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<h2>Job Description:</h2>The Role Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect... As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: 1. Licensing Preparation In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE®, Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! <a href="http://www.finra.org/registration-exams-ce/qualification-exams" target="_blank">(Learn More) </a> 2. Skill Development In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. 3. Proficiency As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center.The Expertise and Skills You Bring<ul><li>Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program.</li><li>Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.</li><li>A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. </li><li>Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.</li><li> A desire for growth and a mindset that generates long term success through adaptability and personal accountability.</li><li>Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution.</li><li>Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.</li></ul>The TeamOur Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. <a href="http://cdn-static.findly.com/wp-content/uploads/sites/1439/2024/03/27182711/TPBS-CRA-0324-COV-JAX.pdf" target="_blank">(Learn More)</a> Fidelity Investments does not offer work visas for this role<h2>Certifications:</h2>Series 07 - FINRA, Series 63 - FINRACompany Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

Fidelity Investments

Customer Relationship Advocate Career Development Experience- Jacksonville, FL

<h2>Job Description:</h2>The RolePrincipal Performance and Automation Engineer will be responsible for designing, developing, and executing performance tests using Java/JMeter/Cloud-test/Rush-hour and other performance testing tools to ensure comprehensive performance testing. The person in this position is also responsible for designing and developing test strategies and ensuring high-quality scripts and performance tests. The role also includes troubleshooting performance issues, root cause analysis and most importantly driving problems to appropriate solutions. Below are expectations for the person in this role:<ul><li>Build performance testing and automation solutions for the Fidelity Digital Asset business Trading team</li><li>Working closely with our business partners to contribute to business critical initiatives.</li><li>Demonstrate testing trading platforms and automation of frontend and backend applications.</li><li>Collaborate with multiple stakeholders/large cross functional teams as part of work delivery.</li><li>Follow practices and contribute towards innovative solutions to increase productivity.</li><li>Define Performance Test Strategy Document: set approach, metrics, benchmarks, baseline, user response requirements environments, technical environment and data conditions, and toolsets to use in executing the performance testing.</li><li>Design, implement, and maintain performance test frameworks, which will validate to a high degree of confidence, the production readiness of software applications and infrastructure for stability and performance.</li><li>Develop test execution scenarios for various types of tests such as load, stress, duration/endurance, and run them.</li><li>Create and publish Performance Test Result Report with recommendations on the quality improvement.</li><li>Prepare reports about the product/product component's readiness for release to users.</li><li>Review and recommend improvements to existing test procedures.</li><li>Suggest new tools and techniques to improve testing efficiency.</li><li>As needed, provide leadership and guidance to multiple engineers supporting performance engineering and testing efforts by assigning tasks, receiving updates, removing blockers, and reporting progress to the rest of the Scrum team</li></ul>The Expertise and Skills You Bring <ul><li>Bachelor's degree in computer science or related field required</li><li>At least 10 years of software engineering experience</li><li>Extensive experience with core Java Technologies. Understanding of Java all the way down to hardware level (aka Mechanical Sympathy)</li><li>Background in designing and developing solutions for Performance testing in low latency systems preferably front office trading systems.