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Salary Range:&nbsp;&nbsp;$88,854.00&nbsp;(Min.) -&nbsp;$115,509.00&nbsp;(Mid.) -&nbsp;$142,166.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Clinical Data Analyst III supports Healthcare metrics, quality and process improvement activities by producing healthcare outcome measurements that are used for internal and external reporting, the tasks including data quality assurance, process programming, specification documentation and report developing.The Clinical Data Analyst III designs, develops, and generates production and similar reports that may evolve into complex data analysis/data integration projects that this individual may be responsible for maintaining. The complex data analysis/integration projects are those, which may require periodic maintenance on a weekly, monthly, quarterly, biannual, or annual basis. This position works with Information Systems analysts when ongoing reports can be accurately transferred for production. The Clinical Data Analyst III interprets and documents both written and verbal specifications. This position takes basic instructions or specifications and interviews with the client for complete details sufficient for writing data queries based for ad hoc and ongoing health care measures. This position must comprehend the relationships between the field elements in encounters and claims, membership, and provider databases. This position supports the functions related to quality improvement activities inclusive of quarterly reports that demonstrate health care outcomes in comparison to targets or national averages/percentiles published by recognized organizations such as National Committee for Quality Assurance (NCQA) and Center for Disease Control (CDC).&nbsp; Acts as a Subject Matter Expert, serves as a resource and mentor for other staff.<h4>Duties</h4>Design, develop and maintain complex ongoing data projects. Design, develop, and generate ad hoc/production reports. Produce automatic, robust, timely and accurate results based on client specifications and as allowed by available resources. Produce complete documentation, QC reports and periodic results as scheduled. Identify and create work-around to generate valid results that meet the intent of the client's specifications.&nbsp;&nbsp; Investigate and document organizational data flow and sources. Provide thorough documentation regarding current 1) data sources 2) data flow 3) current process and procedures to code, group, QC, link and seed the data. Develop automatic, robust and sharable Statistical Analysis System (SAS) or Structured Query Language (SQL) procedures and programs towards building a comprehensive clinical data repository.Develop analytical programs, databases, routine procedures using SAS or SQL programming language. Create work tools that facilitate tasks by reducing paperwork and errors. Document assumptions, specification in a clear and sharable fashion.Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the project’s/program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed.&nbsp; Educate/Tutor clients/junior staff on maintenance/usage of database/solutions designed. Educate/Tutor junior staff on data/business knowledge and technical skills.Communicate with stakeholders/clients/collaborators regarding project details and plans.Perform other duties as assigned.<h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree in Public Health or Related Field<h4>Experience</h4>Required:At least 4 years of experience in designing, developing, generating and analyzing ad hoc/production reports in Healthcare/Managed Care setting.Preferred:Experience as a Clinical Data Analyst.<h4>Skills</h4>Required:Must be able to apply and/or develop technical specifications for health care measures such as those used by National Committee for Quality Assurance (NCQA), HEDIS, Centers for Medicare and Medicaid Services (CMS), and State. Must demonstrate advanced SQL and/or SAS skills in developing programs and procedures for analytics and quality assurance.Must be able to present data in a format that is appropriate for analysis. This includes the ability to determine select the correct information for calculating basic rates, table configuration, and graphical presentations. Must demonstrate an aptitude in learning and expanding abilities to use new applications with basic training.Must be a self-starter and can multi-task and can take charge of assigned projects.Must be able to make recommendations to the clients that demonstrate strengths and limitations of the organization's ability to meet the request.Preferred:Working knowledge of SAS Proc SQL, SAS Macro and database related SAS skills are highly preferred.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4>Statistical Analysis System (SAS) CertificationCertified Healthcare Data Analyst (CHDA)<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Dept Specific:Health Equity:&nbsp; This position is located in the Health Equity department. It supports the short and long term operational and L.A. Care’s Health Equity and Disparities Mitigation initiatives. This role will develop, enhance, and health and social service needs (food, housing, care management) information and models that will have an impact on vulnerable communities. Through the application of data analytics and analyzing various data sources, this role will work to deliver valuable insights and recommendations to improve health equity and reduce health disparities.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Public Health, Clinic, Equity, Medicaid, Medicare, Healthcare, Finance

L.A. Care Health Plan

Clinical Data Analyst III (Tableau, SQL)

