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Position: Account Executive - CloudHealth Job Description: Arrow is seeking seeking a CloudHealth Account Executive to drive sales and build strong relationships with top-tier global companies, leveraging Arrow's CloudHealth value proposition and comprehensive capabilities. Your role will involve crafting compelling proposals for C-level decision-makers, executing strategic account plans, and recruit a robust clientele to exceed annual targets within you designated territory. There are 3 openings for this position that will represent each out of territories (East, Central, West). What You'll Be Doing: <ul><li>Demonstrated ability to deliver compelling value-based proposals to C-level/senior management decision makers selling Arrow's value proposition and vast capabilities.</li><li>Execute account strategies to meet or exceed annual and quarterly targets, along with major business objectives.</li><li>Establish funnel of opportunities both with the customer themselves and/or partners that are servicing this customer and looking for optimization of cloud spend. Articulate status of opportunities at all times, while also being able to identify size and scope of opportunities</li><li>Have a thorough understanding of the client's needs, client's design and production partners, and the client's decision-making hierarchy to proactively assess, clarify, and validate customer needs on an ongoing basis.</li><li>Lead a strategic account planning process that develops and manages mutual performance objectives, financial targets, and critical milestones.</li><li>Utilize relationships within assigned territory to grow sales and profits within assigned account(s).</li><li>Build strong relationships with clients in order to best service the CloudHealth product lines and deliver new sales through Partner RTM's.</li><li>Develop relationships with key personnel in sourcing, marketing, product development, manufacturing, purchasing, and engineering at the client(s) to uncover additional opportunities to service the client(s) and referenced suppliers.</li><li>Plan, manage and oversee all the RFQ's including delivery of proposal to client(s).</li><li>Ensure that all RFQ activities and strategies are well established, communicated, addressed, and agreed upon within Arrow guidelines, policies, and procedures. Directly participate in the review and negotiation of significant contracts.</li><li>Direct cross-functional Arrow personnel; including sales support, operations, and management resources, to meet account objectives and client's expectations.</li><li>Clearly articulate (and escalate real-time, as needed) client(s) needs and objectives, along with industry cloud trends to Arrow CloudHealth leadership Revenue of accounts are 300M minimum. Some can go up to 1B</li><li>The target accounts that these AE's will need to recruit and manage are the top 100 global companies.</li></ul> What We Are Looking For: <ul><li>The individuals who are successful in this role have 15-20+ years of sales and/or leadership experience, along with many connections. They must be able to get to the decision-makers in the C-suite at these accounts and then influence and negotiate. Is recognized as an expert within the organization, both within and beyond own function</li><li>Have an in-depth, comprehensive understanding of CloudHealth's market share at the account, the top competitor's market share in the account, and can identify the type of business each competitor is supporting and why.</li><li>Anticipates internal and/or external business challenges and/or regulatory issues; recommends process, product or service improvements</li><li>Solves unique and complex problems that have a broad impact on the business</li><li>Contributes to the development of functional strategy</li><li>Understand the Public Cloud space and has relationships within the hyperscalers</li><li>Operates with no supervision in a complex environment</li><li>Ability to travel at least 35% of the time</li></ul> What's In It For You : At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package. <ul><li>Medical, Dental, Vision Insurance</li><li>401k, With Matching Contributions</li><li>Short-Term/Long-Term Disability Insurance</li><li>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</li><li>Paid Time Off (including sick, holiday, vacation, etc.)</li><li>Tuition Reimbursement</li><li>Growth Opportunities</li><li>And more!</li></ul> Annual Hiring Range/Hourly Rate: $205,000 - $250,000 OTE Location: US-CO-Colorado (Remote Employees) Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion. Time Type: Full time Job Category: Sales EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

