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OverviewThe Payment Settlement Specialist is responsible for daily settlements of OnPoint; gift cards, ATM network debits/credits, ATM Depository Cash, and Credit Cards. Perform research for various items such as checks and pending outages, and working ATM account corrections, and rectifying network card exceptions.The Payment Settlement Specialist is responsible for monetary movement between GLs, to remain in balance and within policy.&nbsp; The Payment Settlement Specialist demonstrates problem-solving, and provides solutions and education for staff.The Payment Settlement Specialist will have a comprehensive understanding of Credit Union policies and procedures, ATM/POS, and all credit and debit card services provided by the Card Services department in order to assist with department responsibilities.&nbsp;The Payment Settlement Specialist can provide backup support in the Card Services Specialist I and Card Services Specialist II roles.Responsibilities<ul><li>Responsible for daily settlements of OnPoint; gift cards, ATM network debits/credits, ATM Depository Cash, and Credit Cards.&nbsp;&nbsp;</li><li>Responsible for monetary movement between GLs, to remain in balance and within policy.</li><li>Perform research for various items such as checks and pending outages, and working ATM account corrections, and rectifying network card exceptions.</li><li>Complete daily balancing practices, with entries into the proper member accounts in DNA and credit union GL accounts.</li><li>Performing daily settlements for OnPoint gift cards and ATM Depository Cash.</li><li>Processing posting exception, research non-processed checks due to ATM outages.&nbsp; Work ATM account corrections, and rectify network card exceptions.</li><li>Complete daily balancing practices, with entries into the proper member accounts in DNA and credit union GL accounts.</li></ul>Additional Responsibilities<ul><li>Additional Responsibilities</li><li>Contribute to a sense of teamwork and purpose within the department through collaboration and making informed recommendations/decisions&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Provide professional, high-quality service to our members and all fellow employees</li><li>Provide ideas and input for increasing operational efficiencies by streamlining processes and/or recognizing inefficient use of time/effort and outdated tasks.</li><li>Effective time management and prioritization of tasks and assignments.</li><li>Contribute to a sense of teamwork and purpose within the department through collaboration and making informed recommendations/decisions</li><li>Provide professional, high-quality service to our members and all fellow employees</li><li>Provide ideas and input for increasing operational efficiencies by streamlining processes and/or recognizing inefficient use of time/effort and outdated tasks.</li><li>Effective time management and prioritization of tasks and assignments.</li></ul>Knowledge, Skills and Competencies<ul><li>Effective verbal and written communication skills, ability to clearly document changes in procedures.</li><li>Solid understanding of financial institution operations policies, procedures and applicable regulation.</li><li>Ability to make decisions in circumstances that may not be well defined; being adaptive when necessary.</li><li>Collaborative team-mentality combined with critical thinking; empowered to provide input.</li><li>Confident mentoring others within Card Services business acumen, and being a team steward.</li><li>Effective verbal and written communication skills, ability to clearly document changes in procedures.</li><li>Solid understanding of financial institution operations policies, procedures and applicable regulation.</li><li>Ability to make decisions in circumstances that may not be well defined; being adaptive when necessary.</li><li>Collaborative team-mentality combined with critical thinking; empowered to provide input.</li></ul>Qualifications1-3 years successful experience working in a financial institution required.1-3 years experience with Accounting principals or GL functions required.1-3 years successful in a Card Service Specialist II, or equivalent role required.1-3 years experience working with Vendor relationships preferred.High school diploma or equivalent required.At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp;

