Analyst - Data Science

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Colleague Services (CS) organization within the Colleague Experience Group (also known as Human Resources) at American Express plays a critical role in providing the best-in-class services, capabilities, data, and insights that enable a great colleague experience. The organization builds and evolves crucial products and services to enable the Colleague Experience Group (CEG) and the business. The CS organization handles the ecosystem of CEG products, processes, platforms, applications, third party partners, colleague insights and reporting, and colleague-related risk, compliance, and governance.

We are seeking a colleague with strong quantitative statistics training and a passion for data-backed decisions. This role will require the successful candidate to address intellectual challenges and innovate to establish the future of Colleague Insights Data Science team primarily focusing on colleague scorecard, employee retention, collaboration, inclusion & diversity metrics, and key talent.

How will you make an impact in this role?

• Gather, sanitize, and preprocess extensive datasets from various sources, and perform exploratory data analysis.
• Develop predictive modeling that will enable colleague retention and growing diverse representation.
• Develop and maintain dashboards, reports and visualizations to communicate key findings and insights to stakeholders to enable data-driven decision-making.
• Excellent problem-solving, communication, and project management skills; including the ability to handle multiple tasks simultaneously in a fast-paced environment.
• Collaborate with cross-functional teams to comprehend business challenges and generate data-driven solutions.
• Support ad-hoc analysis requests and special projects as needed, demonstrating flexibility and adaptability with addressing evolving business needs.

Minimum Qualifications

• Bachelor’s or Master’s degree in Statistics, Economics, Mathematics, Engineering or related analytical field
• 1-2 years of experience using quantitative analysis and statistical modelling
• Proficiency in data manipulation and analysis using SQL, Python, R or the equivalent
• Understanding of statistical and experimentation concepts such as distributions, regression, confidence, correlation, significance, P-value, T-tests, etc
• Experience with data visualization tools (Tableau, PowerBI, matplotlib, etc.), with strong ability to communicate complex findings effectively

Preferred Qualifications

• 2+ years of experience using analytics to solve business problems in complex organizations
• Machine Learning/Artificial Intelligence, Expertise in Coding, Supervised and Unsupervised Techniques
• People Analytics experience /HR data
• 2+ years of programming experience in Python, R, SQL, Hive
• 2+ years of experience in Tableau, Power BI
• Proven experience communicating results to technical and non-technical audience

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue 
visa sponsorship for these positions.