</li><li>You are proficient in JMeter/Cloud-test/Rush-hour and other performance testing tools.</li><li>You have proficiency in automation tools like Cypress ,Cucumber Serinity, Selenium etc</li><li>You have Good experience with performance testing types: Load testing, Stress testing, Scalability testing, Spike testing, Volume testing, Endurance/Soak testing</li><li>Experience in test automation scripting using Java, Python and shell scripting. Solid understanding of AWS services and experience setting up test environments on AWS (S3, EC2, RDS, etc.).</li><li>Scientific mindset and tenacity</li><li>Experience identifying memory leakage, connection issues &amp; throughput bottlenecks in various technologies such as web application(s), infrastructure, and Cloud</li><li>Hands on experience with one or more observability tools(Data-dog, Splunk, Kibana, Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry, etc).</li><li>Knowledge and experience with Oracle, SQL , postgress , cockroach db and relational databases.</li><li>You have experience with low latency messaging products, such as Aeron, Solace and 29West</li><li>You have the spirit and willingness to contribute to org level innovation.</li><li>You have a learning mindset and can demonstrate versatility in addition to your specialization.</li><li>You should have the ability to work effectively with both partners and project team members.</li><li>You know Agile methodologies or iterative development processes.</li><li>You have Ability to take ownership.</li><li>You have Excellent collaboration and Interpersonal skills.</li><li>You have Great attitude, being a mentor, team player and effective contributor.</li><li>You have Focus on productivity.</li><li>Experience in Capital markets or Crypto Currency specifically with exposure to TradingAlgo is a plus</li><li>Experience of FIX protocols or other binary protocols in trading platform is a plus</li></ul>The TeamFidelity Digital Assets℠ , a Fidelity Investments Company, is developing a full-service enterprise-grade platform for storing, trading and servicing digital assets, such as Bitcoin and Ethereum.Fidelity Digital Assets℠ adopts an entrepreneurial culture and startup approach while serving as one of the most innovative business units within Fidelity Investments. Our global, diverse team of hundreds of forward-thinking professionals lead with agility and creativity to build solutions that bridge the gap between traditional institutional investors and their exposure to digital assets. The firm's tenure and experience across multiple business lines present our employees with unprecedented access to knowledge, technology, and resources that help our team reshape the future of finance.As a Software Engineer you will be an integral part of the Trading team. You'll get the opportunity to develop your skills, collaborate across Fidelity teams and continue to learn in a fun, collaborative, iterative, and rapidly changing environment.This is a hands-on role where you will write code for product features. It is a great opportunity to build secure, scalable, resilient cloud-based services utilizing modern software development practices. You will get the opportunity to develop your skills, collaborate across Fidelity teams and continue to learn in a fun, collaborative, iterative, and rapidly changing environment.The Fidelity Digital Asset Trading Team is responsible for platform services and APIs that manage trading of crypto currency. Platform contains a crossing engine, smart router, market data aggregator among other trading modules running in low latency and high throughput environment.#CryptoJobsThe base salary range for this position is $76,000-$144,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h2>Certifications:</h2>Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