OnPoint Community Credit Union

Payment Settlement Specialist

OverviewWe’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members and our community.OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance and providing opportunities to truly make a difference. We invite you to explore and grow your career with us!Responsibilities<ul><li>Responsible for exceptional member service to include eye contact, welcome greeting, thanking the member by name, interest and willing to help, energy in body language and tone, friendly comments and ensuring members needs are fulfilled.</li><li>Performs and documents over the counter transactions as identified in the teller habit pattern.</li><li>Understands and determines acceptability of negotiable items and member identification.</li><li>Identifies and addresses member questions and concerns to offer solutions.</li><li>Listens for clues in order to identify cross-sale opportunities. Refers to appropriate staff members or opens product/service as appropriate.</li><li>Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.</li><li>Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.</li><li>Maintains cash drawer and balances within guidelines established by Credit Union.</li><li>Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).</li><li>Performs any additional duties as required by the Management Team.</li></ul>Knowledge, Skills &amp; Abilities<ul><li>Ability to coordinate a variety of assignments simultaneously and prioritize work.</li><li>Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.</li><li>Proficient in counting cash, arithmetic, ten-key and basic computer skills.</li><li>Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.</li></ul>Job Qualifications<ul><li>High School graduate or GED required.</li><li>A minimum of 6 – 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required.</li><li>Bilingual skills are highly desired.</li></ul>Additional Information: Hours of Operations: Monday - Thursday 9 AM - 5:30 PM, Fridays 9 AM - 6 PM, Saturdays 9 AM - 1 PM Starting Pay: $22.00 per hour with no previous banking experience!See what it is like to be a Teller at OnPoint:&nbsp;<a href="https://onpointcu.wistia.com/medias/saqp52d262" target="_blank">https://onpointcu.wistia.com/medias/saqp52d262</a>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

Teller - Orenco Station

OverviewElevate Your Career at 205 Place!Experience the excitement of a high-volume, fast-paced environment at 205 Place. We're seeking bilingual individuals (Spanish or Russian) who are eager to learn and grow.Why Join Us?<ul><li>Rapid Skill Development: Immerse yourself in a dynamic setting that fosters quick learning and career advancement.</li><li>Language Certification Program: Enhance your language proficiency and earn an additional monthly stipend.</li><li>Competitive Compensation: Enjoy competitive hourly rates and additional incentives.</li></ul>Responsibilities<ul><li>Responsible for exceptional member service to include eye contact, welcome greeting, thanking the member by name, interest and willing to help, energy in body language and tone, friendly comments and ensuring members needs are fulfilled.</li><li>Performs and documents over the counter transactions as identified in the teller habit pattern.</li><li>Understands and determines acceptability of negotiable items and member identification.</li><li>Identifies and addresses member questions and concerns to offer solutions.</li><li>Listens for clues in order to identify cross-sale opportunities. Refers to appropriate staff members or opens product/service as appropriate.</li><li>Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.</li><li>Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.</li><li>Maintains cash drawer and balances within guidelines established by Credit Union.</li><li>Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).</li><li>Performs any additional duties as required by the Management Team.</li></ul>Knowledge, Skills &amp; Abilities<ul><li>Ability to coordinate a variety of assignments simultaneously and prioritize work.</li><li>Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.</li><li>Proficient in counting cash, arithmetic, ten-key and basic computer skills.</li><li>Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.</li></ul>Job Qualifications<ul><li>High School graduate or GED required.</li><li>A minimum of 6 – 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required.</li><li>Bilingual skills are highly desired.</li></ul>Additional Information:Hours of Operations: Monday - Thursday 9 AM - 5:30 PM, Fridays 9 AM - 6 PM, Saturdays 9 AM - 1 PM Starting Pay: $22.00 per hour with no previous banking experience!See what it is like to be a Teller at OnPoint: <a href="https://onpointcu.wistia.com/medias/saqp52d262" target="_blank">https://onpointcu.wistia.com/medias/saqp52d262</a>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