Arrow Electronics

Account Executive - CloudHealth

Position: Strategic Partner Channel Manager - Lenovo Job Description: The Arrow Strategic Partner Channel Manager will be responsible for selling the Lenovo product line through the distribution channel, nationally for Arrow's Enterprise Computing Solution (ECS) group of Arrow Electronics. Enterprise Computing Solutions | Arrow ECS NA What you will be doing <ul><li>Responsible for the day-to-day sales support and customer service activities for assigned accounts, territory, and product(s).</li><li>Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts and rebuilding of underpenetrated and neglected relationships with Arrow customers.</li><li>This position will call on customers, provide product information, and follow-up on quotes to close business for Arrow. Identifies, enables, and develops high-potential and non-repeat partners. Determines and understands customers' requirements for Arrow product offerings and services.</li><li>Translates products and promotions into benefits for a customer. Provides alternative products and solutions.</li><li>Serves as a liaison between Arrow's internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers.</li><li>Demonstrates a proactive approach and sense of urgency on our customers' behalf, anticipates our customers' requirements and communicates efforts in a timely and effective manner. </li><li>Demand Generation and Customer Opportunity Support: Drives sales growth through new customer rebuilding of underpenetrated and neglected relationships.</li><li>Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts. Identifies, enables, and develops high-potential and non-repeat partners.</li><li>Generates leads and follows-up on leads obtained through suppliers and Arrow internal sources. Qualifies prospects, analyzes sales potential, and then prioritizes high-return opportunities for further attention/investment. </li><li>Leverages Arrow and vendor programs and promotions to progress a transaction through the sales cycle.</li></ul> What we are looking for <ul><li>Bachelor's degree with at least 5 years of relevant experience.</li><li>Experience selling Lenovo products to channel partners is preferred.</li><li>In depth knowledge and experience selling IT products through the distribution channel.</li><li>Enterprise level IT and Services sales success focused on Margin.</li><li>Strong Consultative level Services Sales experience.</li><li>Ability to solve complex problems; takes a new perspective, uses existing solutions.</li><li>Strong SF.com proficiency and Forecasting accuracy.</li><li>Strong work ethic and proven track record in a KPI based Sales Model.</li><li>Field Sales experience</li><li>Partner Recruitment experience</li></ul> What's In It For You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. <ul><li>Medical, Dental, Vision Insurance</li><li>401k, With Matching Contributions</li><li>Short-Term/Long-Term Disability Insurance</li><li>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</li><li>Paid Time Off (including sick, holiday, vacation, etc.)</li><li>Tuition Reimbursement</li><li>Growth Opportunities</li><li>And more!</li></ul> Annual Hiring Range/Hourly Rate: $112,400.00 - $135,302.73 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-CO-Colorado (Remote Employees) Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion. Time Type: Full time Job Category: Sales EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

Strategic Partner Channel Manager - Lenovo

Position: VMWare Cloud Channel Manager Job Description: The VMware Cloud Channel Manager will be responsible for selling the VMware Cloud product line through the distribution channel, nationally for Arrow's Enterprise Computing Solution (ECS) group. Enterprise Computing Solutions | Arrow ECS NA What You'll Be Doing: <ul><li>Focuses on growing and developing new business, proactively calling and engaging partners to grow sales for assigned accounts and rebuilding or under penetrated and neglected relationships with Arrow customers.</li><li>Focuses on growing and develops new business; proactively calls and engages partners to grow sales for assigned accounts. This position will call on partners; provide product information, and follow-up on quotes to close business for Arrow. Identifies, enables and develops high-potential and non-repeat partners.</li><li>Determines and understands customers' requirements for Arrow product offerings and services. Translates products and promotions into benefits for a customer. Provides alternative products and solutions. Serves as a liaison between Arrow's internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers' behalf, anticipates our customers' requirements and communicates efforts in a timely and effective manner.</li><li>Leverages Arrow and vendor programs and promotions to progress a transaction through the sales cycle. Manages vendor special pricing programs including submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc.) to address issues. May use resources such as salesforce.com to accomplish job duties.</li><li>Quote and Order Preparation: Processes quotes for specified customers and/or quote revisions for mass price changes, program changes or part changes. Prepare orders, from quote work if applicable, for submission based on receipt of the customers' purchase orders ensuring that all required information for accurate processing is included.</li></ul> What We're Looking For: <ul><li>In-depth knowledge and experience of the VMware Cloud</li><li>Solves complex problems; takes a new perspective using existing solutions</li><li>Works independently; receives minimal guidance</li><li>Acts as a resource for colleagues with less experience</li><li>Uses best practices and knowledge of internal or external business issues to improve products/services or processes</li><li>Typically resolves complex problems or problems where precedent may not exist</li><li>Often leads the work of project teams; may formally train junior staff</li><li>Works independently</li><li>Ability to travel at least 35% of the time</li></ul> Education &amp; Experience Requirements: <ul><li>Typically requires a minimum of 10-15 years of related experience with a 4 year degree; or 6 years and an advanced degree; or equivalent experience.</li></ul> What's In It For You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package (<a href="http://benefits.arrow.com" target="_blank">http://benefits.arrow.com</a>) <ul><li>Medical, Dental, Vision Insurance</li><li>401k, With Matching Contributions</li><li>Short-Term/Long-Term Disability Insurance</li><li>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</li><li>Paid Time Off (including sick, holiday, vacation, etc.)</li><li>Tuition Reimbursement</li><li>Growth Opportunities</li><li>And more!</li></ul> Annual Hiring Range/Hourly Rate: $134,900.00 - $175,453.52 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-CO-Colorado (Remote Employees) Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion. Time Type: Full time Job Category: Sales EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