Senior Performance Engineer (Trading)

<h2>Job Description:</h2>The RolePrincipal Performance and Automation Engineer will be responsible for designing, developing, and executing performance tests using Java/JMeter/Cloud-test/Rush-hour and other performance testing tools to ensure comprehensive performance testing. The person in this position is also responsible for designing and developing test strategies and ensuring high-quality scripts and performance tests. The role also includes troubleshooting performance issues, root cause analysis and most importantly driving problems to appropriate solutions. Below are expectations for the person in this role:<ul><li>Build performance testing and automation solutions for the Fidelity Digital Asset business Trading team</li><li>Working closely with our business partners to contribute to business critical initiatives.</li><li>Demonstrate testing trading platforms and automation of frontend and backend applications.</li><li>Collaborate with multiple stakeholders/large cross functional teams as part of work delivery.</li><li>Follow practices and contribute towards innovative solutions to increase productivity.</li><li>Define Performance Test Strategy Document: set approach, metrics, benchmarks, baseline, user response requirements environments, technical environment and data conditions, and toolsets to use in executing the performance testing.</li><li>Design, implement, and maintain performance test frameworks, which will validate to a high degree of confidence, the production readiness of software applications and infrastructure for stability and performance.</li><li>Develop test execution scenarios for various types of tests such as load, stress, duration/endurance, and run them.</li><li>Create and publish Performance Test Result Report with recommendations on the quality improvement.</li><li>Prepare reports about the product/product component's readiness for release to users.</li><li>Review and recommend improvements to existing test procedures.</li><li>Suggest new tools and techniques to improve testing efficiency.</li><li>As needed, provide leadership and guidance to multiple engineers supporting performance engineering and testing efforts by assigning tasks, receiving updates, removing blockers, and reporting progress to the rest of the Scrum team</li></ul>The Expertise and Skills You Bring <ul><li>Bachelor's degree in computer science or related field required</li><li>At least 10 years of software engineering experience</li><li>Extensive experience with core Java Technologies. Understanding of Java all the way down to hardware level (aka Mechanical Sympathy)</li><li>Background in designing and developing solutions for Performance testing in low latency systems preferably front office trading systems.</li><li>You are proficient in JMeter/Cloud-test/Rush-hour and other performance testing tools.</li><li>You have proficiency in automation tools like Cypress ,Cucumber Serinity, Selenium etc</li><li>You have Good experience with performance testing types: Load testing, Stress testing, Scalability testing, Spike testing, Volume testing, Endurance/Soak testing</li><li>Experience in test automation scripting using Java, Python and shell scripting. Solid understanding of AWS services and experience setting up test environments on AWS (S3, EC2, RDS, etc.).</li><li>Scientific mindset and tenacity</li><li>Experience identifying memory leakage, connection issues &amp; throughput bottlenecks in various technologies such as web application(s), infrastructure, and Cloud</li><li>Hands on experience with one or more observability tools(Data-dog, Splunk, Kibana, Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry, etc).</li><li>Knowledge and experience with Oracle, SQL , postgress , cockroach db and relational databases.</li><li>You have experience with low latency messaging products, such as Aeron, Solace and 29West</li><li>You have the spirit and willingness to contribute to org level innovation.</li><li>You have a learning mindset and can demonstrate versatility in addition to your specialization.</li><li>You should have the ability to work effectively with both partners and project team members.</li><li>You know Agile methodologies or iterative development processes.</li><li>You have Ability to take ownership.</li><li>You have Excellent collaboration and Interpersonal skills.</li><li>You have Great attitude, being a mentor, team player and effective contributor.</li><li>You have Focus on productivity.</li><li>Experience in Capital markets or Crypto Currency specifically with exposure to Trading is a plus</li><li>Experience of FIX protocols or other binary protocols in trading platform is a plus</li></ul>The TeamFidelity Digital Assets℠ , a Fidelity Investments Company, is developing a full-service enterprise-grade platform for storing, trading and servicing digital assets, such as Bitcoin and Ethereum.Fidelity Digital Assets℠ adopts an entrepreneurial culture and startup approach while serving as one of the most innovative business units within Fidelity Investments. Our global, diverse team of hundreds of forward-thinking professionals lead with agility and creativity to build solutions that bridge the gap between traditional institutional investors and their exposure to digital assets. The firm's tenure and experience across multiple business lines present our employees with unprecedented access to knowledge, technology, and resources that help our team reshape the future of finance.As a Software Engineer you will be an integral part of the Trading team. You'll get the opportunity to develop your skills, collaborate across Fidelity teams and continue to learn in a fun, collaborative, iterative, and rapidly changing environment.This is a hands-on role where you will write code for product features. It is a great opportunity to build secure, scalable, resilient cloud-based services utilizing modern software development practices. You will get the opportunity to develop your skills, collaborate across Fidelity teams and continue to learn in a fun, collaborative, iterative, and rapidly changing environment.The Fidelity Digital Assets℠ Trading Team is responsible for platform services and APIs that manage trading of crypto currency. Platform contains a crossing engine, smart router, market data aggregator among other trading modules running in low latency and high throughput environment.#CryptojobsThe base salary range for this position is $85,000-$179,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h2>Certifications:</h2>Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

Principal Performance Engineer (Trading)