<dt><h4>Description</h4></dt>IT Support Specialist 2(2 Positions Available)District 4 Public Health301 Main StreetLaGrange, GA 30240Under general supervision, provides information system user support on a continuing basis either by phone or site visit. Analyzes, designs, and implements software modifications to meet users' needs. Evaluates and troubleshoots user problems, procedures, and requirements to streamline business processes. Provides support and installation of network, control, and data access equipment and troubleshooting of software and hardware systems. May develop and conduct training programs for software/hardware users.All District 4 Public Health, County BOH employees are deemed essential employees in the event of an emergency. As such, you may be called on to participate in an event not limited to but including, staffing a shelter, a Specimen Point of Collection Site (SPOC) and/or Point of Dispensing site (POD). When you are called on to participate, you are expected and it will be a part of your job requirement to participate, whether the emergency occurs during or outside regular work hours.<dt><h4>Job Responsibilities</h4></dt><ul><li>Provides quality customer service to all customers</li><li>Designs, configures, and tests computer hardware, networking software, and operating system software</li><li>Diagnoses hardware and software problems and replace defective components</li><li>Escalates problems to vendor and/or developer for advanced debugging or software correction</li><li>Evaluates new technologies or solutions to improve service and efficiency of systems</li><li>Monitors network performance to determine whether adjustments need to be made for future changes</li><li>Operates consoles to monitor performance of the computer systems and networks, and to coordinate computer network access and use</li><li>Performs data backups and disaster recovery operations</li><li>Performs routine network startup and shutdown procedures and maintain control records</li><li>Plans, coordinates, and implements network security measures to protect data, software, and hardware</li><li>Prepares user instructions and documentation for the installation and operation of software and software upgrades</li><li>Performs necessary maintenance to support network availability</li><li>Must be able to travel in a 12-county region</li><li>Participates in necessary Emergency Preparedness, as directed by manager</li></ul><dt><h4>Minimum Qualifications</h4></dt>IT Support Specialist 2 – (Annual Salary - $42,000)High school diploma or GED AND Six months of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area<dt><h4>Additional Information</h4></dt>Preferred Qualifications:&nbsp; &nbsp;<ul><li>Experience with VolP phone systems</li><li>Basic Network Troubleshooting skills</li><li>Strong analytical skills</li><li>Technical understanding of networked data</li><li>Hyper-V or VMware</li><li>Meraki Firewalls</li><li>Experience creating and editing Group Policy Objects</li><li>Microsoft Server 2012 or 2016, and proficient Microsoft Office Skills</li></ul>Benefits for Full Time Eligible Employees<ul><li>13 Paid Holidays</li><li>Generous Leave Package</li><li>Employees Retirement System</li><li>Health Insurance</li><li>Dental Insurance</li><li>Vision Insurance</li><li>Health Care Spending Account</li><li>Dependent Care Spending Account</li><li>Life Insurance</li><li>AD&amp;D Insurance</li><li>Disability Insurance</li><li>Legal Insurance</li><li>Long-Term Care Insurance</li><li>Specified Illness</li><li>Deferred Compensation (401K &amp; 457 Plans)</li><li>Atlanta Postal Credit Union</li></ul>For more information on the State of Georgia Benefits visit -<a href="http://team.georgia.gov/" target="_blank">http://team.georgia.gov/</a>Additional Perks<ul><li>A supportive and rewarding work environment</li><li>Physical Activity Breaks</li><li>Worksite Wellness Program</li><li>Employee Assistance Program</li></ul>To learn more about District 4 Public Health visit -&nbsp;<a href="https://www.district4health.org/" target="_blank">https://www.district4health.org/</a>Due to the volume of applications received, we are unable to provide information on application status by phone or email. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.*District 4 is an Equal Opportunity Employer* &nbsp;The State will not unlawfully consider an applicant's race, color, national origin, religion, age, disability, sex, genetic information, political affiliation, protected uniformed service, or other legally protected category when making selections.Applicants chosen for employment will be subject to the followingCriminal Background Check/FingerprintingReference Checks &amp; Immunizations RequiredFor more information about Public Health:Click HERE for VideoWho we are.&nbsp;We protect lives.The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.What we offer.As a member of the&nbsp;Georgia Department of Public Health&nbsp;team, you will join a passionate group of individuals who are dedicated to making an impact. &nbsp;No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:<ul><li>Make a Professional Impact&nbsp;– Build your career where it matters and protect lives in the community where you live, work, and play</li><li>Enjoy Workplace Flexibility&nbsp;– Experience flexibility in how you work so you can be your best self for you and Georgia Residents</li><li>Work with&nbsp;a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths</li><li>Achieve Career Longevity&nbsp;– Countless opportunities for continuous learning/development that support a long-term career</li><li>Take Part in a Hands-on Working Culture&nbsp;– Unique culture of active engagement and problem-solving, no matter your role</li><li>Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you</li></ul>

IT Support Specialist 2

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. Why American Express?Global Merchant Services Technology is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year. If you like to challenge the status quo and desire to use best in class technology, it's time to join the GMST organization which strives for continuous innovation. Are you a change agent with a deep engineering passion to build outstanding products for merchants? If so, we are looking for an enthusiastic, driven, and forward-thinking Engineering Director to join us on our missionHow will you make an impact in this role?As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.Qualifications - <ul><li>Degree in computer science, computer engineering or a related field.</li><li>Minimum 3 years of software development experience in a professional environment working with Java technologies - Vertx, Spring, Spring Boot, RESTful micro services, Ignite, In-Memory Computing, Spark, PostgreSQL, Cassandra, Kafka, Yellowbrick (Apache Ignite is a plus) and RESTful API’s.</li><li>Hands-on experience with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.</li><li>Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.</li><li>Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.</li><li>Ability to debug basic software components and identify code defects for remediation.</li><li>Experience working in Agile or other rapid application development methods.</li><li>Proficient oral and written communication skills.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Java Engineer – Global Merchant Services Technology