Teller - 205 Place

OverviewWe’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members and our community.OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance and providing opportunities to truly make a difference. We invite you to explore and grow your career with us!Responsibilities<ul><li>Responsible for exceptional member service to include eye contact, welcome greeting, thanking the member by name, interest and willing to help, energy in body language and tone, friendly comments and ensuring members needs are fulfilled.</li><li>Performs and documents over the counter transactions as identified in the teller habit pattern.</li><li>Understands and determines acceptability of negotiable items and member identification.</li><li>Identifies and addresses member questions and concerns to offer solutions.</li><li>Listens for clues in order to identify cross-sale opportunities. Refers to appropriate staff members or opens product/service as appropriate.</li><li>Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.</li><li>Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.</li><li>Maintains cash drawer and balances within guidelines established by Credit Union.</li><li>Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).</li><li>Performs any additional duties as required by the Management Team.</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Ability to coordinate a variety of assignments simultaneously and prioritize work.</li><li>Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.</li><li>Proficient in counting cash, arithmetic, ten-key and basic computer skills.</li><li>Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.</li></ul>Additional Information:Hours of Operations: Monday - Friday 9 AM - 6 PM, Saturdays 9 AM - 3 PMStarting Pay: $22.00 per hour with no previous banking experience!This OnPoint branch is located inside a Fred Meyer or Safeway store. Our employees that work at an in-store location receive a 10% In-store Differential. This means you will receive a premium of 10% on top of all hours paid! Please be aware that this differential is subject to change or dissolution at any time.See what it is like to be a Teller at OnPoint: <a href="https://onpointcu.wistia.com/medias/saqp52d262&amp;nbsp" target="_blank">https://onpointcu.wistia.com/medias/saqp52d262&amp;nbsp</a>;At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience. #LI-Onsite

(INSTORE) Teller - Santa Clara

OverviewExperience the excitement of a high-volume, fast-paced environment at 205 Place. We're seeking bilingual individuals (Spanish) who are eager to learn and grow.We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members and our community.OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance and providing opportunities to truly make a difference. We invite you to explore and grow your career with us!Responsibilities<ul><li>Responsible for exceptional member service to include eye contact, welcome greeting, thanking the member by name, interest and willing to help, energy in body language and tone, friendly comments and ensuring members needs are fulfilled.</li><li>Performs and documents over the counter transactions as identified in the teller habit pattern.</li><li>Understands and determines acceptability of negotiable items and member identification.</li><li>Identifies and addresses member questions and concerns to offer solutions.</li><li>Listens for clues in order to identify cross-sale opportunities. Refers to appropriate staff members or opens product/service as appropriate.</li><li>Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.</li><li>Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.</li><li>Maintains cash drawer and balances within guidelines established by Credit Union.</li><li>Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).</li><li>Performs any additional duties as required by the Management Team.</li></ul>Knowledge, Skills &amp; Abilities<ul><li>Ability to coordinate a variety of assignments simultaneously and prioritize work.</li><li>Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.</li><li>Proficient in counting cash, arithmetic, ten-key and basic computer skills.</li><li>Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.</li></ul>Job Qualifications<ul><li>High School graduate or GED required.</li><li>A minimum of 6 – 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required.</li><li>Bilingual skills are highly desired.</li></ul>Additional Information:Hours of Operations: Monday - Thursday 9 AM - 5:30 PM, Fridays 9 AM - 6 PM, Saturdays 9 AM - 1 PM Starting Pay: $22.00 per hour with no previous banking experience!See what it is like to be a Teller at OnPoint: <a href="https://onpointcu.wistia.com/medias/saqp52d262" target="_blank">https://onpointcu.wistia.com/medias/saqp52d262</a>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

Bilingual Teller (Spanish) - 205 Place

OverviewWe’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members and our community.OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance and providing opportunities to truly make a difference. We invite you to explore and grow your career with us!Responsibilities<ul><li>Responsible for exceptional member service to include eye contact, welcome greeting, thanking the member by name, interest and willing to help, energy in body language and tone, friendly comments and ensuring members needs are fulfilled.</li><li>Performs and documents over the counter transactions as identified in the teller habit pattern.</li><li>Understands and determines acceptability of negotiable items and member identification.</li><li>Identifies and addresses member questions and concerns to offer solutions.</li><li>Listens for clues in order to identify cross-sale opportunities. Refers to appropriate staff members or opens product/service as appropriate.</li><li>Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.</li><li>Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.</li><li>Maintains cash drawer and balances within guidelines established by Credit Union.</li><li>Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).</li><li>Performs any additional duties as required by the Management Team.</li></ul>Knowledge, Skills &amp; Abilities<ul><li>Ability to coordinate a variety of assignments simultaneously and prioritize work.</li><li>Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.</li><li>Proficient in counting cash, arithmetic, ten-key and basic computer skills.</li><li>Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.</li></ul>Job Qualifications<ul><li>High School graduate or GED required.</li><li>A minimum of 6 – 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required.</li><li>Bilingual skills are highly desired.</li></ul>Additional Information: Hours of Operations: Monday - Thursday 9 AM - 5:30 PM, Fridays 9 AM - 6 PM, Saturdays 9 AM - 1 PM Starting Pay: $22.00 per hour with no previous banking experience!See what it is like to be a Teller at OnPoint:&nbsp;<a href="https://onpointcu.wistia.com/medias/saqp52d262" target="_blank">https://onpointcu.wistia.com/medias/saqp52d262</a>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