<h2>Job Description:</h2>The RoleAs the Stock Plan Services (SPS) Product Manager, also known as the Squad Leader, you blend Stock Plan expertise with a passion for delivering results. In an agile format and structure, you will partner with other leaders to influence the broader strategic decisions and roadmaps, define the resource requirements, set the mission, and bring the squad together to execute on specific results and ensure respective products or services are available, stable, performant, and supported when required and related cost and maintenance is managed. You will ensure alignment on the 'what' and 'when' of the work performed by the squad through ongoing planning and prioritization, to enable the squad to work iteratively, innovate when appropriate, celebrate successes, and learn from failures. You will also be committed to maintaining and developing your own expertise and knowledge to ensure you bring the latest thinking to your role. You will work in partnership with the Product Area Leader, team members, and chapter leaders. By role modeling and promoting agile and Fidelity leadership principles, you will promote and sustain an innovative agile culture.You possess a customer-first mindset, an ability to develop data pipelines that can be used to track, analyze, and improve our digital products and develop insights that will define the product vision from inception to launch. This is a customer-centric role, working to translate the needs of users into digital business opportunities.This role will focus on:<ul><li>Driving strategic alignment across Stock Plan participant marketing, participant digital, wealth &amp; brokerage for customer engagement</li><li>AI Personalization Integration to personalize content, product recommendations, messaging &amp; user journeys based on customer behavior, preferences, and predictive analytics</li><li>Analyzing customer data from various digital touchpoints to creation actionable insights that inform personalization strategies</li><li>A/B testing &amp; optimization to improve the effectiveness of personalization &amp; digital experiences</li></ul>Responsibilities:<ul><li>Defining, refining, and communicating the your team's mission to squad members and business partners to empower and rally support</li><li>Anticipating, discovering, and prioritizing client / partner needs to serve as the voice of the clients and guide execution of the squad</li><li>Measuring performance through established critical metrics and deliver agreed upon business, technology, and people results</li><li>Inspecting and evaluating progress, and removing impediments for your squad</li><li>Defining, presenting, and evaluating results against agreed acceptance criteria</li><li>Making informed trade-off decisions to strike the right balance between quality, cost, and timelines</li></ul>The Expertise and Skills You Bring<ul><li>8-10 years of related product management experience, systems development, product development, and/or project/product management</li><li>Knowledge of brokerage &amp; institutional technology preferred</li><li>Bachelor's degree preferred</li><li>Financial services experience preferred</li><li>Agile experience preferred</li><li>You take a data-driven approach to understanding client needs, you translate strategic goals into action, and prioritize to enhance value delivered</li><li>Strong analytical skills with experience defining metrics for your product areas, running A/B tests at scale and dissecting test performance to inform product decisions and roadmap</li><li>Understanding of machine learning concepts and AI technologies, as well as experience in product discovery and feature development for personalized consumer experiences</li><li>You have a continuous improvement approach and possess excellent analytical, organizational, and communication skills</li><li>You are energized by working collaboratively to deliver agreed business outcomes, drawing on the expertise of colleagues to inform the approach and remove impediments to making progress</li><li>Experience inspiring and mobilizing all levels of the organization with your product vision, data-centric thinking, and customer/developer passion</li><li>You are capable of leading, influencing, and motivating colleagues without formal authority, and have a track record of building high-performing teams</li><li>You are intellectually curious and model a culture of learning and coaching</li></ul>The TeamStock Plan Services provides companies with outstanding administration for their equity compensation programs, including stock option, restricted stock, employee stock purchase, stock appreciate and performance plans. SPS Product Development supports the business and technology work streams that deliver against approved initiatives including new products for emerging markets and improvements to existing products.<h2>Certifications:</h2>Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

Product Manager, Stock Plan Employee Digital

<h2>Job Description:</h2><h2>Financial Consultant</h2>If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients.<h2>The Purpose of Your Role</h2>Working in our Investor Center, you will engage face-to-face with your customers, offering guidance and personalized planning, while helping extend the reach of the firm's brand. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base.<h2>The Expertise We're Looking For</h2><ul><li>Previous success in building relationships, uncovering needs and recommending solutions</li><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Keen ability to present complex solutions to a knowledgeable client base while building rapport and credibility</li><li>Degree and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h2>The Skills You Bring</h2><ul><li>Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li><li>Committed to delivering an outstanding customer experience with a passion for seeing others thrive</li><li>Motivated by results and finding solutions, you take initiative and exceed customer expectations</li><li>Extensive knowledge of investment solutions</li></ul><h2>Our Investments in You</h2>Fidelity's greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h2>The Value You Deliver</h2><ul><li>Your integrity, insights, interpersonal skills, and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals</li><li>Supporting our clients by providing comprehensive investment solutions and retirement plans to meet their needs both now and for their future</li><li>Effectively engage clients through personal interactions, reflecting your interpersonal communication and relationship building skills</li><li>You have a steadfast commitment to your clients while making a positive impact in the community</li></ul><h2>Certifications:</h2>Series 07 - FINRA, Series 66 - FINRACompany Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