<h4>Overview</h4>LMI is seeking a Network Engineer to be part of a team of Service Desk engineers supporting Army Contract Writing System (ACWS) and leadership within the Defense Integrated Business Systems (DIBS) Program Management Office and DIBS portfolio. This position involves network design, engineering, implementation, or operations/user support across the Army Contracting Enterprise. Activities include technical assistance, troubleshooting, and coordinating with internal teams or external vendors to maintain accessibility and availability of ACWS for users on the Appian platform. This position requires an active DoD Secret clearance. You must be a U.S. citizen.LMI is a consultancy dedicated to improving the business of government, drawing from deep expertise in advanced analytics, digital services, logistics, and management advisory services. LMI is a trusted third party to federal civilian and defense agencies, free of commercial and political bias. We distinguish ourselves as a force multiplier for our customers with our objective advice, collaborative engagement, data-driven analysis, and independent research. Our collegial and mission-focused environment supports a culture of continuous learning and development where employees are positioned to make a meaningful impact.We offer a generous compensation package with excellent benefits that start the first day of employment. Business casual dress, flex time, and tuition reimbursement are a few of our many work-life benefits available to our employees.<h4>Responsibilities</h4><ul><li>Provide technical support to the Army Contracting Enterprise (ACE) through Army Enterprise Service Desk cases, ensuring timely resolution and documentation of issues.</li><li>Provide on-call resolution for mission critical issues and document solutions within the case management system.</li><li>Coordinate with the ACE user community, which includes onboarding new users into applications, setting up user accounts, providing instruction, troubleshooting login issues, escalating connection problems, and managing the user service desk requests.</li><li>Perform a variety of basic user-problem analyses for the Service Desk; assist with monitoring the application systems and ensure prompt and appropriate responses to customer requests and issues.&nbsp;</li><li>Coordinate with the ACWS program’s internal teams, such as database administrators, DevOps leads, and quality assurance throughout the project lifecycle.</li><li>Collaborate with end-users and procurement system functional teams to understand ACE education requirements to support adoption of system enhancements and facilitate user training sessions.</li><li>Develop and deliver training materials and sessions on system functionality and best practices to end-users.</li><li>Understand how to navigate Appian support systems and resources.</li><li>Test, deploy, and maintain Appian applications. Develop and implement solutions to enhance ACE contract writing productivity, leveraging relevant tools and technologies.&nbsp;</li><li>Manage end-user hardware and software inventory throughout its lifecycle, ensuring accurate tracking, maintenance, and disposal procedures.</li><li>Participate in customer scrum events to provide progress status from the development team and pass on feedback/requests to the appropriate team member.</li><li>Develop and deliver self-service resources to identify and resolve issues independently and minimize ticket volume for the Service Desk team.</li><li>Manage, document, and participate in user events, including training, testing/evaluation sessions, user acceptance testing, and product review sessions.</li><li>Troubleshoot and diagnose software-related technical issues, including errors, bugs, performance issues, and data discrepancies.</li><li>Troubleshoot and resolve complex technical issues related to system functionality, performance, and integration.</li></ul><h4>Qualifications</h4><ul><li>Bachelor’s degree or higher with a curriculum or major field of study that provides substantial knowledge useful in system development and is closely related to the work detailed above and/or in computer science, information systems, engineering or mathematics–intensive discipline, or an applicable training certificate from an accredited training institution.</li><li>5+ years of experience with contract writing system enterprise implementations.</li><li>Knowledge of Appian platform application development, operations, maintenance, and interfacing systems, Appian experience and/or training preferred.</li><li>Advanced understanding of the Army Contracting Enterprise user community.</li><li>Ability to communicate effectively with technical, operational, and management audiences with broad and varied backgrounds.</li><li>Proficiency in troubleshooting software-related technical issues, utilizing diagnostic tools, logs, and debugging techniques.</li><li>Proficiency in troubleshooting technical issues, including configuration, integration, and performance problems.</li><li>Strong database design and development skills.</li><li>Experience with documentation development (SOPs, training aids, desk guides, etc.)</li><li>Understanding of Appian Cloud configuration and support processes.</li><li>Knowledge of Appian process/solution and infrastructure architecture including Appian in-memory KDB engines, sizing, scaling vertically/horizontally.</li><li>Familiarity with ITIL framework, IT service management processes, and incident management practices.</li><li>Understanding of DoD 8500 series, DoD Risk Management Framework (RMF), JF-HQ DoDIN and USCYBERCOM orders, and DISA guides (SRGs, STIGs)</li><li>Security Plus and ITIL certification preferred.</li><li>Active DoD Secret Clearance - U.S. Citizenship</li></ul>Target salary range: $95,348 - $167,812. Final compensation will be determined by a variety of factors including but not limited to your skills, experience, education, and/or certifications.The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.<h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

