improvement opportunities and overseeing the implementation of enhancements</li><li>Stay abreast of regulatory changes and industry best practices and provide oversight of processes to monitor, evaluate and integrate regulatory changes into PRSA framework &amp; trainings</li><li>Facilitate the development of a strong risk culture throughout the enterprise, emphasizing risk awareness, accountability, and informed risk-taking within the bounds of the risk appetite</li><li>Provide clear guidance and support to BUs in understanding and applying PRSA procedures within their operational activities</li><li>Work closely with other control functions (i.e., Compliance, Legal, and Internal Audit) to ensure an integrated and comprehensive approach to risk governance</li><li>Assist with managing PRSA-related internal communications for enterprise and any PRSA change activities</li></ul>Qualifications:&nbsp;<ul><li>Bachelor’s degree in Accounting, Information Technology, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>6+ Years experience in risk management (e.g., within Risk and/or Audit function) and understands critical operational risk management lifecycle activities</li><li>Experience in at least one of the following: Creating and/or maintaining risk and control self-assessment frameworks including policies, guidelines, and procedures to effectively manage risk and comply with regulations and industry standards; Overseeing the adoption and consistent application of a risk management framework; Performing evaluations of operational risk governance framework’s effectiveness, identifying improvement opportunities and overseeing the implementation of enhancements</li><li>Knowledge of OCC Heightened Standards, Basel Committee on Banking Supervision (BCBS) 239, and other regulatory changes and industry best practices</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify root causes and trends, and evaluate risk scenarios effectively</li><li>Excellent qualitative analytical skills</li><li>Project management skills</li><li>Exceptional presentation and communication skills, particularly in the development of compelling and insightful materials for large audiences and leadership</li><li>Experience in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Operation Risk Management, Process Risk Self-Assessment (PRSA)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join #TeamAmex and let’s lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.The Global Advertising and Brand Management&nbsp;(GABM)&nbsp;Tech team supports the digital products bringing membership entertainment and experiences to life by providing a platform for activating events, checking in cardmembers and guests, enabling events offers and benefits redemptions and continuous engagement through our AmEx experiences hub and apps. We are looking for a Senior Engineer to join our team.Key Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Perform technical aspects of software development for assigned applications including design, developing prototypes, and coding assignments·&nbsp; &nbsp; &nbsp;Function as a leader on an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead code reviews and automated testing·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Debug software components and identify code defects for remediation·&nbsp; &nbsp; &nbsp;Leads the deployment, support, and monitoring of software across test, integration, and production environments.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Takes accountability for the success of the team achieving their goals·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Drives the team’s strategy and prioritizes initiatives·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Influence team members by challenging status quo, demonstrating risk taking, and implementing innovative ideas.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrate technical expertise to help team members overcome technical problems·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Mentor and guide team members to success within the team·&nbsp; &nbsp; &nbsp;&nbsp;Collaborates with leadership across multiple teams to define solution requirements and technical implementation Engineering &amp; Architecture·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Solves technical problems outside of day-to-day responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Contributes to the success of many teams achieving their goalsQualifications:<ul><li>Bachelor’s degree or advanced degree in Computer Science, Computer Engineering or equivalent work experience.</li><li>6+ years of active engineering experience</li><li>2+ years of technical leadership experience in a complex technical environment and/or comparable experience</li><li>Successful design, creation and deployment of one or more enterprise-grade technology assets, including integration of cross-platform solutions in an Agile product environment.</li><li>Experience with Java applications design and development in an Enterprise setting using Java, J2EE, Vertx, Spring Boot, RDBMSs</li><li>Strong expertise in API Development and architectural / security standards.</li><li>Expertise with HTML, CSS, AJAX, JavaScript Frameworks React and NodeJS</li><li>Thorough understanding of JSON, web services technologies, and data structure fundamentals, with experience in designing highly scalable solutions.