Financial Consultant - Red Bank, NJ

<h2>Job Description:</h2>HSA Solutions ConsultantAs Solutions Consultant, you will be responsible for providing solutions to assist Fidelity Health and Benefit Account clients in meeting strategic program goals while driving organic growth. Using data driven analytics, a deep understanding of health savings accounts and Fidelity’s product offering, you will work with Managing Directors and other internal service team members to build, maintain and grow strong and committed client relationships with key decision makers, influencers and C- suite committee members of Fidelity Health clients. The role is a consultative role, requiring a clear understanding of the business needs and relevant challenges of each client. Client loyalty and satisfaction is developed by seeking feedback, anticipating needs and proactively providing solutions.This role leads and collaborates with an internal team of service-based associates and partners across the organization to resolve client problems and offer solutions for client needs. Together and partnering with the Plan Sponsors, you will help our clients lead a successful Health Savings Account program to improve their employees’ overall wellbeing.The Expertise You Have<ul><li>Deep knowledge of Health Savings account administration is required, experience in Health &amp; welfare or benefits administration is also preferred</li><li>We require associates in this role to acquire a Series 7 and 63 within the first 3 months of acquiring the position.</li><li>8+ years of Relationship Management or Client Service experience</li></ul>The Skills You Bring<ul><li>Client-facing consultation skills to effectively engage key decision makers to develop a deeper understanding of their needs and opportunities, and the ability to articulate the value of an HSA eligible plan and the Health Savings Account.</li><li>Ability to participate in and leading business planning discussions, reviewing key plan performance indicators.</li><li>Proactive awareness of changes in the client's business, their competition, industry, and marketplace, through proactive solicitation and/or research, in order to influence and impact client satisfaction and being seen as an industry and product expert.</li><li>Ability to think broadly and creatively beyond the day-to-day to develop creative solutions to drive employee engagement.</li><li>Experience with gathering, understanding, and analyzing plan level performance metrics and ability to understand the underlying causes that contribute to the plan metrics.</li><li>Excellent presentation, influence and negotiation skills, as well as strong organizational, time management and executive presence capabilities will be needed to excel in this position.</li></ul>The Value You Deliver<ul><li>Helping clients understand the current state of their HDHP plan and HSA usage through the use of data, benchmarks and understanding of the industry.</li><li>Driving client utilization of available product features, communications and education campaigns, and thought leadership pieces to drive Increased adoption of HDHP plans, account opening, average account balance and invested assets</li><li>Encouraging clients to promote these components in a way that will encourage usage by their employees.</li><li>Drive high client retention and satisfaction though collaboration to drive better outcome for their employees and mee the employer’s goals.</li></ul><h2>Certifications:</h2>Series 07 - FINRA, Series 63 - FINRACompany Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

HSA Solutions Consultant

<h2>Job Description:</h2>Job Description:The RoleFidelity's Financial Intelligence Unit (FIU) is seeking a motivated Director to join our team in our fight against customer fraud actors. The Director, Fraud Detection will participate in daily operations involving the creation of enhanced detection, prevention, and technical investigation of fraud events involving our clients.The TeamFIU strives to protect Fidelity businesses, clients, customers, and reputation by providing fraud management services, optimally balancing risk and customer experience. The Fraud Detection organization partners closely across all lines of business and global security, including Fraud Surveillance, Fraud Capabilities, Fraud Investigations and Legal, Compliance and Enterprise Cyber Security to develop enhanced fraud detection capabilities.ResponsibilitiesAs squad lead you will lead the development of fraud detection capabilities through collaboration with the fraud prevention team, Fidelity business units, and fraud surveillance and investigations team leaders. Your responsibilities include:<ul><li>Defining and maintaining the product management lifecycle.</li><li>Influencing broader strategic decisions for products.</li><li>Supervising all stages of product creation, including design and development. Ensuring the product roadmap aligns with the overall Prevention and Detection Product Area vision and goals.</li><li>Collaborating with customer experience owners and business technology teams to understand and anticipate their needs and translate them into product requirements.</li><li>Enabling delivery of product value with quality and standards.</li><li>Producing product performance metrics and using them to identify improvement opportunities. Preparing business presentations to demonstrate results and alignment to expected outcomes. Building daily/weekly/monthly reports.</li><li>Staying informed about new technologies and product features and how they can be used to our advantage.</li><li>Aligning closely with customer facing businesses on new product development and partnering to drive development of proactive detection capabilities.</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor's degree in technology-related field preferred</li><li>Minimum of 8 years' experience in technical analysis related to financial fraud and/or information security.</li><li>Experience building machine learning models to evaluate financial transactions and customer online behaviors.</li><li>Experience building or querying, working with relational databases or big data environments leveraging languages/technologies such as SQL, R, Python, Hadoop, or SAS</li><li>Experience developing interactive dashboards and reports using visualization tools such as Tableau.</li><li>Familiarity with cyber fraud, technical threats, technology risk, and privacy.</li><li>Strong analytical and problem-solving skills, while using the skills, and knowledge to accomplish tasks.</li><li>Possess the ability multi-task across a variety of responsibilities in a constantly evolving environment.</li><li>Ability to perform correlation and analysis of logs from disparate internal systems to identify potentially fraudulent events.</li><li>Ability to collate data from multiple digital fraud and security tools for deeper threat insights using advanced analytics.</li><li>Lead the development of new fraud detection rules, or modification of existing rules, in a fast paced and constantly evolving cyber threat landscape.</li><li>Identify fraud trends, red flags and recommend preventive measures to management and business units.</li><li>Developing new solutions and tools that risk professionals will use to proactively identify risk across the firm.</li><li>Strong focus on execution and identifying, communicating, and removing impediments to progress.</li></ul>At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling 'Dynamic Working'. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change.<h2>Certifications:</h2>Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