VMWare Cloud Channel Manager

Position: VMWare Cloud Solutions Architect Job Description: As a VMWare Cloud Solution Architect, you will be supporting Arrow's Cloud Solutions sales team, Arrow Sales and their client accounts in a pre-sales and delivery role in the area of Cloud Assessments. You will be the delivery vehicle to deliver cloud assessments through our channel ecosystem. This position is responsible for supporting our reseller community in delivering cloud assessments to their end customers. Our resellers will look to you as a trusted advisor for these technologies and to be an expert in cloud services. You bring your passion for cloud technology and customer-focused personality. What You Will Be Doing: <ul><li>Participate in client meetings, leading the consultative sales process to identify and understand client needs</li><li>Performs cloud assessments utilizing the assessment tools in Arrow's toolkit and lead the discussions between Arrow's cloud partners and internal sales teams to develop a solution that address the client needs</li><li>Develop quotes and statements of work for complex assessments</li><li>Present assessment results to clients, supported by appropriate business justifications and ROI</li><li>Maintain client account relationships over time to continue to respond to inquiries, provide advice, and identify new opportunities</li><li>Achieve and maintain technical certifications to demonstrate competency in required technical skills</li><li>Assist sales in the reporting of activities, pipeline and forecasting of assessment services revenue within assigned accounts</li><li>This position will require travel (</li></ul> What We Are Looking For: <ul><li>Expertise in hybrid cloud architecture.</li><li>Expertise in developing and selling hybrid cloud solutions.</li><li>Experience in performing cloud assessments utilizing at least one of the following providers: (IBM Gravitant, AtaData, RISC Networks, CliQr, Cloudamize, Burstorm, CludGenera, CloudCruiser or another leading assessment tool)</li><li>Experience working in the channel with VARs and/or MSPs</li><li>Understanding of the technology stack to include OS, DB, middleware, application layer, virtualization and cloud technologies</li><li>Positive attitude towards customer service at all times</li><li>Excellent verbal &amp; written communication skills Proficient in the use of a consultative solution selling methodology Ability to communicate technical concepts to a diverse client audience - from system administrators to CIOs</li><li>Ability to create high-quality Presentations, Proposals, Statements of Work, and Assessment deliverables</li><li>Self-motivated, proactive, and thrive working in an environment with limited supervision</li><li>Works well in a team with sales and other technical associates, assuming a leadership role when appropriate</li><li>Ability to manage workload in the midst of shifting priorities and challenging deadlines</li></ul> Experience &amp; Qualifications: Bachelors (4-year) degree in a technical major (engineering or computer science) required 3+ years of presales technical (Solution Architect) and/or 5+ years of hands-on integration and consulting experience. Current, valid technical certifications are highly desired What's In It For You : At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package. <ul><li>Medical, Dental, Vision Insurance</li><li>401k, With Matching Contributions</li><li>Short-Term/Long-Term Disability Insurance</li><li>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</li><li>Paid Time Off (including sick, holiday, vacation, etc.)</li><li>Tuition Reimbursement</li><li>Growth Opportunities</li><li>And more!</li></ul> Annual Hiring Range/Hourly Rate: $134,900.00 - $175,450.00 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-CO-Colorado (Remote Employees) Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion. Time Type: Full time Job Category: Sales EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