&nbsp;</li><li>Experience with continuous integration/deployment (GithubActions, Jenkins, Maven, Gradle, XLR).</li><li>Expertise in objected oriented analysis &amp; domain driven development and design across a variety of platforms.</li><li>Hands-on expertise with application design, software development and automated testing</li><li>Hands on experience with automation testing and documentation (i.e. automated, functional, and performance)</li><li>Ability to set priorities and multi-task in a fast-paced environment.</li><li>Adaptable to changes in product requirements, organizational structures and business conditions.</li><li>Engaged with the open-source community, demonstrated public speaking, etc</li><li>Ability to effectively communicate to internal and external business partners on architecture and solution design.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineer - Java - Global Advertising & Brand Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. American Express is making strategic investments in new card network products and platforms to allow the company to meet its ambitious global growth agenda. American Express is looking for strong leaders and engineers to be part of high energy and efficient teams that will build and support our next generation card network systems.&nbsp;American Express Global Payment Network authorizes and processes all of the company’s customer card transactions. It is the critical back bone for this processing and operates in a near real-time, low-latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.&nbsp;The Global Merchant and Network Services Technology (GMNST) organization at American Express is responsible for modernizing the payments network to enable next-generation payments products. The team creates flexible merchant platforms to acquire, bill, pay, service and foster innovation, while enabling a payments ecosystem to connect and authenticate parties seamlessly and securelyAs a Senior Engineer, you will be a hands-on engineer building highly available and scalable distributed system on the cloud that contribute and drive our Global Card Network platform. Your primary responsibility is to design and develop capabilities for our next generation distributed transaction platform, supporting Amex card transactions while leading a team of engineers in Agile teams.&nbsp; You will work closely with other Senior Engineers, Product Owners and architects to achieve your goals. &nbsp;&nbsp;Responsibilities Include:<ul><li>Function as a leader on an agile team by contributing to software builds through consistent development practices. Lead code reviews and automated testing</li><li>Contribute to high level design as well as detailed design of complex subsystems with emphasis in high availability and low latency.</li><li>Perform technical aspects of software development for assigned applications including design, developing prototypes, and coding assignments</li><li>Debug software components and identify code defects for remediation</li><li>You will constantly pursue and learn industry leading/innovative technologies and solutions and build POC’s to experiment new technologies, databases and other application infrastructure. Be acutely aware of enabling technologies and open-source products to build low latency distributed systems.</li><li>Takes accountability for the success of the team achieving their goals, contribute to enable them to be more effective, productive, and demonstrating faster and stronger results.</li><li>Drives the team’s strategy and prioritizes initiatives</li><li>Influence team members by challenging status quo, demonstrating risk taking, and implementing innovative ideas</li><li>Collaborate with peer technology and scrum teams across different locations.</li></ul>Minimum Qualifications<ul><li>Computer Science / Information Systems degree, or equivalent with min 12+ years of professional work experience.</li><li>Strong implementation experience using object-oriented languages like C/C++, Java or Go (Java Preferred). Keen understanding of how to build highly performant systems with such languages.</li><li>Strong coding skills and fundamentals with hands on experience in building distributed micro-service systems, experience with Service Mesh products/frameworks like such as Envoy, Linkerd, Istio, gRPC/ProtoBuf; Business Rule Management experience with tools such as Drools. Experience developing and maintaining distributed, elastic micro-service applications that self-heal in the event of failures</li><li>Distributed System Management/tracing and monitoring such as Zipkin/Jaeger, ELK Stack, Grafana Prometheus</li><li>Have experience in designing and building Cloud native applications. Experience in cloud platforms like Docker, Kubernetes, OpenShift are a plus.</li><li>Experience in using NoSQL databases and distributed messaging systems such as Redis, Kafka, Couchbase, Cassandra in the context of low latency and high transaction volume systems.</li><li>Experience in building Restful APIs, with Event Driven and Reactive programming.</li><li>Have hands-on experience in building and delivering large scale enterprise systems/products. Implemented critical aspects of such systems and have supported them in production environment</li><li>Keen awareness of concerns in massively distributed systems and effective solutions.</li><li>Experience working in DevOps teams and Scrums.</li><li>Hands on experience using Jenkins, Git, Stash.&nbsp; Previous Continuous Integration (CICD) experience is a plus.</li><li>Ability to learn and deep dive into new technology and business domains, question status quo and think outside of the box.</li><li>Have excellent written and verbal communications skills. Create and deliver effective presentations to Senior Leadership.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineer -  C/C++/ Java / Go