LMI Consulting, LLC

Network Engineer - Clearance Required

Reporting to the IT Director, the Computer Support Technician is primarily responsible for troubleshooting and resolving assigned technical issues. This role will provide outstanding internal customer service and technical support via email, in-person, and/or other communication platforms. The Technician is a customer-facing role that works in a fast-paced operational environment and is responsible for the initial triage and resolution of customer incidents or service requests and will be required to install, maintain, and troubleshoot software, hardware, peripherals, and equipment as well as analyze and fix software, hardware, and network-related problems reported by users. While not responsible for overall platform security, the Technician will contribute to platform security by following established procedures, maintaining the platform in compliance with established policies, and enforcing existing standards. The Technician will also be responsible for video conferencing equipment setup, troubleshooting, operation, and maintenance including audio systems, displays, and other miscellaneous AV –related conference room equipment or cabling.&nbsp;<h2>Essential Duties and Responsibilities</h2>Primary Duties<ul><li>Tier 1-2 tech support</li><li>Active Directory (Entra) user and device management/support</li><li>Microsoft 365 management/support</li><li>Google Workspace management/support</li><li>Inventory management and documentation</li></ul>Additional Responsibilities&nbsp;<ul><li>Respond to and resolve support requests/inquiries in a timely fashion utilizing established procedures and escalations.</li><li>Receive and document support requests/inquiries made to the IT Team via email, phone, walk-up, or other mechanisms, while logging and/or assigning those requests in our ticket management system.</li><li>Collaborate with the IT Team to manage/maintain device and platform security.</li><li>Collaborate with the IT Team to successfully complete projects on time.&nbsp;</li><li>Develop solutions addressing individual end-user problems and technical issues.</li><li>Collaborate with internal and external resources as necessary to achieve desired results.</li><li>Develop and maintain documentation including, but not limited to, inventory, standard operating procedures, equipment installation methodologies, project plans and environment configurations.</li><li>Provide timely and responsive support to end users in a courteous and professional manner.</li><li>Other duties as assigned.</li></ul><h2>Supervision Received and Exercised</h2>&nbsp;Position works under direct supervision of the Director, IT.&nbsp;<h2>Preferred Skills, Qualifications and Other Requirements</h2><ul><li>This role is technical:<ul><li>Ability to quickly learn new technologies; we frequently add new products and services to our environment.</li><li>Relevant industry-recognized certifications are a plus.</li><li>Experience with Microsoft 365 suite to include SharePoint, Exchange, and Azure Active Directory (Entra) is preferred, but not required.</li><li>Familiarity with common operating systems and software suites.</li></ul></li><li>This role also requires non-technical, interpersonal skills.<ul><li>Ability to provide consistently technical support in a patient and kind manner.</li><li>Ability to train users in new technologies and/or help them solve problems.</li><li>Excellent verbal, written, presentation and interpersonal skills.</li></ul></li><li>This role requires operational tempo and problem-solving skills:</li><li>Ability to independently assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.<ul><li>Extraordinary organizational and prioritization skills.</li><li>Ability to use good judgement to anticipate needs and complete tasks.</li><li>Initiative-taking with a strong work ethic.</li><li>Efficient at multitasking in a fast-paced and demanding environment.</li></ul></li><li>This role requires structure and attention to detail:<ul><li>Capable of accurately documenting activities performed in relevant systems using clear and detailed language.</li><li>Must be capable of consistently following established processes and work procedures for common, recurring tasks.</li><li>Capable of following instructions and responding well to directions.</li><li>Sensitive to deadlines and completes tasks on time.</li></ul></li><li>Must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.&nbsp;</li></ul><h2>Physical Requirements&nbsp;</h2>The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.<ul><li>While performing the duties of this job, the employee is regularly required to talk and hear.</li><li>Ability to access information using a computer for up to 4 hours at a time.</li><li>Requires sitting or standing at a desk for extended periods of time.</li><li>Requires mobility within the office.</li><li>Work will require occasional weekend and/or evening work, including on-call.</li></ul>Work Environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.Reasonable Accommodation.&nbsp;PIR will provide reasonable accommodation to the known physical or mental limitations of a qualified individual with a disability, unless doing so poses an undue hardship on the operation of the business.<h2>Equal Employment Opportunity, OSHA, and Harassment</h2>Public Interest Registry (PIR) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identification or genetics. In addition to federal law requirements, PIR complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfers, leaves of absence, compensation, and training.PIR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of PIR’s employees to perform their job duties may result in discipline up to and including discharge.PIR provides a workplace free from recognized hazards and complies with standards, rules and regulations issued under the OSH Act.