VMWare Cloud Solutions Architect

<h4>Business Development Manager</h4>Territory Location(s): Chicago, IL, Bradley, IL, to Crestwood, IL<h4>Opportunity to earn up to $85,000 - $100,000 a year (or more), with&nbsp;uncapped commissions!</h4>We offer a $65,000 base salary with a commission plan that allows you the freedom to exceed quota! &nbsp;(*See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers.&nbsp;Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;The Business Development Manager (BDM) is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing RCN the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units), in Chicago and other neighboring towns. Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers.A Day in the Life of the Business Development Manager:<ul><li>Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers&nbsp;&nbsp;</li><li>Source leads for new build opportunities</li><li>Build relationships with real estate developers and property management firms</li><li>Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle</li><li>Implement successful strategies to drive expansion of “on-net” commercial buildings in existing and new markets</li><li>Target, identify and develop strategic revenue-producing partnerships and alliances</li><li>Evaluate and support business development opportunities identified by our Enterprise sales channel</li><li>Develop market analysis and business case to support expansion opportunities</li><li>Build relationships with strategic partners and organizations</li><li>Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads</li><li>Be aware of ALL new leads, market developments and potential target buildings, current or future. This will include (but not limited to) the following activities:</li><ul><li>Business District walkthroughs</li><li>Initiating and attending networking events</li><li>General up to date knowledge of MTU market within territory</li></ul><li>Attend various business and association functions within territory, including some evening events</li><li>Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours</li><li>Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and</li><li>Complete all paperwork and agreements accurately, legibly and thoroughly</li><li>Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications</li><li>Provide exceptional customer service at all times</li><li>Manage CRM systems, process, and quality of data</li><li>Produce CRM output reports as requested by management</li><li>Maintain updated sales funnel records, logging notes, contact information &amp; activities</li><li>Project a professional business manner and operate with a high degree of integrity</li></ul><ul><li>Other duties as assigned</li></ul>What You Bring to the Table:<ul><li>Three to five years in an outside sales or customer service environment managing business accounts&nbsp;</li><li>Account Management experience is required</li><li>Sales experience in real-estate or telecommunications or related industries preferred</li><li>Experience working with realtors and property management firms is also preferred</li><li>Exceptional business acumen</li><li>Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available</li><li>Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook</li><li>Ability to work with and manage CRM systems</li><li>Must be able to work independently with minimal supervision</li><li>Excellent detail orientation and follow through skills</li><li>Strong discretionary skills; this position will have access to information of a confidential nature</li><li>Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses</li><li>Proven ability to coordinate across broad teams including marketing, operations, sales, and finance</li><li>Proven ability to conduct complex contract negotiations</li><li>Proven results in developing a channel and exceeding sales organizational objectives</li><li>Understanding of fiber optic data and telecommunications solutions in CLEC business</li><li>Possess a valid driver’s license with a satisfactory driving record per the Company’s Vehicle Driving Policy</li></ul>Education and Certifications:<ul><li>High school diploma or equivalent is required</li><li>College degree in business, project management, or related field is preferred</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization (**PTO/Vacation is specific to our West region and could vary within other geographical regions.)</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave based on state and local ordinance (**Sick leave is specific to our West region and could vary within other geographical regions.)</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Base Salary: The base salary range in the state of Illinois for this position is $65,000, plus opportunities for bonus, benefits and commission. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to IL and may not be applicable to other locations.*Commission component:&nbsp;Targeted commissions at full attainment are $20,000 to $35,000 annually.&nbsp;Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.<h4>Our Mission Statement:</h4><h4>* Take care of our customers</h4><h4>* Take care of each other</h4><h4>* Do what we say we are going to do</h4><h4>* Have fun</h4>Diverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Business Development Manager