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. American Express is making strategic investments in new card network products and platforms to allow the company to meet its ambitious global growth agenda. American Express is looking for strong leaders and engineers to be part of high energy and efficient teams that will build and support our next generation card network systems.&nbsp;The Global Merchant and Network Services Technology (GMNST) organization at American Express is responsible for modernizing the payments network to enable next-generation payments products. The team creates flexible merchant platforms to acquire, bill, pay, service and foster innovation, while enabling a payments ecosystem to connect and authenticate parties seamlessly and securelyAmerican Express Global Payment Network authorizes and processes all of the company’s customer card transactions. It is the critical back bone for this processing and operates in a near real-time, low-latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.&nbsp;As a Senior Engineer, you will be a hands-on engineer building highly available and scalable distributed system on the cloud that contribute and drive our Global Card Network platform. Your primary responsibility is to design and develop capabilities for our next generation distributed transaction platform, supporting Amex card transactions while leading a team of engineers in Agile teams.&nbsp; You will work closely with other Senior Engineers, Product Owners and architects to achieve your goals. &nbsp;&nbsp;Responsibilities Include:<ul><li>Function as a leader on an agile team by contributing to software builds through consistent development practices. Lead code reviews and automated testing</li><li>Contribute to high level design as well as detailed design of complex subsystems with emphasis in high availability and low latency.</li><li>Perform technical aspects of software development for assigned applications including design, developing prototypes, and coding assignments</li><li>Debug software components and identify code defects for remediation</li><li>You will constantly pursue and learn industry leading/innovative technologies and solutions and build POC’s to experiment new technologies, databases and other application infrastructure. Be acutely aware of enabling technologies and open-source products to build low latency distributed systems.</li><li>Takes accountability for the success of the team achieving their goals, contribute to enable them to be more effective, productive, and demonstrating faster and stronger results.</li><li>Drives the team’s strategy and prioritizes initiatives</li><li>Influence team members by challenging status quo, demonstrating risk taking, and implementing innovative ideas</li><li>Collaborate with peer technology and scrum teams across different locations.</li></ul>Minimum Qualifications<ul><li>Computer Science / Information Systems degree, or equivalent with min 10 years of professional work experience.</li><li>Strong implementation experience using object-oriented languages like C/C++, Java or Go (Java Preferred). Keen understanding of how to build highly performant systems with such languages.</li><li>Strong coding skills and fundamentals with hands on experience in building distributed micro-service systems, experience with Service Mesh products/frameworks like such as Envoy, Linkerd, Istio, gRPC/ProtoBuf; Business Rule Management experience with tools such as Drools. Experience developing and maintaining distributed, elastic micro-service applications that self-heal in the event of failures</li><li>Distributed System Management/tracing and monitoring such as Zipkin/Jaeger, ELK Stack, Grafana Prometheus</li><li>Have experience in designing and building Cloud native applications. Experience in cloud platforms like Docker, Kubernetes, OpenShift are a plus.</li><li>Experience in using NoSQL databases and distributed messaging systems such as Redis, Kafka, Couchbase, Cassandra in the context of low latency and high transaction volume systems.</li><li>Experience in building Restful APIs, with Event Driven and Reactive programming.</li><li>Have hands-on experience in building and delivering large scale enterprise systems/products. Implemented critical aspects of such systems and have supported them in production environment</li><li>Keen awareness of concerns in massively distributed systems and effective solutions.</li><li>Experience working in DevOps teams and Scrums.</li><li>Hands on experience using Jenkins, Git, Stash.&nbsp; Previous Continuous Integration (CICD) experience is a plus.</li><li>Ability to learn and deep dive into new technology and business domains, question status quo and think outside of the box.</li><li>Have excellent written and verbal communications skills. Create and deliver effective presentations to Senior Leadership.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineer - C/C++ / Java / Go