Public Interest Registry 

Computer Support Technician

At Cast &amp; Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks &amp; Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data &amp; reporting, and a host of creative tools.&nbsp; The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. &nbsp;We are a production’s best ally every step of the way. #OneCastOneCrewAbout Cast &amp; Crew&nbsp; We grew from a modest small business in 1976 to be the premiere provider of entertainment technology and solutions, staying true to our mission of modernizing content production and leading the digital transformation within the industry. Our cloud-based solutions and industry expertise help streamline the entire production lifecycle and have revolutionized how content is made. We now have a global workforce across a host of storied brands, spanning all areas of produced and live entertainment, from film, television, streaming, to advertising, live events, and short-form.&nbsp;Architect, Software EngineeringRegular Full-Time&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Position OverviewWhat if you could use your technology skills to develop a suite of products that revolutionize the back-office operations of the entertainment industry? Digital solutions covering Accounting &amp; Financials, Payroll &amp; HR, Metrics &amp; Insights, and Content &amp; Collaboration are designed to fuel creativity and help entertainment projects run as efficiently as possible. That's why we're looking for a talented Architect to join Cast and Crew on our journey to transform a historically manual workflow industry.We are seeking an experienced Software Engineering Architect with expertise in AI, event-driven architecture, microservices, and system integration. You will lead the design and development of scalable software systems from the ground up, leveraging modern technologies. Partnering with cross functional stakeholders, you will gather program requirements, perform architectural analysis, and create and design technical solutions supporting current and future business needs.If you’re a strong leader with proven experience evaluating industry best-of-class technical approaches—we have a spot for you on our team.Core Responsibilities<ul><li>Communicate progress, risks, and technical challenges to senior management and stakeholders, providing regular updates on product development initiatives.</li><li>Understands the company direction, goals, and industry competitive environment to determine and communicate how specific architectural decisions add value to the organization and to business.</li><li>Communicate and evangelize the overall technology strategy to many stakeholders</li><li>Work with engineering leadership to introduce and uphold state-of-the-art engineering standards, architectural governance, design patterns, and practices in a business friendly and sustainable manner</li><li>Architect event-driven systems and microservices for scalable solutions.</li><li>Participate in designing of AI-driven applications.</li><li>Integrate/consolidate complex systems across different platforms.</li><li>Cloud architecture expertise, particularly with AWS.</li><li>Develop solutions in .NET, Java, and Node.js environments.</li><li>Collaborate with cross-functional teams to ensure seamless implementation</li><li>Make informed technical decisions that support the product strategy.</li><li>Foster a collaborative environment, promoting effective communication and knowledge sharing among engineering teams and cross-functional departments.</li></ul>Key Qualifications<ul><li>Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.</li><li>10+ years experience in software engineering, leveraging Object-Oriented Programming fundamentals, Test Driven Development and Design principles Distributed Architectures</li><li>Proven experience in ground-up software design and architecture.</li><li>Expertise in event-driven design, microservices, and AI technologies.</li><li>Hands-on experience of AWS Cloud services.</li><li>Track record of anticipating technical problems that will fall out of major projects and designing solutions to overcome those problems.</li><li>Proven track record of distilling ambiguity to clarity and direction.</li><li>Demonstrated expertise with building and/or significantly improving large, business-critical systems involving stability, security, performance, and scalability.</li><li>Time-honed expertise with modern SaaS across the entire lifecycle: development, testing, staging, deploying, and monitoring.</li><li>Proficiency in .NET, Java, and Node.js.</li><li>Strong experience in RDMS and SQL.</li><li>Solid understanding of system integration techniques.</li><li>A passion for innovation, continuous learning, and keeping up with emerging technologies and industry trends.</li><li>Solid experience in event driven design paradigm using applications (Kafka, SQS, SNS etc.)</li><li>Proficient in designing, building, and deploying microservices-based applications.</li></ul>Special Work Conditions&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.</li></ul>Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location.The compensation range for this position is:$165,000—$175,000 USDBenefits&nbsp;Cast &amp; Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast &amp; Crew benefits are subject to eligibility requirements.&nbsp;Due to the high volume of applicants, it is likely that only shortlisted candidates will be contacted. &nbsp; CA residents: Your personal information may be collected in connection with certain services provided by Cast &amp; Crew or its affiliated companies.&nbsp; A summary of your California privacy rights can be found at: <a href="https://www.castandcrew.com/privacy-policy/" target="_blank">https://www.castandcrew.com/privacy-policy/</a> &nbsp;Cast &amp; Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Cast & Crew