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Job Summary The Voice Account Manager “VAM” is responsible for ensuring a positive customer experience for new customers during the post sales implementation of Unified Communication services. Through alignment with assigned sales leader in the region, the VAM facilitates onboarding and customer education for assigned customers to ensure a positive customer experience.Duties and Responsibilities <ul><li>Serve in market to facilitate onboarding and refresher training for mid-sized customers</li><li>Facilitates prioritization of local onboarding through coordination with Market Sales leaders</li><li>Coordinates with Voice Implementation Manager to help guide positive customer journey through post sales process</li><li>Educates assigned customers on network readiness and coordinates with implementation to ensure the use of the LAN Readiness Checklist and supporting software</li><li>Directly conducts customer onboarding both virtually via web conferencing and in-person onsite for customer deployments</li><li>Maintains tracking of completed tasks to validate acceleration of Hosted Voice revenue in market</li><li>Adhere to schedules, guidelines, and requirements in accordance with the organization's product rules while demonstrating the ability to manage priorities.</li><li>Coordinates with Hosted Voice Specialist to ensure effectiveness of customer onboarding materials such as: Tutorials, Presentations, Guides, and Checklists</li><li>Serve as secondary interface with customer for post installation configuration changes and training needs in support of assigned Hosted Voice deployments in designated market</li><li>Completes discovery and demo for customer in coordination with assigned sales engineer on an Individual Case Basis</li><li>Other duties as assigned</li></ul>Requirements/Qualifications Education: High school diploma or equivalent; Bachelor's Degree preferredExperience:<ul><li>3 years’ experience in Technical Support, Customer Onboarding or Related supporting voice service deployments</li><li>Experience creating and maintaining customer facing onboarding and training materials</li></ul>Knowledge, Skills and Abilities: <ul><li>Must have technical aptitude and ability to learn quickly to stay up to date on latest technologies</li><li>Strong internal and external stakeholder management skills needed to leverage cross-functional departments to ensure successful onboarding experience</li><li>Proven ability to communicate technical information to both non-technical and technical customers both verbally and in writing</li><li>Travel up to 50%</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionsBase Salary: The base salary range in California for this position is $55,000 - $75,000, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to California and may not be applicable to other locations.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Voice Account Manager

Position Name Network Engineer LeadAstound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Where you will work: This position will be based out of Astound’s Long Island City, NY office.A Day in the Life of the Network Engineer Lead:<ul><li>Supports the Sales Engineer with daily functions as needed</li><li>Supports the Project Manager with daily functions and provide updates as needed</li><li>Designs fiber-based solutions for DIA, Voice, Point to Point, Network Upgrades etc.</li><li>Prepare Project Management Packages for Enterprise installations</li><li>Maintain, review and update Enterprise Survey Database (Sugar) and Prepare BOM’s and SOW’s</li><li>Participate in corporate and local engineering initiatives and projects, including product development, vendor and equipment evaluation</li><li>Performs back-office tasks as needed to properly provision and document deployed network elements</li><li>Assists with transport and other communications platforms</li><li>Performs back-office tasks as needed to properly provision and document the deployment of network elements in circuit management database</li><li>Strong record keeping abilities for as builds</li><li>Perform site survey walkouts as necessary</li><li>Provide necessary technical support to customers as needed and where appropriate</li><li>Perform other duties and responsibilities as assigned</li></ul>What You Bring to the Table: Experience<ul><li>Minimum 2-5 years’ experience with Ethernet, IT, routers and switches</li><li>Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Outlook)</li><li>Knowledge of IP addressing, IP subnetting, Ethernet switching and routing.</li><li>Experience with T1 and PRI testing and troubleshooting</li><li>Ability to interpret network design maps, CAD designs</li><li>Experience with CAD and VISIO</li><li>Strong computer skills and working knowledge of databases preferred</li><li>Manual skills including wall and rack mounting equipment, Ethernet and T1 cable construction and 25-pair cable termination</li><li>Cisco, Telco Systems and AdTran equipment experience</li></ul>Knowledge, Skills, and Abilities<ul><li>Demonstrate analytical skills, customer service skills, self-motivation and detail oriented with a high degree of accuracy</li><li>Demonstrate ability to work independently as well as within a team environment</li><li>Demonstrate ability to quickly adapt to change</li><li>Strong verbal and written communication skills with the ability to be concise and proactive</li><li>Good listening skills</li><li>Strong analytical and problem-solving skills with a demonstrated ability to identify root cause and effectively apply short term and long-term solutions</li><li>Demonstrate ability to effectively work through conflict and tight deadlines</li><li>Demonstrate ability to openly provide constructive feedback with options for solutions</li><li>Demonstrate ability to manage time effectively in order to meet multiple timelines</li><li>Demonstrate ability to provide results without sacrificing business relationships</li></ul>Education and Certifications:<ul><li>Engineering Degree preferred</li><li>CISCO Certifications a plus</li><li>Other Technical Certifications a plus</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program *Benefits listed above are for regular full-time positions The base salary in New York for this position is $75,000-85,000 annually plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to New York and may not be applicable to other locations.</li></ul>Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

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