Director, Fraud Detection

<h2>Job Description:</h2>The Role  As a Senior Software Engineer for Digital Assets APIs, you will be responsible for building and maintaining a new API platform for accessing Fidelity Digital Assets℠ Services. This is a hands-on role where you will work across engineering, architecture, and product teams to deliver a complete API offering that is reliable, resilient, and meets the needs of our customers.  The Expertise and Skills You Bring  <ul><li>Bachelor's degree in Computer Science or related field required </li><li>6+ years of software engineering experience</li><li>Strong experience with Java and Spring Boot</li><li>Expert in designing, building, and documenting customer facing RESTful APIs </li><li>Experience with AWS services architecture and solution patterns such as SQS, SecretsManager, EKS, EC2, S3</li><li>Prior experience designing and building large scale production distributed systems to support public facing websites</li><li>Exposure to infrastructure as code, test automation, CI/CD, and containerization  </li><li>Proficient in databases and SQL </li><li>Ability to build reliable software that can withstand unreliable environments </li><li>Experience designing and developing solutions using Kafka topics would be a plus</li><li>Strong analytical, communication, and organizational skills and the ability to handle multiple tasks at a given time  </li><li>Ability to collaborate stake holders to understand business requirements </li></ul>  The Team  Fidelity Digital Assets℠, a Fidelity Investments Company, is developing a full-service enterprise-grade platform for storing, trading, and servicing digital assets, such as Bitcoin and Ethereum.  Fidelity Digital Assets℠ embraces an entrepreneurial culture and startup mindset while serving as one of the most innovative business units within Fidelity Investments. Our global, diverse team of hundreds of forward-thinking professionals lead with agility and creativity to build solutions that bridge the gap between traditional institutional investors and their exposure to digital assets. The firm's tenure and experience across multiple business lines present our employees with unprecedented access to knowledge, technology, and resources that help our team reshape the future of finance.     Within Fidelity Digital Assets℠, the API Team will be responsible for designing, building, and documenting customer facing APIs for all the features that are accessible to our users from our website today.    #cryptojobs<h2>Certifications:</h2>Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

Senior Software Engineer

<h2>Job Description:</h2>The Risk Assessment &amp; Testing Center of Excellence (CoE) is seeking a hard-working and driven professional to join the team! You will support businesses across Fidelity in identifying, monitoring and mitigating risks associated with Fidelity's growing capabilities supporting alternative investment products. As Risk Management Director, you will identify, assess, and report on significant risks, assist business partners with implementing and maintaining strong controls to improve the control environment for these new capabilities to protect the interests of the firm and our customers. The Risk Management Director RoleWe have set standards for performing risk assessments and assessing the adequacy and effectiveness of controls. This position within the CoE is accountable for leading and driving all aspects of the timely execution of high-quality risk assessments, monitoring for and assessing potential impacts of new rules and regulations, establishing relationships with senior business leaders, reporting key performance indicators, playing a key role in team initiatives, and mentoring team members. The Expertise You Have<ul><li>Bachelor's degree required; advanced degree preferred</li><li>Prior experience in financial services, risk management, audit, or compliance required</li><li>Solid understanding of alternative investment products, including partnerships, crypto, real estate, etc.</li><li>Strong understanding of Financial Services Regulations and Requirements (i.e., SEC, FINRA, CFTC, NFA, etc.) and experience assessing regulatory impacts on compliance programs</li><li>Knowledge of investment management practices and strategies, particularly within the alternative and digital assets space</li><li>Leader with ability to navigate and influence across the organization</li><li>Outstanding analytical and problem-solving skills evidencing the ability to think and act strategically</li><li>Shown success in collaborative leadership and working with executive leaders and internal business partners</li></ul>The Skills You Bring<ul><li>You demonstrate risk management knowledge and experience, including risk assessment and control evaluation,</li><li>You show critical thinking by approaching work with an open mind and sense of creativity, and challenging current practices and recommending improvements to mitigate risks and drive positive change</li><li>You are a change agent for organizational transformation efforts. </li><li>You work comfortably in a fast-paced and dynamic environment handling multiple projects simultaneously with minimal day-to-day supervision with the ability to prioritize and shift focus quickly based on risk/business need</li><li>You communicate clearly, concisely and impactfully to influence others</li><li>You are decisive and take action to seek solutions</li><li>You can assess information from multiple angles and break down complex information into concepts and data to drive insights and action</li></ul>The Value You Deliver<ul><li>Continuously analyzing and assessing the risk profile of the businesses the CoE supports</li><li>Consistently review and maintain the control inventory and managing overlap with other compliance programs to promote a philosophy of test once, leverage multiple times</li><li>Mentor team members to improve their performance, knowledge, and expertise </li><li>Proactively managing risks and responding to emerging issues</li><li>Developing innovative solutions and influencing meaningful outcomes</li><li>Serving as a trusted advisor to the business</li><li>Collaborating to achieve the best results for the team and Fidelity</li><li>Establishing positive relationships across multiple businesses within Fidelity</li></ul>The base salary range for this position is $100,000-$169,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h2>Certifications:</h2>Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