Architect, Software Engineering

At Cast &amp; Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks &amp; Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data &amp; reporting, and a host of creative tools.&nbsp; The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. &nbsp;We are a production’s best ally every step of the way. #OneCastOneCrewAbout Cast &amp; Crew&nbsp; We grew from a modest small business in 1976 to be the premiere provider of entertainment technology and solutions, staying true to our mission of modernizing content production and leading the digital transformation within the industry. Our cloud-based solutions and industry expertise help streamline the entire production lifecycle and have revolutionized how content is made. We now have a global workforce across a host of storied brands, spanning all areas of produced and live entertainment, from film, television, streaming, to advertising, live events, and short-form.&nbsp;Director, Software Engineering Regular Full-Time&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Position OverviewThe Director of Data Engineering will lead the design, development, and execution of data architecture and engineering strategies. This role will manage a team of engineers and work closely with data engineers/scientists, business leaders, and IT to ensure the integrity, scalability, and accessibility of data. The Director will also oversee document management and OCR (Optical Character Recognition) technologies, ensuring effective data extraction and transformation processes.Core Responsibilities<ul><li>Lead the design and management of data engineering solutions, including document management systems and OCR technologies.</li><li>Build scalable data pipelines and architectures for processing large datasets.</li><li>Ensure efficient data extraction and transformation processes, leveraging OCR for digitizing documents and integrating with core data systems.</li><li>Collaborate with data scientists, business teams, and IT for effective data utilization.</li><li>Ensure data governance, compliance, and security best practices are upheld.</li><li>Optimize the performance, reliability, and cost-effectiveness of the data platform.</li><li>Mentor and develop a high-performing data engineering team.</li><li>Stay up-to-date on industry trends and emerging technologies, especially in data management and OCR.</li><li>Ensure that software products meet the highest security standards and comply with relevant industry regulations and data protection requirements.</li><li>Communicate progress, risks, and technical challenges to senior management and stakeholders, providing regular updates on product development initiatives.</li><li>Foster a collaborative environment, promoting effective communication and knowledge sharing among engineering teams and cross-functional departments.</li></ul>Key Qualifications<ul><li>Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.</li><li>8+ years of experience in data engineering, with strong leadership and team management experience.</li><li>Expertise in cloud platforms (AWS, Azure) and big data technologies (Spark, Kafka).</li><li>Experience with OCR technologies and document management systems.</li><li>Strong knowledge of ETL/ELT processes, data modeling, and database management.</li><li>Strong knowledge of modern data warehouses (Snowflake, Databricks)</li><li>Excellent problem-solving, communication, and organizational skills.</li><li>Exceptional program management and organizational skills, with the ability to prioritize tasks and manage resources effectively.</li><li>A passion for innovation, continuous learning, and keeping up with emerging technologies and industry trends.</li><li>Solid experience in event driven design paradigm using applications (Kafka, SQS, SNS etc.)</li><li>Proficient in designing, building, and deploying microservices-based applications.</li></ul>Special Work Conditions&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.</li></ul>Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location.The compensation range for this position is:$170,000—$185,000 USDBenefits&nbsp;Cast &amp; Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast &amp; Crew benefits are subject to eligibility requirements.&nbsp;Due to the high volume of applicants, it is likely that only shortlisted candidates will be contacted. &nbsp; CA residents: Your personal information may be collected in connection with certain services provided by Cast &amp; Crew or its affiliated companies.&nbsp; A summary of your California privacy rights can be found at: <a href="https://www.castandcrew.com/privacy-policy/" target="_blank">https://www.castandcrew.com/privacy-policy/</a> &nbsp;Cast &amp; Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Director, Software Engineering

At Cast &amp; Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks &amp; Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data &amp; reporting, and a host of creative tools.&nbsp; The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. &nbsp;We are a production’s best ally every step of the way. #OneCastOneCrewAbout Cast &amp; Crew&nbsp; We grew from a modest small business in 1976 to be the premiere provider of entertainment technology and solutions, staying true to our mission of modernizing content production and leading the digital transformation within the industry. Our cloud-based solutions and industry expertise help streamline the entire production lifecycle and have revolutionized how content is made. We now have a global workforce across a host of storied brands, spanning all areas of produced and live entertainment, from film, television, streaming, to advertising, live events, and short-form.&nbsp;Sr. Manager, Software Engineering Regular Full-Time&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Position OverviewWe are seeking a highly motivated and experienced Senior Manager of Software Engineering to lead our team focused on document management systems and Optical Character Recognition (OCR) technologies. You will oversee the development and integration of cutting-edge OCR solutions, document processing workflows, and data extraction technologies to streamline and automate document-heavy business processesThis is a hands-on leadership role where you will collaborate with cross-functional teams, including product, UI/UX, and operations, while fostering innovation and technical excellence within your team. The ideal candidate will have a solid background in software engineering, experience with document management systems, and a strong understanding of OCR, machine learning (ML), and artificial intelligence (AI) technologies.Core Responsibilities<ul><li>Manage and mentor a team of software engineers, ensuring high performance and continuous skill development.</li><li>Foster a collaborative and innovative team culture focused on problem-solving and accountability.</li><li>Lead the end-to-end development and delivery of document management and OCR-based solutions.</li><li>Work closely with product managers and stakeholders to define requirements, set priorities, and deliver solutions on time.</li><li>Oversee the technical implementation of OCR/AI-based features and ensure system scalability, reliability, and security.</li><li>Provide technical direction and architectural oversight for document management systems, OCR platforms, and data extraction technologies.</li><li>Evaluate and implement the latest OCR technologies, including cloud-based services like AWS Textract and Azure Form Recognizer.</li><li>Design and develop APIs, microservices, and integrations that support document workflows and ensure smooth interoperability with existing systems.</li><li>Drive innovation by exploring and integrating advanced AI/ML techniques for improving OCR accuracy, document classification, and data extraction automation.</li><li>Identify opportunities for automating document processing workflows to reduce manual intervention.</li><li>Implement best practices in software development, including continuous integration, automated testing, and code reviews.</li><li>Optimize performance and scalability of existing document management and OCR systems.</li><li>Partner with product teams, designers, and other stakeholders to define the roadmap and feature sets.</li><li>Communicate project updates, technical challenges, and architectural decisions to senior management and other relevant teams.</li><li>Collaborate with external vendors and partners to ensure smooth implementation of third-party OCR solutions.</li></ul>Key Qualifications<ul><li>Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.</li><li>7+ years of software development experience with at least 2-3 years in a leadership/managerial role.</li><li>Strong background in document management systems, OCR technologies, and data extraction processes.</li><li>Hands-on experience with OCR platforms such as AWS Textract, Microsoft Azure Form Recognizer, or other AI/ML-driven OCR solutions.</li><li>Proven experience leading cross-functional teams and delivering large-scale software solutions.</li><li>Experience with Agile methodologies and project management tools (JIRA).</li><li>Expertise in programming languages such as Python, Java, or C#, javascript</li><li>Experience in cloud platforms (AWS, GCP, Azure) and developing cloud-native applications.</li><li>Strong understanding of machine learning (ML) models and their applications in OCR and data extraction.</li><li>Experience with APIs, microservices, and modern software architecture patterns.</li><li>Solid experience in event driven design paradigm using applications (Kafka, SQS, SNS etc.)</li><li>Proficient in designing, building, and deploying microservices-based applications.</li></ul>Special Work Conditions&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.</li></ul>Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location.The compensation range for this position is:$150,000—$170,000 USDBenefits&nbsp;Cast &amp; Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast &amp; Crew benefits are subject to eligibility requirements.&nbsp;Due to the high volume of applicants, it is likely that only shortlisted candidates will be contacted. &nbsp; CA residents: Your personal information may be collected in connection with certain services provided by Cast &amp; Crew or its affiliated companies.&nbsp; A summary of your California privacy rights can be found at: <a href="https://www.castandcrew.com/privacy-policy/" target="_blank">https://www.castandcrew.com/privacy-policy/</a> &nbsp;Cast &amp; Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Sr. Manager, Software Engineering