Teller - Stadium

OverviewThe Senior Business Analyst acts as a liaison between the application needs of internal customers and the Technology team and actively prioritizes requests to ensure needs are met. Identifies and documents user/member requirements to ensure that business problems can be solved with available applications and, if not, actively pursues alternative applications and/or business process improvements. This senior role will lead complex and/or cross-organizational change, mentor less experienced business analysts, guide business partners on writing high-level scope, and collaborate with the PMO Director and key stakeholders to standardize business analysis in the credit union.&nbsp;Responsibilities<ul><li>Facilitate workshops, interviews, and meetings to gather requirements and resolve conflicts. </li><li>Implements projects across OnPoint, with particular focus on those related to Technology systems.&nbsp;</li><li>Translate high-level scope into prioritized, detailed requirements, use cases, and user stories for technology teams.&nbsp;</li><li>Serve as liaison between internal customers and Technology’s Core, DBA, RPA, and Development teams to create business requirement documentation for complex and/or cross-organizational changes.&nbsp;&nbsp;</li><li>Lead business analysis and change meetings with business partners that are in higher level positions (e.g., directors, VPs, and SVPs).&nbsp;</li><li>Lead the Business Change Management Board meeting as required.&nbsp;</li><li>Provides feedback/suggestions on feasibility, changes and timelines in alignment with these teams and project managers.&nbsp;&nbsp;</li><li>Consults with internal business partners to identify process improvement and development opportunities.&nbsp;</li><li>Supports in the scope, design and oversight of the application development efforts involving internal as well as third-party development partners.&nbsp;</li><li>Aids in the development and execution of test plans, including risk analysis, test cases and coordination of testing activities, bug tracking and resolution.&nbsp;</li><li>Creates and maintains documentation related to Technology application functionality, defects and roadmap.&nbsp;</li><li>Works with internal customers and the Technology team to implement application changes, improvements, and revisions to ensure short and long-term business objectives are achieved.&nbsp;</li><li>Researches and recommends new uses or processes of existing /new technologies and applications.&nbsp;</li><li>Maintains effective communication with OnPoint management, staff and branches.&nbsp;</li><li>Builds and maintains positive relationships and trust with internal partners.&nbsp;</li><li>This senior role will mentor less experienced business analysts.&nbsp;</li><li>Guide business partners writing high-level scope which Senior Business Analyst will then transform into detailed requirements.&nbsp;</li><li>Collaborate with the PMO director and key stakeholders to standardize business analysis cross-organizationally in the credit union.&nbsp;</li><li>Performs other duties as assigned, including backup of other Technology team members as needed.&nbsp;</li></ul>Knowledge, Skills and Competencies<ul><li>Excellent organizational, analytical, problem solving and skills.&nbsp;</li><li>Strong expertise in business process modeling, workflow mapping, and requirements gathering.&nbsp;&nbsp;&nbsp;</li><li>Excellent communication skills with all levels including executive.&nbsp;</li><li>Strong indirect influence and leadership skills.&nbsp;</li><li>Ability to prioritize work and handle multiple tasks, both long- and short-term, simultaneously in a fast paced, diverse and growth-oriented environment.&nbsp;</li><li>Ability to maintain a high level of confidentiality.&nbsp;</li><li>Ability to work under tight deadlines.&nbsp;</li><li>Demonstrated ability to effectively communicate with employees at all levels within the organization, as well as outside vendors/contacts.&nbsp;</li><li>Ability to quickly learn additional software applications, banking principles, banking compliance, and/or banking systems as needed to support business needs.&nbsp;</li></ul>Qualifications5-7 years of experience in the below:&nbsp;<ul><li>Prior experience in technology, including business analysis or process improvement required.&nbsp;</li><li>Prior experience in a financial institution preferred.&nbsp;</li><li>Understanding of the software development life cycle and Agile/Scrum methodologies required.&nbsp;</li><li>Prior experience with SQL (or similar) preferred.&nbsp;</li><li>Prior experience required in at least one of the following: business intelligence, data management/modeling/maintenance; digital change; or AI.&nbsp;</li><li>Advanced understanding of Microsoft Office product suite (e.g., Microsoft Excel, PowerPoint and Word) and tools such as Azure DevOps, Jira, Confluence, and the like. Ability to master updated or new software and platforms as required by evolving technology.&nbsp;</li><li>Professional business analysis training or certification required e.g., CBAP, BABOK, SDLC, Agile/Scrum, or Lean Six Sigma.&nbsp;</li></ul>WorkstyleHybrid – three office, two remote per week.&nbsp;Physical RequirementsOnPoint Community Credit Union is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.&nbsp;&nbsp;At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp; #LI-Hybrid