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Regulatory Exam Lifecycle Management team (“RELM”) in Global Risk and Compliance is the center of expertise for U.S. regulatory exams and remediation of regulatory findings for the American Express enterprise.RELM supports the end-to-end lifecycle of U.S. regulatory exams and remediation of regulatory findings – responsibilities that are central to the safety and soundness of American Express. We partner closely with all parts of the business – from senior decision makers to their teams –to support their interactions with regulators that oversee American Express National Bank (AENB) and American Express broadly, with a focus on responses to regulatory requests and walkthroughs. We continue that partnership when regulatory reviews result in findings (e.g., Matters Requiring Attention) or recommendations, supporting business units as they implement change.The RELM Director is primarily responsible for managing regulatory exams across a portfolio of U.S. operations and plays a critical role in driving required transformation across the enterprise. This is a highly visible and strategic position with significant and regular interaction with senior leaders across the company and our external examiners. This Director position is in New York City, NYand Sandy, UT with hybrid in-office requirements (3 days a week in the office, or more as needed based on in-person regulatory interactions).Responsibilities<ul><li>Seamlessly execute regulatory exams beginning with announcement of the exam through closure.</li><li>Lead the execution of regulatory response and remediation processes, including formal remediation project tracking and reporting until closure of findings.</li><li>Engage business partners to respond to examiners’ requests, and ensure that responses are accurate, timely and complete.</li><li>Provide strategic guidance to internal stakeholders and others on engaging with regulators and ensuring their needs are met.</li><li>Maintain transparent communications to ensure relevant information is communicated to key stakeholders and expectations are clear in accordance with American Express standards.</li><li>Partner closely with:<ul><li>Business colleagues throughout the exam and response/remediation lifecycle, especially with respect to sharing learnings, best practices and key information pertaining to regulatory areas of focus.<ul><li>RELM colleagues to thoroughly review prior exam materials, regulatory handbooks and previously closed or outstanding issues that may impact the scope of the examination.</li><li>U.S. Regulatory Relations team within the General Counsel’s Organization to provide input to regulatory reporting and engagement with regulators.</li><li>Internal Audit Group to demonstrate successful completion of business remediation efforts.</li></ul></li></ul></li></ul>Minimum Qualifications<ul><li>Highly collaborative and able to build and leverage relationships with internal and external stakeholders.</li><li>Strong grasp of enterprise priorities and able to understand and communicate linkages across initiatives and disciplines.</li><li>Outstanding written, verbal and interpersonal communication skills, and demonstrates effective interaction and influence at all levels of the organization.</li><li>Solutions-oriented and execution-focused.</li><li>Exhibits strong sense of urgency, including the ability to handle multiple and concurrent examinations within a fast-paced environment.</li><li>Strategic and tactical leadership skills, as well as sound judgment and decision making.</li><li>Strong Microsoft Office skills required, including Excel and PowerPoint. Tableau, Archer and workflow management systems experience helpful.</li><li>Project management experience, including cross-organizational coordination on large and complex projects.</li><li>Bachelor’s degree required, advanced degree a plus or equivalent experience.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Compliance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium and Large businesses.The objective of the GCS Control Management Business Conduct team is to provide subject matter expertise on Business Conduct Risk topics to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.GCS is looking for a Director GCS Business Conduct - Control Management&nbsp; to lead a diverse team of high-performing professionals focused on ensuring business conduct and control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director - Business Conduct &nbsp;- Control Management will:<ul><li>Lead a team of performance managers responsible for program performance, development of controls, and testing activities to support business conduct objectives for the GCS Global and Large (G&amp;L), Servicing, and Third Party acquisition organizations.