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex.The Technology Community Office is in search of a Senior Engineer - Generative AI to expand the team and our ability to deliver positive community experiences to developers at American Express.Who are the Technology Community Office (TCO)The mission of the Technology Community Office is to ensure American Express is positioned as a first-class technology company with a peerless engineering culture. This sees the office encouraging and curating participation in communities both internal and external fostering a sense of belonging among technologists. The office believes strongly in the power of community, not only unlocking the aggregate benefits of collaboration at scale, but the individual benefits that come from being part of a larger whole.Some of the work of the TCO includes fostering innovation, encouraging participation in open-source communities, helping internal Engineering Guilds flourish, sponsoring community efforts such as conferences, foundations, and software organizations, empowering developers though documentation and content, reaching out to external technologists as ambassadors of American Express, building recognition programs, and gathering community sentiment feedback. Ultimately, the work of the TCO is to encourage and maximize the human side of technology, anywhere people are coming together to do their best work.Who are You?You are passionate about community&nbsp;– Community work isn’t for everyone, but for you, playing “chief organizer” and assembling teams that are greater than the sum of the parts provides great satisfaction. You bring people together, setting a vision and inspiring people to work toward audacious goals, you connect people to purpose. You’re optimistic about the future of Amex and you’re tenacious in working to make it real.You lift others&nbsp;– Your satisfaction comes from winning as a team. You build common tools and documentation to empower others to be their best. You mentor other developers and help them succeed. You understand the power of recognition and frequently dole out authentic praise. Colleagues do better work and enjoy doing it on a team with you.You lead without authority&nbsp;– You’re not afraid to sit at the head of the table, and rarely remember your official title. You produce content that is consumed widely, your ideas are discussed and adopted at increasing orbits of influence. You enjoy speaking to large groups and lending your voice in group settings. People have changed the way they think and do work because they spent time with you. Others look to you for understanding and advice.You are professionally curious&nbsp;– You bring clarity to the confusing and you thrive on exploration. You seek data to drive your decisions and are ready to learn. You have expertise but it does not constrain you, willing to put forth your best efforts as a “polymath”. You seek alternate perspectives and use them to make connections that others have overlooked.<ul><li><ul><li>&nbsp; &nbsp; &nbsp;&nbsp;Design, develop, test, and deploy high-performance Generative AI-enabled capabilities.</li><li>&nbsp; &nbsp; &nbsp;&nbsp;Build internal frameworks to facilitate integration of Generative AI with enterprise capabilities.</li><li>&nbsp; &nbsp; &nbsp;&nbsp;Collaborate closely with engineers and scientists on strategy and roadmap.</li><li>&nbsp; &nbsp; &nbsp;&nbsp;Keep up with AI advancements and test new ideas</li><li>&nbsp; &nbsp; &nbsp;&nbsp;Drive system architecture, implement best practices, and mentor junior engineers.</li><li>Basic Qualifications:</li></ul></li></ul><ul><li><ul><li>Bachelor's degree in computer science or equivalent.</li><li>7+ years of professional software development experience.</li><li>Proven, strong Python skills are a must. Open-source contributors preferred.</li><li>Experience in design/architecture of systems.</li><li>Full software development lifecycle experience.</li><li>Skilled in deploying and scaling products in public cloud.</li><li>Knowledge of Generative AI and Large Language Model inference.</li><li>Knowledge of AI tools and frameworks, such as Langchain, LlamaIndex, Semantic Kernel, etc.</li><li>Passion for cutting edge technologies and excitement to be part of a Research &amp; Development team.</li></ul></li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Engineer - Generative AI - Technology Community Office