Business Analyst, Sr

Teller - Beaverton

OverviewWorking in a collaborative environment to build member relationships.&nbsp;Manages the opening of new accounts and membership maintenance of existing accounts through online channels. Initiate contact with new and existing members by phone and/or email to build, maintain and grow our member relationships. Focus on professional and exceptional member service to include co-workers, business partners and overall membership.Responsibilities<ul><li>Effectively manages incoming applications from indirect delivery channels to ensure applications meet requirement for membership.</li><li>Reviews applications for membership eligibility, and works collaboratively with Loss Prevention on any potential fraud trends, and follows up with applicant on acceptance or declines. Updates new accounts with correctly identified information (i.e. address, branch, SDC, etc.). </li><li>Welcomes new member, either by phone or email, and advises of next steps in their membership setup and answers any reciprocal questions.</li><li>Assess current and new members’ financial needs by using effective relationship building and consultative sales techniques.&nbsp;Make appropriate recommendations for loan, deposit, and insurance products and services.</li><li>Works collaboratively with many areas of the organization. Understands the work flow and practices of various support departments. Serves as a resource for internal questions.</li><li>Adheres to established policies, procedures and processes and exercises appropriate approval authority.</li><li>Serves as a department back-up for processing consumer loan applications, as needed.</li><li>Performs other duties as assigned.</li></ul>Knowledge, Skills and Competencies<ul><li>In-depth knowledge of OnPoint products, services, programs and practices.</li><li>Strong judgment and analytical skills. Apply logic to solve problems and mitigate risk.</li><li>Ability to conduct needs assessments and identify areas for improvement. </li><li>Exceptional written and verbal communication skills.&nbsp; Use language effectively to gather information and facilitate the exchange of thoughts/ideas.&nbsp; Writes concisely, clearly and logically.&nbsp; Expresses self orally in clear fashion.</li><li>Excellent interpersonal skills.&nbsp; Act as a team player who encourages and models collaboration.&nbsp;&nbsp;&nbsp; </li><li>Ability to multi-task and prioritize workload.</li><li>Ability to work independently, seeking supervision when necessary.</li></ul>Qualifications<ul><li>At least 1 year experience as a Teller or Member Servicing.</li><li>High school diploma or equivalent.&nbsp;</li><li>Previous experience in a high-volume workload environment preferred.</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp;