Risk Management Director

<h2>Job Description:</h2>The Risk Assessment and Testing Center of Excellence (CoE) is seeking a passionate and hardworking professional to join the team! You will help drive efficiencies in the testing of controls supporting multiple compliance programs by minimizing redundancy and identifying innovative use cases for leveraging testing. You will personify the Fidelity Leadership Principle 'Thinks and Works across Fidelity' by collaborating with multiple Business Units, Risk, and Compliance groups.The Senior Risk Manager RoleWe have set standards for performing risk assessments &amp; controls testing and assessing the adequacy and effectiveness of controls, compliance, and governance processes. This position within the CoE team is accountable for maintaining relationships with senior business leaders, leading all aspects of the timely execution of high-quality risk assessments, testing controls, identifying, and mitigating key risks, reporting key performance indicators, and driving innovation. The Senior Risk Manager will also play a key role in leading team initiatives!The Expertise You Have<ul><li>Bachelors' Degree or equivalent with 7+ years of experience in financial services</li><li>Prior experience in financial services, risk management, audit, or compliance</li><li>Deep understanding of regulatory requirements applicable to registered investment advisers and registered investment companies</li><li>Understanding of alternative investment products, such as direct lending, crypto, and real estate preferred</li><li>Knowledge of investment management practices and strategies, particularly within the alternative or digital assets space a plus.</li><li>Confirmed problem solving, analytical, organizational, and project management skills</li><li>Demonstrated ability to lead working groups and maintain collaborative, working relationships internally with business partners</li><li>Thrive in a dynamic organization where priorities shift to respond to business needs</li><li>Advanced skills in Microsoft Office suite of applications, including Visio, Excel, and PowerPoint</li></ul>The Skills You Bring<ul><li>You are accountable for delivering high quality results in an accurate and timely manner</li><li>You are skilled in documenting and maintaining end-to-end process flows</li><li>You are a strategic problem-solver who approaches work with an open mind and sense of creativity by challenging current practices and recommending improvements to mitigate risks and drive positive change</li><li>You possess the ability to build strong and expansive working relationships with internal business partners to inspire change, improve the efficiency and effectiveness of risk management processes</li><li>You have excellent verbal and written communication skills</li></ul>The Value You Deliver<ul><li>Conduct in-depth risk assessments and promote a strong control environment by documenting robust risk and control statements, identifying potential regulatory gaps, and making sound recommendations for improvement</li><li>Produce working papers that are thorough and succinctly articulate the results of control testing</li><li>Work simultaneously on multiple projects and shift accordingly as priorities change</li><li>Builds strong and inclusive working relationships, in person and virtually, with business partners and colleagues</li><li>Adaptable to new information, changing business priorities, input from others, and lessons learned</li><li>Participate in initiatives to improve existing processes within the Risk team and champion an inclusive team environment</li></ul>The base salary range for this position is $81,000-$137,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h2>Certifications:</h2>Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

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