<h4>Introduction</h4> Have you recently graduated&nbsp;College with a degree on management information systems, computer science or an information technology related area?&nbsp; Do you have experience in&nbsp;information technology (IT) operations support, programming or another IT related support area? If so, join our team! The&nbsp;State of Connecticut,&nbsp;Department of Administrative Services(DAS), Bureau of Information Technology Solutions (BITS), is currently accepting applications for the position of&nbsp;Information Technology Analyst Trainee&nbsp;in support of the Department of Children and Families (DCF) in our Central Office located at&nbsp;505 Hudson Street, Hartford, CT. Please Note: The Information Technology Analyst Trainee Program is a developmental program designed to help people obtain the experience necessary to qualify for the designated target class of Information Technology Analyst 1. The Information Technology Analyst Trainee Program is for a minimum of 1 year to a maximum of 3 years based on a candidate’s past experience and training. Candidates must possess the general experience of the target class, Information Technology Analyst 1, at the conclusion of the developmental program. WHAT WE CAN OFFER YOU: <ul><li>Visit our&nbsp;newState Employee Benefits Overview&nbsp;page!</li><li>The opportunity to work for a Forbes top company: 'Forbes'&nbsp;State of Connecticut Ranked One of the Best Employers of 2023&nbsp;- State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule</li><li>Professional growth and development opportunities</li><li>A healthy&nbsp;work/life balanceto all employees</li></ul> POSITION HIGHLIGHTS: <ul><li>This position operates on a hybrid basis, with approximately 80% of work conducted remotely and 20% in-office.</li><li>Monday through Friday schedule.</li><li>Full-time, 40 hours per week.</li></ul> THE ROLE:&nbsp; <ul><li>Proficiency with computer operating systems and computer networks as well as applications including Office 365, Windows 10, Microsoft Teams, Footprints, Word, and Excel.&nbsp;</li></ul>Knowledge of: <ul><li>Functioning and use of information systems;&nbsp;</li><li>Major concepts and terms used in the information technology profession;&nbsp;</li></ul>Skills: <ul><li>Interpersonal skills;</li><li>Logic and analytical skills;&nbsp;</li></ul> Ability to: <ul><li>Prepare and maintain accurate records;&nbsp;</li><li>Prepare written materials and reports;&nbsp;</li><li>Follow oral and written instructions.</li></ul> YOUR CAREER WITH US: ABOUT US: <ul><li>The State of Connecticut is undergoing a strategic optimization of our Information Technology (IT) resources, to deliver enterprise-wide services, in more efficient and innovative ways. We are setting trends, not following them. As part of these efforts, the Department of Administrative Services Bureau of Enterprise Systems and Technology (DAS BEST) is joining forces with the majority of Executive Branch, Agency IT organizations, to form a new, centralized team under the Bureau of Information Technology Solutions (BITS).</li></ul> Watch the video below to see what it's like to be a State of Connecticut employee! <h4>Selection Plan</h4> <ul><li>For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.</li><li>These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.&nbsp;</li></ul>To Apply: <ul><li>In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.</li><li>The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.</li><li>Ensure that your application is complete and detailed before submitting it. In order to comply with&nbsp;Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.</li><li>Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.</li><li>In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the Talent Acquisition Professional listed on this job posting. </li><li>All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.</li></ul> FOR ASSISTANCE IN APPLYING: <ul><li>Please&nbsp;read&nbsp;or&nbsp;watch&nbsp;our Applicant Tips on How to Apply.</li></ul> Important Information After You Apply: <ul><li>This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.</li><li>Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.</li><li>Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.</li><li>Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.</li><li>Read through this helpful link&nbsp;to&nbsp;prepare for your interview.</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.</li></ul>Connect With Us: <ul><li>Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Anamaria Giangarra at&nbsp;<a href="mailto:Anamaria.giangarra@ct.gov" target="_blank">Anamaria.giangarra@ct.gov</a>.</li></ul> <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In a state agency information systems environment this class is accountable for receiving on the job training in performing technical work involving help desk functions, user support and assisting in application development. <h4>EXAMPLES OF DUTIES</h4> <ul><li>Receives on the job training to perform tasks as outlined in the specification for the class of Information Technology Analyst 1;&nbsp;</li><li>Performs related duties as required. </li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Knowledge of <ul><li>functioning and use of information systems;&nbsp;</li><li>major concepts and terms used in the information technology profession;&nbsp;</li></ul></li><li>Skills <ul><li>interpersonal skills;&nbsp;</li><li>logic and analytical skills;&nbsp;</li></ul></li><li>Ability to <ul><li>prepare and maintain accurate records;&nbsp;</li><li>prepare written materials and reports;&nbsp;</li><li>follow oral and written instructions.</li></ul></li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Candidates must be able to meet the experience and training requirements of the designated job class at the completion of the development program. <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Experience with Microsoft Excel and Microsoft Visio.</li><li>Experience with Cisco Network Switches or Access Point Models.</li><li>Experience with Network DHCP (Dynamic Host Configuration Protocol) and DNS (Domain Name System).</li><li>Experience with Internet Protocol Subnetting and Addressing.</li><li>Experience with Customer Centric Focus, Teamwork, Communication and Problem-Solving.</li></ul> <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

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