Online Account Specialist

OverviewYou’re a person who thrives in a collaborative environment where the goal of delivering superior service is at the heart of everything we do. Complexity and creating solutions drive you to do your best work. You enjoy researching, examining data and using sound reasoning to draw conclusions. As an OnPoint Collateral Underwriter, you will be responsible for evaluating the acceptability of proposed collateral, ensuring the credit union’s security interest is perfected. You will be a part of Oregon’s largest credit union, with 31 locations and over 360,000 members. We provide competitive pay; 100% paid premiums for employee medical, dental and vision; a generous vacation package; 401k matching; tuition reimbursement and more! OnPoint is growing, and we are looking for someone like you to join us.Responsible for underwriting residential Real Estate Home Equity products in an efficient, effective and professional manner. Evaluates acceptability of proposed collateral and ensures OnPoint’s security interest is perfected.&nbsp;&nbsp; Provides critical support to internal partners. Works with representatives from all delivery channels to meet the needs of the membership and promotes the financial well-being of the membership while ensuring the safety and soundness of OnPoint.Responsibilities<ul><li>Orders, reviews and analyzes documents and reports for accuracy and to secure collateral for Home Equity product.</li><li>Evaluates the acceptability of collateral for home equity products; conforming with NCUA regulations and Credit Union guidelines. </li><li>Prepares collateral documents for closing/funding Home Equity products. Prepares closing documents with accuracy. </li><li>Reviews and audits collateral documents ensuring proper execution and OnPoint’s security interest is properly recorded.</li><li>Maintains knowledge of OnPoint’s Home Equity products. Serves as an expert resource for lenders within the Credit Union. </li><li>Conducts outreach to members in order to discuss and assist with resolving lien encumbrances and issues which may impede properly secured proposed collateral. </li><li>Processes loan subordinations within established authority and guidelines. </li><li>Assesses the importance, urgency and risk associated with each situation to make decisions and develop viable solutions in support of meeting the member’s needs and the Credit Union’s objectives. Assesses alternatives in collateral related decisions.</li><li>Ability to recognize opportunities for area of work or need for changes. Ability to adapt to changes.</li></ul>Knowledge, Skills and Competencies<ul><li>Maintains working knowledge of: Loan Operating System, Title Reports (vesting, legal descriptions, liens/judgements), Flood Reports, Collateral Valuation Sources, Subordinations, Trusts and Escrow Services. </li><li>Maintain thorough understanding of the requirements and features of the Home Equity products offered by OnPoint.</li><li>Maintains thorough knowledge of OnPoint’s guidelines, processes and knowledge of state and federal rules and regulations in area of responsibility.</li><li>Exceptional research skills, ability to examining data to understand issues, draw conclusions and solve problems. Ability to distinguish information that is pertinent and not pertinent to situations; correlate information from varied sources.</li><li>Ability to conduct a thorough review and evaluate the risk of the valuation and condition of proposed collateral.</li><li>Ability to conduct a thorough review of Residential Real Estate Title documents, such as: Title Reports, Lien and Encumbrances Reports.</li><li>Ability to effectively collaborate. Effective and comfortable engaging others and building rapport. Skilled at diplomatically and constructively responding to challenging situations.</li><li>Ability to use language effectively to gather information and facilitate the exchange of thoughts and ideas. Expresses self clearly and logically. Presents self genuinely and with assurance. </li><li>Capacity to comprehend, retain and apply new skills and sizable volumes of information. </li><li>Ability to add, subtract, multiply, divide, and compute rate and percentages. Skilled at using ten-key and data entry. Knowledge of basic computer skills and ability to learn and use software tools. </li><li>Exceptional time management skills with strong ability to coordinate and prioritize workload in high volume area. Ability to work independently.</li></ul>Qualifications<ul><li>4 year College degree preferred.</li><li>2 years lending related or collateral underwriting experience with one year Home Equity lending preferred. </li><li>Experience working with Title Reports and Appraisals preferred. </li><li>Available to periodically work in the early evening hours and/or Saturdays. </li><li>Proficient in working with XP and LPQ operating systems preferred. </li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp;

26 OnPoint Community Credit Union Jobs