&nbsp; </li><li>Act as a trusted advisor to GCS sales colleagues and leaders to provide guidance on how to compliantly operate within the guidelines of the GCS Sales Practices Policy ensuring we Win the Right Way</li><li>Work closely with Line of Business Compliance (LOBCO), GCO and other team members within the GCS organization to comply with internal standards, policies, and regulatory obligations.&nbsp;</li><li>Serve as the go-to subject matter experts within the BU on business conduct</li><li>Ensure all activities &amp; guidance provided to BU are in alignment with aligned business conduct standards&nbsp;</li><li>Facilitate activities to comply with enterprise policies and programs pertaining to business conduct (e.g., AEMP 88 conduct risk management policy), and support with design/ enhancement of BU procedures /standards by providing topic-specific insight</li><li>Supervise the reporting and analysis of monitoring activities to drive improvements in business conduct performance.</li><li>Support with design and dissemination of targeted training and awareness programs to increase understanding and management of business conduct&nbsp;</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li><li>Support core Control Management programs, including: PRSA, Issue Management, New Product Approvals, TLM, Organizational Change, Governance and Complaints Management, as required</li></ul>Required Qualifications:<ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)&nbsp;Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Serving as the go-to subject matter expert pertaining to business conduct risk&nbsp;</li><li>Ensuring activities are in alignment with standards set by enterprise business conduct teams</li><li>Complying with enterprise policies and programs pertaining to business conduct and supporting with design/enhancement of procedures/standards by providing topic-specific insight</li><li>Advising on decentralized risk types into broader operational risk policies and programs</li></ul></li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - Business Conduct  - Control Management

<h4>You Lead the Way. We’ve Got Your Back.&nbsp;</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.&nbsp;At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.&nbsp;Join Team Amex and let's lead the way together.&nbsp;Global Commercial Services (GCS) accounts for nearly 50% of American Express’ card spend and is spread in 26 Markets around the world. GCS continues to be a fast growing business within American Express with the key objectives of accelerating growth, increasing profitability, and enhancing product value propositions to meet client needs. GCS Control Management (CM) serves as GCS First line of defense to ensure the business is appropriately assessing, monitoring &amp; responding to potential risks that could occur within existing business operations and during the execution of the GCS Growth Plan.&nbsp;The objective of the GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk. GCS is looking for a Sr. Analyst of Governance, Oversight &amp; Project Management focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;&nbsp;<h4>Sr. Analyst - Governance, Oversight &amp; Project Management will:</h4><ul><li>Assist in additional identification of risks throughout business processes and systems (along with business process owners)&nbsp;</li></ul><ul><li>Facilitate BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)&nbsp;</li></ul><ul><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events&nbsp;&nbsp;</li></ul><ul><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing&nbsp;</li></ul><ul><li>Support thematic risk reporting (levels, trends, causes)&nbsp;&nbsp;</li></ul><ul><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)&nbsp;</li></ul><ul><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)&nbsp;</li></ul><ul><li>Support risk management practices within the business&nbsp;</li></ul><ul><li>Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring&nbsp;</li></ul><ul><li>Maintain risk profiles and an updated risk register(s)&nbsp;</li></ul><ul><li>Support sharing insights, better practices, themes, etc. across the enterprise&nbsp;</li></ul><h4>Required Qualifications:&nbsp;&nbsp;&nbsp;</h4><ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;&nbsp;</li></ul><ul><li>Project management, communication, and interpersonal skills&nbsp;&nbsp;</li></ul><ul><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;&nbsp;</li></ul><ul><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;&nbsp;</li></ul><h4>Preferred Qualifications:&nbsp;&nbsp;&nbsp;</h4><ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc, JD) or certifications are advantageous&nbsp;&nbsp;</li></ul><ul><li>Experience in at least one of the following:&nbsp;&nbsp;&nbsp;</li></ul><ul><li><ul><li>Supporting identification of operational risks throughout business processes and systems&nbsp;</li></ul></li></ul><ul><li><ul><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met&nbsp;</li></ul></li></ul><ul><li><ul><li>Supporting independent control monitoring, including identification of control improvements&nbsp;</li></ul></li></ul><ul><li><ul><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing&nbsp;</li></ul></li></ul><ul><li><ul><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp;&nbsp;&nbsp;</li></ul></li></ul>ORMCMSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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